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Amazon Blocks Sellers from Using FedEx Ground for Prime Shipments

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Re: Amazon Blocks Sellers from Using FedEx Ground for Prime Shipments

#71

Post by chrisseaton »

sidlls wrote: post #67
chrisseaton wrote: post #48

Earlier quoted context omitted.

Yes Amazon has upped the game and everyone has to match them. You seem to think it's a bad thing?

The bad thing is their market position and ability to negotiate rates makes it much harder for independent business operators who must charge more for shipping or else lose money. The situation isn’t sustainable. Eventually, unless something drastic happens, we’ll be faced with asking whether they should be permitted to provide their own delivery services or not due to concerns about competition.

Ah I see - they’re too good and should be hobbled so people who aren’t as good can keep up. Consumer looses out.

Re: Amazon Blocks Sellers from Using FedEx Ground for Prime Shipments

#72

Post by gaogao »

robocat wrote: post #49
canada_dry wrote: post #37

Earlier quoted context omitted.

> Fedex is the absolute worst. Here in Canada we have Purolator - the gov't (Canada Post) subsidiary that is a FedEx competitor. Their systems are ancient, their entire operation is pathetically slow and inefficient. E.g. a recent undelivered shipment that was to arrive last Friday still had the 'expected delivery date' unchanged two days later. When it finally changed it also noted that the package hadn't even left…

Purolator? Wow - even the name is unbelievably bad - what imagery were they trying to invoke?

Apparently, it's a holdover from being acquired by an oil filter company. Purolator = "pure oil later."

https://en.wikipedia.org/wiki/Purolator_Filters

Re: Amazon Blocks Sellers from Using FedEx Ground for Prime Shipments

#73

Post by JohnTHaller »

BooneJS wrote: post #15

FedEx has misplaced 3 packages in the last 3 weeks. One made it “on truck for delivery today” before being sent to Ohio to replace a barcode. So weird.

I had 3 Amazon delivery ones get screwed up within a week (one of mine go missing and two delivered here that weren't mine), so Amazon's in-house service certainly can't be called 'better'

Re: Amazon Blocks Sellers from Using FedEx Ground for Prime Shipments

#74

Post by mikl »

Amazon, that also runs its own competing package service (https://www.theverge.com/2019/12/13/21020938/amazon-logistic... ), pressuring others to not use the services of a competitor.

Ah, remember when monopolists still feared the Sherman Act? Good times, eh?

Re: Amazon Blocks Sellers from Using FedEx Ground for Prime Shipments

#75

Post by donarb »

robocat wrote: post #49
canada_dry wrote: post #37

Earlier quoted context omitted.

> Fedex is the absolute worst. Here in Canada we have Purolator - the gov't (Canada Post) subsidiary that is a FedEx competitor. Their systems are ancient, their entire operation is pathetically slow and inefficient. E.g. a recent undelivered shipment that was to arrive last Friday still had the 'expected delivery date' unchanged two days later. When it finally changed it also noted that the package hadn't even left…

Purolator? Wow - even the name is unbelievably bad - what imagery were they trying to invoke?

Purolator is an American company that manufactures oil and air filters. The name was taken from their oil filter process - "pure oil later".

In 1967, Purolator bought the Canadian courier company Trans Canada Couriers, which later took the Purolator name. The courier company was then later sold to Canada Post, but kept the Purolator name since it was commonly known in Canada.

Re: Amazon Blocks Sellers from Using FedEx Ground for Prime Shipments

#76

Post by fooey »

FireBeyond wrote: post #25
bdcravens wrote: post #17

Earlier quoted context omitted.

We (my employer, Refund Retriever) has caught them just outright lying about deliveries before. https://www.refundretriever.com/blog/FedEx-Tracking-Error

In probably a dozen instances in the last two years, I've had premature "Delivered" statuses, with windows of an hour before it showed up, to two days. 2 have been FedEx, 2 USPS. The rest were Delivered by Amazon deliveries.

The only outright lie I've had lately has been USPS where the package didn't show up until the day after they said it had been.

