Epic Tells Customers It Will Stop Google Cloud Integrations • Hacker News Board

Re: Epic Tells Customers It Will Stop Google Cloud Integrations

#31

Post by ryanSrich » Tue, Jan 21, 2020, 2:06 AM UTC

reaperducer wrote: post #9

bcrosby95 wrote: post #5

Earlier quoted context omitted.

Sure, but: > That report notes that "insufficient interest" from Epic customers in Google is behind the decision to focus efforts instead with those cloud competitors. It seems like if you run Epic Systems at Google, you were in a minority that is apparently not worth supporting. This seems less like Epic putting their thumb on the scale, and more like their customers putting their thumb on the scale.

I have only limited experience in the healthcare space when it comes to cloud selection, but I can tell you that every single healthcare company I work with uses Azure. They don't do it because it may or may not be right for their needs. They pick Azure because somewhere along the line the mid- and upper-level managers, including director-level IT people, have been made to believe that anything other than Windows is…

I would agree that this is the health _system_ sentiment, but not healthcare overall.

I work with hundreds of vendors and digital health organizations that deliver life critical software applications to health systems - and we host everything on AWS. Independent 3rd party HIPAA assessments + a HITRUST (not self assessed) certification goes a long way with hospitals now.

Re: Epic Tells Customers It Will Stop Google Cloud Integrations

#32

Post by JumpCrisscross » Tue, Jan 21, 2020, 2:13 AM UTC

Narkov wrote: post #20

> “We could never pin down Google on what their true business model was,” says a Cerner executive involved in the discussions. Imagine being that insecure in what you do. What were they looking for? A non-compete from Google? Innovate or die.

> What were they looking for? A non-compete from Google?

Good faith. Google has for years selected for raw bureaucratic ambition and a cloistered view of technical talent. That set of cultural defects is coming home to roost.

Re: Epic Tells Customers It Will Stop Google Cloud Integrations

#33

Post by manigandham » Tue, Jan 21, 2020, 2:16 AM UTC

Narkov wrote: post #20

> “We could never pin down Google on what their true business model was,” says a Cerner executive involved in the discussions. Imagine being that insecure in what you do. What were they looking for? A non-compete from Google? Innovate or die.

> "Innovate or die"

You can say the same to Google Cloud.

Re: Epic Tells Customers It Will Stop Google Cloud Integrations

#34

Post by whiddershins » Tue, Jan 21, 2020, 2:16 AM UTC

flounder3 wrote: post #24

tetrisgm wrote: post #14

Might want to specify which Epic. I was left wondering in what way Fortnite was connected to Google Cloud integrations.

Did you read the article? It begins with "Electronic health record giant Epic Systems..."

From the guidelines:

‘ Please don't comment on whether someone read an article. "Did you even read the article? It mentions that" can be shortened to "The article mentions that." ‘

Re: Epic Tells Customers It Will Stop Google Cloud Integrations

#35

Post by commandar » Tue, Jan 21, 2020, 2:16 AM UTC

reaperducer wrote: post #9

bcrosby95 wrote: post #5

Earlier quoted context omitted.

Sure, but: > That report notes that "insufficient interest" from Epic customers in Google is behind the decision to focus efforts instead with those cloud competitors. It seems like if you run Epic Systems at Google, you were in a minority that is apparently not worth supporting. This seems less like Epic putting their thumb on the scale, and more like their customers putting their thumb on the scale.

I have only limited experience in the healthcare space when it comes to cloud selection, but I can tell you that every single healthcare company I work with uses Azure. They don't do it because it may or may not be right for their needs. They pick Azure because somewhere along the line the mid- and upper-level managers, including director-level IT people, have been made to believe that anything other than Windows is…

>They pick Azure because somewhere along the line the mid- and upper-level managers, including director-level IT people, have been made to believe that anything other than Windows is insecure and not suitable for HIPAA.

I'd argue it's less because of a belief that a non-Windows environment is inherently insecure and more that Microsoft very aggressively promotes their products as being compliant with regulations like HIPAA.

This isn't limited to PaaS. For example, I think that Teams will likely gain a foothold in healthcare environments over Slack because MS markets Teams as explicitly HIPAA compliant. (Slack explicitly is not).

Things like that buy them a lot of mindshare when it comes time to choose a PaaS provider.

Re: Epic Tells Customers It Will Stop Google Cloud Integrations

#36

Post by twodave » Tue, Jan 21, 2020, 2:18 AM UTC

I really don’t think this has anything to do with competition (if anything Google is competing with Amazon and Microsoft here, not Epic). The article muddies the waters somewhat, but all the quotes are telling a story that says (not untruthfully) they’re dropping it due to its outsized maintenance burden in relation to the proportion of their clients who use it.

Re: Epic Tells Customers It Will Stop Google Cloud Integrations

#37

Post by karpodiem » Tue, Jan 21, 2020, 2:19 AM UTC

organsnyder wrote: post #13

Epic being concerned about a giant gaining too much power? That's cute.

Which of the two has a trillion dollar market cap with monopoly like market share in multiple business to consumer product sectors?

There’s nothing novel about what Epic or any other B2B enterprise software company does (for the most part), other than total addressable market (and profits) being far smaller than the B2C FAANG giants - the market caps reflect this as well.

Re: Epic Tells Customers It Will Stop Google Cloud Integrations

#38

Post by ehsankia » Tue, Jan 21, 2020, 2:20 AM UTC

organsnyder wrote: post #13

Epic being concerned about a giant gaining too much power? That's cute.

Also, if that was true, why would they only complain about the 3rd biggest cloud provider?

Re: Epic Tells Customers It Will Stop Google Cloud Integrations

#39

Post by briffle » Tue, Jan 21, 2020, 2:23 AM UTC

Narkov wrote: post #20

> “We could never pin down Google on what their true business model was,” says a Cerner executive involved in the discussions. Imagine being that insecure in what you do. What were they looking for? A non-compete from Google? Innovate or die.

Especially when Amazon is making moves into insurance and pharmacy spaces

Re: Epic Tells Customers It Will Stop Google Cloud Integrations

#40

Post by manigandham » Tue, Jan 21, 2020, 2:23 AM UTC

karpodiem wrote: post #37

organsnyder wrote: post #13

Epic being concerned about a giant gaining too much power? That's cute.

Which of the two has a trillion dollar market cap with monopoly like market share in multiple business to consumer product sectors? There’s nothing novel about what Epic or any other B2B enterprise software company does (for the most part), other than total addressable market (and profits) being far smaller than the B2C FAANG giants - the market caps reflect this as well.

Microsoft, Amazon, and Google are all trillion dollar companies operating in multiple sectors. Why is Google special in this regard?