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Amazon Blocks Sellers from Using FedEx Ground for Prime Shipments

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Re: Amazon Blocks Sellers from Using FedEx Ground for Prime Shipments

#2
Makes sense. Now I understand why UPS is delivering so late in my area, including having guys hanging out of UHaul trucks.

FedEx ground is a dumpster fire, unless they are doing the smartpost thing where USPS delivers. In my area, they are almost as bad as Laser.

Re: Amazon Blocks Sellers from Using FedEx Ground for Prime Shipments

#3
This is so strange.

- FedEx is slated to report its latest quarterly results on Tuesday (17 December 2019). http://investors.fedex.com/news-and-events/upcoming-events/d...

- FedEx ended two big contracts with Amazon earlier this year. https://www.cnbc.com/2019/12/06/amazon-blames-holiday-delive...

Edit: I see many unhappy comments regarding FedEx here. In the UK we have Parcelfarce, which has achieved meme status.

Re: Amazon Blocks Sellers from Using FedEx Ground for Prime Shipments

#4
post #2

Makes sense. Now I understand why UPS is delivering so late in my area, including having guys hanging out of UHaul trucks. FedEx ground is a dumpster fire, unless they are doing the smartpost thing where USPS delivers. In my area, they are almost as bad as Laser.

Egads! I thought nothing could approach the uselessness of LaserShip. I’ll pray for packages good sir or madam.

Re: Amazon Blocks Sellers from Using FedEx Ground for Prime Shipments

#5
post #2

Makes sense. Now I understand why UPS is delivering so late in my area, including having guys hanging out of UHaul trucks. FedEx ground is a dumpster fire, unless they are doing the smartpost thing where USPS delivers. In my area, they are almost as bad as Laser.

Egads! I thought nothing could approach the uselessness of LaserShip. I’ll pray for packages good sir or madam.

The only time I ever had a package stolen was LaserShip

Re: Amazon Blocks Sellers from Using FedEx Ground for Prime Shipments

#6
It’s to the point where I can’t blame Amazon for actions like these.

The consumer has come to expect guaranteed overnight or 2 day shipping. When they don’t get that, they get really upset.

Amazon doesn’t want its customers to get upset, and it can’t trust its shipping partners because they don’t have the burden of the consumer sentiment. No one blames FedEx for their late package these days, they blame Amazon. Heck, you don’t have to look hard to find product reviews that only gripe with the shipping time or condition.

Amazon is going to vertically integrate shipping, no question. The market demands it, and Amazon will probably eventually ship more packages than any of its competitors. And, Bezos isn’t dumb, so he’ll build and sell this capacity to others.

Amazon is reaching further and further into the economy, and I don’t see much stopping them.

Re: Amazon Blocks Sellers from Using FedEx Ground for Prime Shipments

#7
post #6

It’s to the point where I can’t blame Amazon for actions like these. The consumer has come to expect guaranteed overnight or 2 day shipping. When they don’t get that, they get really upset. Amazon doesn’t want its customers to get upset, and it can’t trust its shipping partners because they don’t have the burden of the consumer sentiment. No one blames FedEx for their late package these days, they blame Amazon. Heck,…

> No one blames FedEx for their late package these days, they blame Amazon.

As they should. FedEx's customer in this instance is Amazon, not the receiver of the package (who is a customer of Amazon, and Amazon alone). If anyone has the clout these days to hurt FedEx economically if they don't improve, it's Amazon. Amazon should be pushing FedEx (and their other shippers) to be more accountable for late, damaged, and lost packages.

These days both FedEx's and UPS's preferred delivery method seems to be to rake their hands over every single door buzzer to my apartment building, dump the packages outside (insanely unsafe), and run off before anyone has a chance to respond to open the door. They even do this for signature-required packages on occasion, forging the signature. I get that drivers' incentives are completely screwed up regarding how their performance is evaluated, but it's a terrible experience from my perspective.

Re: Amazon Blocks Sellers from Using FedEx Ground for Prime Shipments

#8
post #3

This is so strange. - FedEx is slated to report its latest quarterly results on Tuesday (17 December 2019). http://investors.fedex.com/news-and-events/upcoming-events/d... - FedEx ended two big contracts with Amazon earlier this year. https://www.cnbc.com/2019/12/06/amazon-blames-holiday-delive... Edit: I see many unhappy comments regarding FedEx here. In the UK we have Parcelfarce, which has achieved meme status.

This doesn't seem very strange if their goal is or was to pressure FedEx into better terms or stronger guarantees on delivery. Making an announcement and/or releasing these details to the press closer to an earnings report seems like a pretty high pressure tactic.

Re: Amazon Blocks Sellers from Using FedEx Ground for Prime Shipments

#9
post #6

It’s to the point where I can’t blame Amazon for actions like these. The consumer has come to expect guaranteed overnight or 2 day shipping. When they don’t get that, they get really upset. Amazon doesn’t want its customers to get upset, and it can’t trust its shipping partners because they don’t have the burden of the consumer sentiment. No one blames FedEx for their late package these days, they blame Amazon. Heck,…

>>I can’t blame Amazon for actions like these.

>>The consumer has come to expect guaranteed overnight or 2 day shipping

Amazon created that expectation.

Re: Amazon Blocks Sellers from Using FedEx Ground for Prime Shipments

#10
post #7
post #6

It’s to the point where I can’t blame Amazon for actions like these. The consumer has come to expect guaranteed overnight or 2 day shipping. When they don’t get that, they get really upset. Amazon doesn’t want its customers to get upset, and it can’t trust its shipping partners because they don’t have the burden of the consumer sentiment. No one blames FedEx for their late package these days, they blame Amazon. Heck,…

> No one blames FedEx for their late package these days, they blame Amazon. As they should. FedEx's customer in this instance is Amazon, not the receiver of the package (who is a customer of Amazon, and Amazon alone). If anyone has the clout these days to hurt FedEx economically if they don't improve, it's Amazon. Amazon should be pushing FedEx (and their other shippers) to be more accountable for late, damaged, and…

> Amazon should be pushing FedEx (and their other shippers) to be more accountable for late, damaged, and lost packages.

sounds like, they are - by taking a LOT of business from them.

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