OnTrac used to be horrible, but I haven't gotten stuck with them in quite a white.

Re: Amazon Blocks Sellers from Using FedEx Ground for Prime Shipments

#77

Post by suresk »

kilo_bravo_3 wrote: post #60
behringer wrote: post #19

Earlier quoted context omitted.

Fedex is the absolute worst. They're never on time and I can't even go to a Fedex location to pick up my own fedex packages. They more or less simply get returned to sender if they require any kind of signature. I'm glad Amazon is finally putting a stop to it.

Fedex has gotten to the point that if I see a merchant that has an exclusive arrangement with them (mainly suppliers for material I need to buy for work) I try somewhere else. Whenever I don't have a choice, they disappoint me. Just last week, I had a Fedex shipment that was late. One of the reasons it was late was that it passed through almost two dozen Fedex locations. Seven in three days. My package spent three da…

That's nothing - last week I had a package take 4 business days to travel a total of 10 miles, as part of a longer 14 day journey.

It was most likely just sitting at their sorting center, which I can see from my back window.

I don't know if there is something especially going wrong in my area, because there was a news story about how bad FedEx has been - people needing medical equipment and stuff that has been sitting for weeks.

Re: Amazon Blocks Sellers from Using FedEx Ground for Prime Shipments

#78

Post by fooey »

paulmd wrote: post #24
bransonf wrote: post #6

It’s to the point where I can’t blame Amazon for actions like these. The consumer has come to expect guaranteed overnight or 2 day shipping. When they don’t get that, they get really upset. Amazon doesn’t want its customers to get upset, and it can’t trust its shipping partners because they don’t have the burden of the consumer sentiment. No one blames FedEx for their late package these days, they blame Amazon. Heck,…

Amazon isn't helping anything by their "just in time" delivery model. If there is a truck going out that will allow 8-hour delivery, they will deprioritize the package for 40 hours and then mail it out on that truck. In turn, that leaves Fedex and UPS absolutely no margin for error. Package shipping errors happen, especially in the weeks before christmas when volume goes through the roof. But Amazon has wasted all th…

Fedex has their own margin of error.

If they can't deliver it within their margin, they shouldn't claim they can.

Re: Amazon Blocks Sellers from Using FedEx Ground for Prime Shipments

#79

Post by david-cako »

Avshalom wrote: post #9
bransonf wrote: post #6

It’s to the point where I can’t blame Amazon for actions like these. The consumer has come to expect guaranteed overnight or 2 day shipping. When they don’t get that, they get really upset. Amazon doesn’t want its customers to get upset, and it can’t trust its shipping partners because they don’t have the burden of the consumer sentiment. No one blames FedEx for their late package these days, they blame Amazon. Heck,…

>>I can’t blame Amazon for actions like these. >>The consumer has come to expect guaranteed overnight or 2 day shipping Amazon created that expectation.

I think they created the expectation of vertical integration too. “Amazon does it better and quicker”, a retail customer might think, as they peruse possible cloud providers.

Amazon is an incredibly sticky brand because they created expectations that you almost have to be vertically integrated (or at least one of the largest customers of the post office, the electric company, the computer hardware company, the software vendor, etc) to fulfill.

Re: Amazon Blocks Sellers from Using FedEx Ground for Prime Shipments

#80

Post by fhbdukfrh »

AdmiralAsshat wrote: post #42
bdcravens wrote: post #17

Earlier quoted context omitted.

We (my employer, Refund Retriever) has caught them just outright lying about deliveries before. https://www.refundretriever.com/blog/FedEx-Tracking-Error

I've had plenty of flat-out lies from Amazon delivery before (e.g. they claim delivery attempted at HH:MM PM, while I was in the living room five feet from the door, and yet somehow I must have "missed" their knock), FedEx and UPS alike, although I've never been able to prove it. With the proliferation of people with Ring video doorbells, however, I am surprised that someone does not send footage. "Oh, you tried to d…

Except Amazon owns ring and all that cloud based video footage, so good luck getting far with that evidence.
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