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Amazon Blocks Sellers from Using FedEx Ground for Prime Shipments

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Re: Amazon Blocks Sellers from Using FedEx Ground for Prime Shipments

#11

Post by 4ntonius8lock »

evadne wrote: post #3

This is so strange. - FedEx is slated to report its latest quarterly results on Tuesday (17 December 2019). http://investors.fedex.com/news-and-events/upcoming-events/d... - FedEx ended two big contracts with Amazon earlier this year. https://www.cnbc.com/2019/12/06/amazon-blames-holiday-delive... Edit: I see many unhappy comments regarding FedEx here. In the UK we have Parcelfarce, which has achieved meme status.

The reporter did what 'reporters' do now: write the content that some PR agency requested of them.

To get the real news I need to read comments like yours. Thanks, I think the title should be: "Amazon Changes Policy to Pressure Fedex in Negotiations."

Re: Amazon Blocks Sellers from Using FedEx Ground for Prime Shipments

#12

Post by thesuperbigfrog »

bransonf wrote: post #6

It’s to the point where I can’t blame Amazon for actions like these. The consumer has come to expect guaranteed overnight or 2 day shipping. When they don’t get that, they get really upset. Amazon doesn’t want its customers to get upset, and it can’t trust its shipping partners because they don’t have the burden of the consumer sentiment. No one blames FedEx for their late package these days, they blame Amazon. Heck,…

"Transportation By Amazon" (TBA) used to be a pipe dream and was envisioned as a way to use Amazon's cheaper shipping rates to ship packages of all types.

With the build out of Amazon's own transportation network, Transportation By Amazon is poised to become a reality. The biggest part that remains is the pick-up of packages for shipping / reverse logistics. This should not be too hard, especially as Customer Returns is integrated into Amazon's transportation network.

After Customer Returns is done, it's just a matter of figuring out how to get accurate shipment parameters (box size, weight, type of goods being shipped) and then building a website front-end to advertise and slowly ramp up the capability and learn how to handle different types of exceptional conditions.

Re: Amazon Blocks Sellers from Using FedEx Ground for Prime Shipments

#13

Post by ryanmarsh »

bransonf wrote: post #6

It’s to the point where I can’t blame Amazon for actions like these. The consumer has come to expect guaranteed overnight or 2 day shipping. When they don’t get that, they get really upset. Amazon doesn’t want its customers to get upset, and it can’t trust its shipping partners because they don’t have the burden of the consumer sentiment. No one blames FedEx for their late package these days, they blame Amazon. Heck,…

Amazon is reaching further and further into the economy, and I don’t see much stopping them.

As much as I'm concerned about monopoly and the potential for anti-competitive behavior... I'm impressed by how effectively Amazon operates at the scale that it does. It's not like Comcast or AT&T which operate horribly at scale. I wish they would get disrupted by Starlink or something and go out of business.

Amazon is an incredibly effective business.

Re: Amazon Blocks Sellers from Using FedEx Ground for Prime Shipments

#14

Post by Wowfunhappy »

Avshalom wrote: post #9
bransonf wrote: post #6

It’s to the point where I can’t blame Amazon for actions like these. The consumer has come to expect guaranteed overnight or 2 day shipping. When they don’t get that, they get really upset. Amazon doesn’t want its customers to get upset, and it can’t trust its shipping partners because they don’t have the burden of the consumer sentiment. No one blames FedEx for their late package these days, they blame Amazon. Heck,…

>>I can’t blame Amazon for actions like these. >>The consumer has come to expect guaranteed overnight or 2 day shipping Amazon created that expectation.

And that expectation is a key reason why many people use Amazon more often nowadays, in situations where they'd previously have gone to a retail store.

Re: Amazon Blocks Sellers from Using FedEx Ground for Prime Shipments

#17

Post by bdcravens »

kelnos wrote: post #7
bransonf wrote: post #6

It’s to the point where I can’t blame Amazon for actions like these. The consumer has come to expect guaranteed overnight or 2 day shipping. When they don’t get that, they get really upset. Amazon doesn’t want its customers to get upset, and it can’t trust its shipping partners because they don’t have the burden of the consumer sentiment. No one blames FedEx for their late package these days, they blame Amazon. Heck,…

> No one blames FedEx for their late package these days, they blame Amazon. As they should. FedEx's customer in this instance is Amazon, not the receiver of the package (who is a customer of Amazon, and Amazon alone). If anyone has the clout these days to hurt FedEx economically if they don't improve, it's Amazon. Amazon should be pushing FedEx (and their other shippers) to be more accountable for late, damaged, and…

We (my employer, Refund Retriever) has caught them just outright lying about deliveries before.

https://www.refundretriever.com/blog/FedEx-Tracking-Error

Re: Amazon Blocks Sellers from Using FedEx Ground for Prime Shipments

#18

Post by thesuperbigfrog »

ryanmarsh wrote: post #13
bransonf wrote: post #6

It’s to the point where I can’t blame Amazon for actions like these. The consumer has come to expect guaranteed overnight or 2 day shipping. When they don’t get that, they get really upset. Amazon doesn’t want its customers to get upset, and it can’t trust its shipping partners because they don’t have the burden of the consumer sentiment. No one blames FedEx for their late package these days, they blame Amazon. Heck,…

Amazon is reaching further and further into the economy, and I don’t see much stopping them. As much as I'm concerned about monopoly and the potential for anti-competitive behavior... I'm impressed by how effectively Amazon operates at the scale that it does. It's not like Comcast or AT&T which operate horribly at scale. I wish they would get disrupted by Starlink or something and go out of business. Amazon is an inc…

It's all about Amazon's focus on customer service and customer satisfaction. By keeping customer happiness as a top priority, customers will continue to return for future business and trust Amazon in new categories.

They prioritize customer happiness above profit and put any profits made into growth, so they will continue to grow by making more customers happy and opening new categories.

Re: Amazon Blocks Sellers from Using FedEx Ground for Prime Shipments

#19

Post by behringer »

evadne wrote: post #3

This is so strange. - FedEx is slated to report its latest quarterly results on Tuesday (17 December 2019). http://investors.fedex.com/news-and-events/upcoming-events/d... - FedEx ended two big contracts with Amazon earlier this year. https://www.cnbc.com/2019/12/06/amazon-blames-holiday-delive... Edit: I see many unhappy comments regarding FedEx here. In the UK we have Parcelfarce, which has achieved meme status.

Fedex is the absolute worst. They're never on time and I can't even go to a Fedex location to pick up my own fedex packages. They more or less simply get returned to sender if they require any kind of signature.

I'm glad Amazon is finally putting a stop to it.

Re: Amazon Blocks Sellers from Using FedEx Ground for Prime Shipments

#20

Post by endorphone »

evadne wrote: post #3

This is so strange. - FedEx is slated to report its latest quarterly results on Tuesday (17 December 2019). http://investors.fedex.com/news-and-events/upcoming-events/d... - FedEx ended two big contracts with Amazon earlier this year. https://www.cnbc.com/2019/12/06/amazon-blames-holiday-delive... Edit: I see many unhappy comments regarding FedEx here. In the UK we have Parcelfarce, which has achieved meme status.

Quarterly reports come out every, surprise, three months. Pretty much any action is going to be on the cusp of a quarterly report.

Further FedEx did a big public hoopla announcing that they were dropping Amazon back in August (not the other way around). Maybe they really don't work for each other. Delivery is a pretty big pie.

In Canada FedEx has never been a part of the delivery options they use, beyond more than a minute percentage.

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