Amazon Blocks Sellers from Using FedEx Ground for Prime Shipments • Hacker News Board

Re: Amazon Blocks Sellers from Using FedEx Ground for Prime Shipments

#151

Post by alanh » Tue, Dec 17, 2019, 6:14 AM UTC

jrs235 wrote: post #123

bransonf wrote: post #6

It’s to the point where I can’t blame Amazon for actions like these. The consumer has come to expect guaranteed overnight or 2 day shipping. When they don’t get that, they get really upset. Amazon doesn’t want its customers to get upset, and it can’t trust its shipping partners because they don’t have the burden of the consumer sentiment. No one blames FedEx for their late package these days, they blame Amazon. Heck,…

>Amazon doesn’t want its customers to get upset, I wish this was true but it's obviously not seeing that they haven't fixed the commingling and fake/imposter product issues.

awful logic. they know full well that customer loyalty is their bread and butter. not doing a great job solving one cause of unhappiness does not prove they do not attempt to solve any or all causes of unhappiness!

your logic is equivalent to saying, "since the South did not win the Civil War, it’s obvious they did not really care if they were under Union rule or not"

Re: Amazon Blocks Sellers from Using FedEx Ground for Prime Shipments

#152

Post by koboll » Tue, Dec 17, 2019, 6:15 AM UTC

SubuSS wrote: post #134

AgloeDreams wrote: post #59

Earlier quoted context omitted.

"Ambition" rather than 'They are just killing off UPS and FedEx' Its a huge billion dollar story that's been incredibly soft, just look at UPS's stock, this will result in them losing their largest partner, no movement at all.

I am super sure there is an acquisition of one of convoy et al by amazon very soon to build the AWS for trucking as well because they're going to have so much extra capacity in a matter of 2/3 years.

If there's extra capacity, why would they need to make an acquisition?

Re: Amazon Blocks Sellers from Using FedEx Ground for Prime Shipments

#153

Post by Jamwinner » Tue, Dec 17, 2019, 8:16 AM UTC

keane wrote: post #140

loeg wrote: post #30

Earlier quoted context omitted.

At my address, UPS usually ring the doorbell; FBA never does. Given proximity to a major street and risk of theft, it's nice to know to bring packages inside when I'm working from home.

You possibly could use a system like Deviant Ollam does with his porch box: https://deviating.net/photos/main.php?g2_itemId=54813

Why pay to solve their problem on a microscale? Use a different shipper.

Re: Amazon Blocks Sellers from Using FedEx Ground for Prime Shipments

#154

Post by gambiting » Tue, Dec 17, 2019, 8:25 AM UTC

fyfy18 wrote: post #148

AgloeDreams wrote: post #39

Earlier quoted context omitted.

Amazon is going to vertically integrate shipping, no question. The market demands it, and Amazon will probably eventually ship more packages than any of its competitors. And, Bezos isn’t dumb, so he’ll build and sell this capacity to others. It AMAZES ME how unreported it goes that they are doing this right now. They are doing it hilariously upfront and clearly. They bought massive amounts of Sprinters for Amazon Del…

At least in the UK, this is already the case. Most of my orders are delivered by a delivery company that only handles Amazon packages.

Yep. They also used to drive unmarked vans for a while, but now I see blue Amazon Prime delivery vans everywhere. I still get an occasional item from Amazon delivered by someone else(I guess they still use other couriers when their own capacity is out) but 90% of the time it's delivery by Amazon. And it's much better than anyone else, they give you a relatively precise 2 hour slot and you can see where your driver is on the map. Only DPD did that previously, and even then not for every parcel.

Re: Amazon Blocks Sellers from Using FedEx Ground for Prime Shipments

#155

Post by knolax » Tue, Dec 17, 2019, 10:04 AM UTC

JohnTHaller wrote: post #73

BooneJS wrote: post #15

FedEx has misplaced 3 packages in the last 3 weeks. One made it “on truck for delivery today” before being sent to Ohio to replace a barcode. So weird.

I had 3 Amazon delivery ones get screwed up within a week (one of mine go missing and two delivered here that weren't mine), so Amazon's in-house service certainly can't be called 'better'

I once had an Amazon delivery to an Amazon Locker in an Amazon Store fail 3 times before they gave up.

