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LogMeIn Acquired by Private Equity

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Re: LogMeIn Acquired by Private Equity

#311
post #287
post #223

Earlier quoted context omitted.

To be clear, we haven't dropped anything. We still sell licenses. We still provide local vaults, in fact you can use them via a license (that we still sell) AND you can use them with a subscription. Want to buy a license? On the Mac app for instance, open it on a fresh installation. Goto the welcome screen that pops up on first launch, from the list of options choose the "Create a new Local Vault" option in the list.…

I know you haven't dropped anything yet . The Windows release and the choices your firm made about how to talk about the change have made it pretty clear where this is headed.

Sorry to say I don't think any words I'm going to say will help here. You'll just have to keep an eye on what we do I guess.

I've said elsewhere but we won't pretend to be the single password manager that works for everyone and I'm sorry if we end up being one that doesn't work for you. Hopefully one of the dozens of others out there work for you if we don't though.

Thanks for the feedback though! I certainly appreciate it and will pass along the information I've gleaned from this thread to the various people that need to see them.

Kyle

1Password Security Team

Re: LogMeIn Acquired by Private Equity

#312

I don't understand how HN can complain about Google sucking up data and rarely if ever mention LassPass's terms of service which basically flat out state they share your info to marketers. Effectively they appear to be making money by looking at all the sites you log into via LassPass. If you're using their browser plugin I can only guess, given their Terms of Service, that they're spying on all pages, not just pages…

Disclaimer, I work for 1Password

Here's our privacy policy for anyone that is curious:

https://1password.com/legal/privacy/

We also document for law enforcement what we may be able to provide:

https://1password.com/legal/law-enforcement/

I think we keep this all pretty readable by the average user as well instead of using crazy terminology that doesn't make sense.

But if anyone has questions around our privacy I'm happy to answer any questions as well.

Kyle

1Password Security Team

Re: LogMeIn Acquired by Private Equity

#313
post #208

Earlier quoted context omitted.

It's ads for their own products, not third party ads. (It's a little sidebar you can close). Anyway, no one is forcing you to use it, but it seems a reasonable free choice for now (teamviewer and splashtop, for example, don't allow free commercial use...and commercial means connecting to your own work laptop, not just using it directly for money making activities like paid support.)

"It's ads for their own products, not third party ads. (It's a little sidebar you can close)." Are these ads delivered over the internet, or served locally?

Don't know, I didn't try to break down the data being transferred. More likely than not internet, so yes, I assume they could change this to third party ads in the future. Or even if it's local, a update could change that. It's a sidebar you can fully close, so it's not annoying in any way...for now at least.

You can read a detailed breakdown here

https://medium.com/@chribonn/howto-use-of-msp360s-formerly-c...

Re: LogMeIn Acquired by Private Equity

#314

Earlier quoted context omitted.

A customer of mine had LogMeIn Pro just to access a single pc from a couple of phones every now and then. One day it suddenly stopped working. As it turned out, in the three years they had been using it, the price had hiked from about 100 EUR to over 350 EUR. Having no idea who charged them that much and what for, they reversed the credit card transaction. Since then, they've moved on to RealVNC. It's 1/10th of the p…

I'd recommend that your customer checks out [Chrome Remote Desktop]( https://remotedesktop.google.com/ ). It's completely free, simple to set up, and seems to perform way better than VNC. Plus no need to open firewall ports or worry about encryption and security – that's all handled for you.

If it's free, you are the product. It's by Google for crying out loud.

Re: LogMeIn Acquired by Private Equity

#315
post #266

Earlier quoted context omitted.

Because there's not a replacement that syncs well and is easy to teach your non-techie parents/spouse how to use to log into their shared accounts.

What's the problem with the built-in one in Firefox? It has optional syncing if you want it.

Firefox Lockwise is very new and quite frankly doesn't have very many features that people require such as import, export, etc. At this point I don't even know how to get all my password manager passwords into Lockwise even from a simple comma delimited file.

Right now, it's still impossible to switch to it for a lot of people.

Re: LogMeIn Acquired by Private Equity

#316
post #104
post #94

Earlier quoted context omitted.

Not the OP, but I dropped 1Password when it became clear you're forcing folks to cloud storage. I was sort of hoping the carefully chosen weasel-words about that used at the time meant you'd reconsider if enough of us made noise, but later releases made it clear where you're headed. It bummed me out - I really like 1pw. And I still don't have my password situation back to the same level of ease-of-use yet, but I swit…

Thanks for the feedback. I won't pretend that we're the password manager for everyone. If we're not the right one for you then hopefully one of the dozens of others out there fit the bill. I appreciate you taking the time to respond and let me know your opinion on this though. Thanks! Kyle 1Password Security Team

There's a good argument that a subscription-based cloud-stored passwords isn't a good password manager for anybody.

Re: LogMeIn Acquired by Private Equity

#317
post #221

Earlier quoted context omitted.

> Don't let the name discourage you; the product has very little to do with the old and inefficient VNC protocol anymore. But RealVNC's products are all built on that same VNC protocol...? At least I see many things referencing it and nothing indicating that they don't use it.

That's the question I have; can you access the remote login screen with realvnc? My understanding was you couldn't do that with vnc on windows, have to use rdp.

No need to pay for RealVNC, when TightVNC is FLOSS. Can confirm the login screen is accesible in global service mode.

Re: LogMeIn Acquired by Private Equity

#318
post #122

These guys must really be pessimistic about their future if they are accepting a deal of $86/share. Their 52 week high was $96/share, and as high as $120/share last year.

From 2017 to 2018 they nearly tripled revenue, probably a reflection of the price changes that many in this thread have complained about. The problem is that since then their growth has completely stalled out and is projected to be under 5% for both this year and next year. While their revenue tops out over $1B their net profit is pretty slim. Post acquisition expect to see a lot of cuts to improve cash flow as opera…

They blindsided us with a 300% increase. I'm very much looking forward to getting off the service. They may have done very well in the short term, but they destroyed to long term business.

Re: LogMeIn Acquired by Private Equity

#319

Earlier quoted context omitted.

I'm a +1 on BitWarden, I moved over pretty early on (paid account is only $10/yr) due to their fantastic migration page telling me point blank "LastPass may screw up special characters exporting your data" and lo and behold, my initial export had a bunch of HTML entities injected just like they said. That disclosure/warning sold me right then and there: https://help.bitwarden.com/article/import-from-lastpass/

> moved over pretty early on (paid account is only $10/yr) LastPass started as $1/month, which I thought was a great deal. I started using it in 2011, and never really paid attention to the fee. Then, it got bought by LogMeIn, and in 2017 they upped the price to $2/month. Last year they upped it to $3/month ($39..that's when I noticed the charge). That's right: for 6 years it was one price, which tripled in 2 years w…

They also made mobile device access free when they raised the price to $2, making the premium version less necessary though.
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