Hacker News Board Hacker News, browsed like a classic message board
Live data from Hacker News

Counterfeits on Amazon cost Warren bird feeder business $1.5M

wpri.com

Post reply on HN
Print view View original

181–190 of 252 posts

Re: Counterfeits on Amazon cost Warren bird feeder business $1.5M

#181

Post by lotsofpulp »

JonathonW wrote: post #123
lotsofpulp wrote: post #96

Earlier quoted context omitted.

I just searched for "toyota oil filter", "logitech mouse", and "play yard", and I never got an option on the left side to restrict the search results to a specific seller.

Filtering by seller doesn't show up consistently-- I've yet to identify what exactly the pattern is, but, once you've drilled down far enough into their search results, it usually shows up for me. It very rarely shows up for me after a general search (from the search bar on the Amazon homepage), though-- for example, if I search for "T-shirt" from the homepage, I can't filter by seller, but, if I drill down to the "M…

I think they intentionally hide it depending on what the product is. Intentional or not, it doesn’t meet my use case, and when I go shopping, I’m willing to pay a premium to not have to worry about quality of the product.

Re: Counterfeits on Amazon cost Warren bird feeder business $1.5M

#183

Post by nikanj »

jcmeyrignac wrote: post #178
jameson wrote: post #74

Why aren't these counterfeits and/or Amazon getting sued by the original companies? Isn't this just a market competition if other company's able to make cheaper product out of original idea and does not violate the law? I was under impression that any product without an IP (copyright, patent, etc) is subject to "counterfeits" case like this. p.s. I'm not a lawyer

LVMH (Moët Hennessy Louis Vuitton) is one of the clients of the company where I work. LVMH fights hard against counterfeits. Amazon is so bad at handling counterfeits that LVMH decided to never give even one penny to Amazon, so you cannot find their products on Amazon. And the funny thing is that we cannot use AWS because of this rule!

> Amazon is so bad at handling counterfeits that LVMH decided to never give even one penny to Amazon, so you cannot find their products on Amazon.

I bet I can find plenty of counterfeit ones, though

Re: Counterfeits on Amazon cost Warren bird feeder business $1.5M

#184

Post by stavros »

perl4ever wrote: post #146
StavrosK wrote: post #105

Earlier quoted context omitted.

It's only a mess if you can't be bothered to respect people's privacy.

It appears that "respecting peoples' privacy" currently equates to having an overlay with a button to accept cookies, and a message stating that using the website means accepting . So I haven't figured out what the button means, but to preserve maximum uncertainty, I try not to click it.

You may want to read a bit about what the GDPR mandates.

Re: Counterfeits on Amazon cost Warren bird feeder business $1.5M

#185

Post by hef19898 »

privateSFacct wrote: post #134
ecommerceguy wrote: post #67

>>In a statement on its website, Amazon also said its employees “work hard every day to help ensure all products offered in our store are safe and authentic.” Bullshit. The front line employees that receive inbound product don't enforce any policy and actually Amazon encourages to deal with disputes only after a product is sold, shipped and a customer complains. That's the Bezos way. Fact. Let's discuss grocery produ…

This also makes me laugh out loud. If Amazon gave two craps about some of this stuff it would be cut WAY back. For a few years at least every Apple branded product on amazon I bought was 100% fake - lazy fakes too. I ended up having to buy from Apple directly to get something legit. You are telling me brands haven't complained about this? I find that totally hard to believe. The crap amazon sells is going to bring th…

It seems to be less of an issue in Germany. But it is bad enough that for certain products I insist on sold and shipped by Amazon. Do, my impression is that over here it is more like a marketplace problem, for now. Also, customer service for marketplace orders is just crap.

Re: Counterfeits on Amazon cost Warren bird feeder business $1.5M

#186

Post by akvadrako »

bitcoinmoney wrote: post #135
ng12 wrote: post #117

Earlier quoted context omitted.

What bothers me most is the fake was incredibly lazy. It came in a plain white box with the brand I ordered stamped on one corner. The product inside looked completely different and was from a "brand" that I can't find sold on any legitimate site. I suspect it didn't even include a functioning battery, I couldn't get it to hold a charge for more than a few seconds. If Amazon got "duped" by this they could have gotten…

Please tell us the product name so we are aware.

This is very common. For example I was recently shopping for a popular brand of silverware and it was crystal clear from reviews that lots of people were getting fakes - some terrible, some subtle, like rusting after a couple washes.

Re: Counterfeits on Amazon cost Warren bird feeder business $1.5M

#187

Post by sharpneli »

duxup wrote: post #13
Jaygles wrote: post #2

I wonder if this is an oversight by Amazon on failing to scale its anti-counterfeit measures. Maybe they didn't appropriately evaluate how large the issue would become and they're stuck with trying to amend a system that wasn't designed to combat the issue at the scale they are operating at. I'm interested in what sort of solution will eventually be effective at stopping this. Hopefully for Amazon it won't be inspect…

I don't think they care. There was a story about a guy who self publishes his own book and on Amazon there are cheap fakes with identical title, cover and etc... Amazon just doesn't do anything.

Doesn’t that make Amazon liable for commercial copyright infringement?

Cynical person might say that the copyright law is only applicable when people torrent or upload stuff to youtube.

Re: Counterfeits on Amazon cost Warren bird feeder business $1.5M

#188

Post by hef19898 »

c2h5oh wrote: post #106
ng12 wrote: post #89

Earlier quoted context omitted.

I bought a product on Amazon this Christmas that was completely fake. It was "sold by Amazon" but didn't even have the same label as the brand I had ordered. I complained to Amazon and they just gave me a refund without requiring that I return the product (I ended up just throwing it out). I suspect that they knew the inventory was tainted but figured the cost of dealing with noisy customers like me is less than the…

If multiple suppliers ship same product to Amazon warehouses Amazon will ship closest one to buyer regardless who supplied it. In fact if the seller requests their goods back they won't get the same ones they sent to Amazon - they are mixed together with others sharing ASIN There must have been an Amazon marketplace seller using same listing but shipping fakes. Or Amazon got duped.

I still don't get how this commingled inventory happens. I know that Amazon has different inventory owners for FBA and AMZN stock. So technically they should be able to separate between different FBA owners, too. So at the very least AMZN and FBA inventory shouldn't be mixed.

Only explanation I can think of is returns, issues in the return reception could add FBA returns to AMZN stock. Which should trigger some kind of investigation. I don't like the fact that this stuff keeps happening as it points yo bad processes and, IMHO, some WMS issues as well.

Post reply on HN