Re: Amazon Blocks Sellers from Using FedEx Ground for Prime Shipments

#156

Post by boring_twenties » Tue, Dec 17, 2019, 10:21 AM UTC

toomuchtodo wrote: post #31

sithlord wrote: post #10

Earlier quoted context omitted.

> Amazon should be pushing FedEx (and their other shippers) to be more accountable for late, damaged, and lost packages. sounds like, they are - by taking a LOT of business from them.

Fedex mentions this is not a material amount of business. How Amazon operates it's last mile logistical network is unsustainable. These people will eventually churn out of the open air sweatshop that is delivering last mile for Amazon (Fedex's requirements are much less onerous on the ground/home delivery side, based on my conversations with both Amazon delivery drivers and Fedex ground and home delivery drivers). Ve…

If they can find enough now, with unemployment at multi decade lows, then it seems that you could find them anytime.

Re: Amazon Blocks Sellers from Using FedEx Ground for Prime Shipments

#157

Post by ceejayoz » Tue, Dec 17, 2019, 2:29 PM UTC

boring_twenties wrote: post #156

toomuchtodo wrote: post #31

Earlier quoted context omitted.

Fedex mentions this is not a material amount of business. How Amazon operates it's last mile logistical network is unsustainable. These people will eventually churn out of the open air sweatshop that is delivering last mile for Amazon (Fedex's requirements are much less onerous on the ground/home delivery side, based on my conversations with both Amazon delivery drivers and Fedex ground and home delivery drivers). Ve…

If they can find enough now, with unemployment at multi decade lows, then it seems that you could find them anytime.

It's going to take a while for the "you're not actually making money, the profits all go eventually into the wear and tear on your vehicle" thing to filter out into general public awareness.

Re: Amazon Blocks Sellers from Using FedEx Ground for Prime Shipments

#158

Post by ceejayoz » Tue, Dec 17, 2019, 2:33 PM UTC

knolax wrote: post #155

JohnTHaller wrote: post #73

Earlier quoted context omitted.

I had 3 Amazon delivery ones get screwed up within a week (one of mine go missing and two delivered here that weren't mine), so Amazon's in-house service certainly can't be called 'better'

I once had an Amazon delivery to an Amazon Locker in an Amazon Store fail 3 times before they gave up.

That's an email chain I'd have fun forwarding on to jeff@amazon.com.

Re: Amazon Blocks Sellers from Using FedEx Ground for Prime Shipments

#159

Post by dobleboble » Tue, Dec 17, 2019, 4:03 PM UTC

I don't understand how amazon can contract a local company to drive amazon branded trucks, wear amazon branded clothing, and deliver exclusively amazon packages, but somehow they are not considered an amazon company and do not have to provide amazon level pay and benefits. Part of the cost of USPS/FedEx/UPS are the good union protections. This is a large part of why I am moving as much of my spending as possible away from amazon.

Re: Amazon Blocks Sellers from Using FedEx Ground for Prime Shipments

#160

Post by lsaferite » Tue, Dec 17, 2019, 4:14 PM UTC

axaxs wrote: post #66

kelnos wrote: post #7

Earlier quoted context omitted.

> No one blames FedEx for their late package these days, they blame Amazon. As they should. FedEx's customer in this instance is Amazon, not the receiver of the package (who is a customer of Amazon, and Amazon alone). If anyone has the clout these days to hurt FedEx economically if they don't improve, it's Amazon. Amazon should be pushing FedEx (and their other shippers) to be more accountable for late, damaged, and…

Amazon doesn't seem much better. Last week, they 'delivered' an item, marked it delivered. The problem with that is that I didn't get it, and the picture proof was not my house. I have no idea whose house it was. When I called to ask for a refund, they first told me to wait as sometimes they mark things delivered before they are. I told him about the picture. Then he asked me to go door to door in my neighborhood bec…

Funny you should mention the door to door thing. I literally just got this email from a merchant that shipped via FedEx. The package went from being delivered on the 13th to lost in limbo at the regional hub. Yay me.

> In the meantime, I would recommend checking around neighbors and with any other potential members of your household to ensure the package was not incorrectly delivered.