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Google Brass Set 2023 as Deadline to Beat Amazon, Microsoft in Cloud
231–240 of 856 posts
Re: Google Brass Set 2023 as Deadline to Beat Amazon, Microsoft in Cloud
#232Earlier quoted context omitted.
The thing that scares me the most, is some automated system deciding that I did something wrong without telling me and banning not only my Google Cloud account but also all of my personal google accounts.
Or, alternately, some automated system linking personal and work identities, a misunderstanding occurring on a personal side project of any of our developers (say, a misconfigured email send that's flagged as spammy, or someone's personal blog that's hacked and has malware uploaded)... and our entire startup going offline as a result. It's bad enough that we use G Suite and that's vulnerable to this. But a cloud lock…
GCP has the same support model as AWS. You don't get to enter cases with either free plan, your support is posting on forums and hoping for answers. If you want to pay then you have different levels of access to varying response times.
The "Google has no support folks which can be reached" for GCP isn't applicable here.
Re: Google Brass Set 2023 as Deadline to Beat Amazon, Microsoft in Cloud
#233If they pour all of their efforts into customer experience, maybe they can stay in the game. I personally am terrified of using Google Cloud. I'm afraid something will go wrong and I won't be able to talk to a human. I've heard so many stories about the "stone wall" that is Google customer support. Also, I'm afraid the rug will get pulled out from under me if I decide to go all in given their history of axing project…
As someone who actually usually GCP professionally, I’ve never had a problem with their support process.
Their payed support is terrible and getting worse. We've had no end of issues with being told incorrect advice, being advised on how to administer our systems (when its very clear the problem is with the infrastructure). We've had disks corrupted, which is theory impossible. The list goes on and on an on.
Re: Google Brass Set 2023 as Deadline to Beat Amazon, Microsoft in Cloud
#234Re: Google Brass Set 2023 as Deadline to Beat Amazon, Microsoft in Cloud
#235Earlier quoted context omitted.
Microsoft and Amazon don't even need to do anything. Knowing that there might only be 3 years of service remaining, I definitely won't use Google Cloud and I'll tell everyone I know not to use it too.
Microsoft Azure: The cloud service that wont abruptly close out of nowhere with no transition plan leaving you stranded, and a service that actually comes with that thing you call when you need help and support. The marketing writes itself.
Mostly all you need to know about Microsoft's support lifecycle is that my Windows Mobile phone just got a security patch on Patch Tuesday, and apparently Microsoft also extended its support an extra month into January just because.
Microsoft platforms most people think are long dead and buried still get maintenance updates years later.
Re: Google Brass Set 2023 as Deadline to Beat Amazon, Microsoft in Cloud
#236Bringing in an Oracle exec to run it seems pretty ill-advised. Oracle is a services company of the past - GCP needs to be a services company of the future as cliche as that is.
The tech is there - but alignment isnt. I dont know if Google is capable of anything outside of search.
Re: Google Brass Set 2023 as Deadline to Beat Amazon, Microsoft in Cloud
#237I couldn't help but laugh out loud when I saw this headline on Twitter. It's just kisses fingers . So now that everyone knows they are waffling on whether to stay in the business (and have a deadline), Microsoft and Amazon just need to increase the competitive intensity for the next few years to drive Google out and instead of cloud computing being an oligopoly it'll be a duopoly. If you're a startup you should serio…
There's no reason for anyone to preemptively colo their workload now in anticipation of higher prices.
You can't predict the future.
Just build your workloads to be cloud agnostic. If prices ever change, then you can move your workload wherever it makes sense at that time.
Locking yourself into a colo architecture is just as risky as locking yourself into AWS.
Re: Google Brass Set 2023 as Deadline to Beat Amazon, Microsoft in Cloud
#238If they pour all of their efforts into customer experience, maybe they can stay in the game. I personally am terrified of using Google Cloud. I'm afraid something will go wrong and I won't be able to talk to a human. I've heard so many stories about the "stone wall" that is Google customer support. Also, I'm afraid the rug will get pulled out from under me if I decide to go all in given their history of axing project…
You're confusing Google customer support for their free consumer products (nonexistent) with support for paid services. Cloud has extensive support, on par with AWS and Azure. Google isn't a monolithic entity. It doesn't have a single "culture" of being anti-support. Rather, support policies are tied to individual product areas. I agree, support may be lacking for the Pixel, certainly nothing anywhere near Apple's ex…
Their support is garbage. Their only answer to getting better support is to get a TAM. Which is completely ridiculous. Plus their SLA isn't worth the paper it is written on. They deny any SLA compensation unless your application is FT over 3 or more AZs.
Garbage.
Re: Google Brass Set 2023 as Deadline to Beat Amazon, Microsoft in Cloud
#239They put the guy that ran ORACLE'S CLOUD STRATEGY in charge of GCP.
ORACLE'S. CLOUD. STRATEGY.
Let's hire Thomas Kurian, bang up job on Fusion and ... oh wait, what do you mean with 'total failure'?
Oracle bought Sun, it had the keys to be the third force against AWS and MSFT - and they totally blew it. Just an amazing fumble, worse than MSFT and smartphones.
Re: Google Brass Set 2023 as Deadline to Beat Amazon, Microsoft in Cloud
#240Well this is one way to kill your cloud business. Even a hint that execs were considering or debating this move is enough to kill any serious company's interest in GCP. Why would you ever consider GCP over AWS/Azure knowing that the Google scythe could kill it at any time, with your suspicions confirmed by a leak this? Bonkers.
It's so stupid that they've got this reputation now. A lot of the things they've killed could've instead been sold/spun off instead. Shutting down successful services that are not successful enough by Google's standards has given them a bad rep at the same time as destroying value. Reader could've been a successful company on its own for sure, for example. I wasn't a user of it, but there was enough people who loved…
True. I was looking at the list of Google projects that were killed off and realized it was a pool of great ideas for startups. In a lot of cases they were ahead of thier time or could have been pivoted slightly into other products/markets.