Earlier quoted context omitted.
Oh, you want to updates your apps? That's easy. Open up the App Store and then click on your profile picture. Wait, what?
Wow, that's seriously dysfunctional. I get that Apple doesn't do UX testing but maybe they could do some UX testing? Getting at least one user's opinion about a redesign might have nipped some of this in the bud
Apple's products are getting harder to use, ignore principles of design (2015)
381–390 of 509 posts
Re: Apple's products are getting harder to use, ignore principles of design (2015)
#382You know what I hate? I hate the fact that every time I open an app (most of which I use relatively rarely), I get a bunch of popups trying to introduce me to a variety of features I never needed in the first place. That goes beyond iOS, but also websites including Slack. E.g. Why does iOS, instead of silently allowing me to use it's new version, feeds me this gamified introduction to "what's new in 13.x.y.z?". What…
Your opinion here is completely valid and probably pretty widespread, but I feel almost entirely the opposite. Every time I get one of those "what's new" pop-ups in an app I already enjoy, it feels like Christmas morning for me and I almost always immediately go try out the new feature(s). I don't think I would find most of them (or wouldn't find them as quickly) for most apps without a nudge saying what to look for.
What I'd really like would be an OS service that could show me a random selection of features from any of the applications I have installed. And, presumably on an opt-in basis, you could share which features you use, thus a bit of analytics could even recommend features I'm likely to find useful.
Re: Apple's products are getting harder to use, ignore principles of design (2015)
#383The iPad was my gateway into the Apple orchard. I had never purchased an Apple product until about a decade ago, when I got the first Retina iPad as a gift for someone who didn’t use computers. I was so impressed by how intuitive the device and OS was for them, that I installed macOS in a VM on Windows to try iOS development. I fell in love with macOS (back during Lion) shortly before getting my first MacBook and lea…
As someone who does product design for a living and has used an iPad for almost 10 years now, I still get so confused with the Slide Over multitasking. There's no discoverability at all for this. You have to read the manual and memorize the gestures. Absolutely mind-blowing that they've made something this confusing. I know when people say "it's like they don't even use their products" it is usually hyperbolic, but I…
Re: Apple's products are getting harder to use, ignore principles of design (2015)
#384Guess what, it didn't. I was following the instructions online for more than an hour. I was about to schedule another Genuis bar appointment when I decided to try a factory reset. Sure enough, that worked! I wish they just put that in the instructions as something else to try. A quick Google search revealed that I was not the only one confused as to how to re-pair replacement parts.
Re: Apple's products are getting harder to use, ignore principles of design (2015)
#385Earlier quoted context omitted.
Oh, you want to updates your apps? That's easy. Open up the App Store and then click on your profile picture. Wait, what?
I feel that this is a dark-pattern to force users to enable automatics updates.
[1] - I remember when Google first added enabled automatic app updates and one of the most common retorts, including on here, was "can you say bricked" and similar nonsense.
Re: Apple's products are getting harder to use, ignore principles of design (2015)
#386The iPad was my gateway into the Apple orchard. I had never purchased an Apple product until about a decade ago, when I got the first Retina iPad as a gift for someone who didn’t use computers. I was so impressed by how intuitive the device and OS was for them, that I installed macOS in a VM on Windows to try iOS development. I fell in love with macOS (back during Lion) shortly before getting my first MacBook and lea…
It's like being dropped into a dungeon where helpless people are endlessly flailing about trying find an answer so they can escape and instead being told useless, out-of-date, or crazy information by other clueless users.
Re: Apple's products are getting harder to use, ignore principles of design (2015)
#387The iPad was my gateway into the Apple orchard. I had never purchased an Apple product until about a decade ago, when I got the first Retina iPad as a gift for someone who didn’t use computers. I was so impressed by how intuitive the device and OS was for them, that I installed macOS in a VM on Windows to try iOS development. I fell in love with macOS (back during Lion) shortly before getting my first MacBook and lea…
I fully agree, there is a steady decline in usability and its a bloody shame because for years the usability is what set Apple apart from the others. A few things which hugely annoy me; - Saving a photo from iMessage.... the option has disappeared. I get a popup to airdrop the file, interact with some apps and a huge copy button. In fact, I can scroll down in this menu but there is not a single visual indicator that…
'Repeat' and 'next up' are below the play/pause button. But the spacing makes it look like there's no possibility to scroll!
Re: Apple's products are getting harder to use, ignore principles of design (2015)
#388The iPad was my gateway into the Apple orchard. I had never purchased an Apple product until about a decade ago, when I got the first Retina iPad as a gift for someone who didn’t use computers. I was so impressed by how intuitive the device and OS was for them, that I installed macOS in a VM on Windows to try iOS development. I fell in love with macOS (back during Lion) shortly before getting my first MacBook and lea…
Re: Apple's products are getting harder to use, ignore principles of design (2015)
#389Earlier quoted context omitted.
Oh, you want to updates your apps? That's easy. Open up the App Store and then click on your profile picture. Wait, what?
Hold the App Store icon until a menu appears. Choose "Updates" and done. I'm not defending Apple here. I only accidentally discovered this shortcut. I feel that designers these days expect users to explore a lot of things out of blind faith in order to discover functionality.
Re: Apple's products are getting harder to use, ignore principles of design (2015)
#390Earlier quoted context omitted.
Haha I have for the past few months wondered where the "update" list had gone in the new App Store. Thanks for the help :) That is of course the most natural place to put that information - said no one ever.
“Upcoming Automatic Upgrades > 82” Something must be going wrong here. It doesn’t appear the ‘automatic’ part of that is working :P
Along with the email inbox bug they claim to have fixed but is still very much live and well on my iPhone 7 Plus.