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Amazon Blocks Sellers from Using FedEx Ground for Prime Shipments

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Re: Amazon Blocks Sellers from Using FedEx Ground for Prime Shipments

#31

Post by toomuchtodo »

sithlord wrote: post #10
kelnos wrote: post #7

Earlier quoted context omitted.

> No one blames FedEx for their late package these days, they blame Amazon. As they should. FedEx's customer in this instance is Amazon, not the receiver of the package (who is a customer of Amazon, and Amazon alone). If anyone has the clout these days to hurt FedEx economically if they don't improve, it's Amazon. Amazon should be pushing FedEx (and their other shippers) to be more accountable for late, damaged, and…

> Amazon should be pushing FedEx (and their other shippers) to be more accountable for late, damaged, and lost packages. sounds like, they are - by taking a LOT of business from them.

Fedex mentions this is not a material amount of business. How Amazon operates it's last mile logistical network is unsustainable. These people will eventually churn out of the open air sweatshop that is delivering last mile for Amazon (Fedex's requirements are much less onerous on the ground/home delivery side, based on my conversations with both Amazon delivery drivers and Fedex ground and home delivery drivers).

Very similar to the high churn Uber and Lyft experience with drivers. It lasts only as long as you can find people desperate enough to work in these roles.

Re: Amazon Blocks Sellers from Using FedEx Ground for Prime Shipments

#32

Post by [deleted] »

kelnos wrote: post #7
bransonf wrote: post #6

It’s to the point where I can’t blame Amazon for actions like these. The consumer has come to expect guaranteed overnight or 2 day shipping. When they don’t get that, they get really upset. Amazon doesn’t want its customers to get upset, and it can’t trust its shipping partners because they don’t have the burden of the consumer sentiment. No one blames FedEx for their late package these days, they blame Amazon. Heck,…

> No one blames FedEx for their late package these days, they blame Amazon. As they should. FedEx's customer in this instance is Amazon, not the receiver of the package (who is a customer of Amazon, and Amazon alone). If anyone has the clout these days to hurt FedEx economically if they don't improve, it's Amazon. Amazon should be pushing FedEx (and their other shippers) to be more accountable for late, damaged, and…

[deleted]

Re: Amazon Blocks Sellers from Using FedEx Ground for Prime Shipments

#33

Post by cantbecool »

behringer wrote: post #19
evadne wrote: post #3

This is so strange. - FedEx is slated to report its latest quarterly results on Tuesday (17 December 2019). http://investors.fedex.com/news-and-events/upcoming-events/d... - FedEx ended two big contracts with Amazon earlier this year. https://www.cnbc.com/2019/12/06/amazon-blames-holiday-delive... Edit: I see many unhappy comments regarding FedEx here. In the UK we have Parcelfarce, which has achieved meme status.

Fedex is the absolute worst. They're never on time and I can't even go to a Fedex location to pick up my own fedex packages. They more or less simply get returned to sender if they require any kind of signature. I'm glad Amazon is finally putting a stop to it.

If you have a FedEx Office anywhere near you, you could ask to have the package delivered there and held. I know they did that a few years ago.

Re: Amazon Blocks Sellers from Using FedEx Ground for Prime Shipments

#34

Post by at-fates-hands »

bransonf wrote: post #6

It’s to the point where I can’t blame Amazon for actions like these. The consumer has come to expect guaranteed overnight or 2 day shipping. When they don’t get that, they get really upset. Amazon doesn’t want its customers to get upset, and it can’t trust its shipping partners because they don’t have the burden of the consumer sentiment. No one blames FedEx for their late package these days, they blame Amazon. Heck,…

>> Amazon is reaching further and further into the economy, and I don’t see much stopping them.

Once the government makes them liable for the actions of their 3rd party delivery services, it will. Until then? I agree, there's not much standing in their way.

https://www.nytimes.com/2019/09/05/us/amazon-delivery-driver...

I've stopped buying from them in light of all the articles detailing the horrendous working conditions and people getting killed because of their contract delivery drivers.

Re: Amazon Blocks Sellers from Using FedEx Ground for Prime Shipments

#35

Post by dylz »

ceejayoz wrote: post #27

Funny thing, though. If it were possible, I'd have Amazon block their own shipping service, for the same reasons. I've asked, and it isn't permitted. In my area, USPS/UPS have been rock solid, but ever since they largely switched to their internal FBA, I've had late packages at least monthly. It's clear they're buckling under the Christmas load, too. I've had over a dozen items delayed thus far.

I've had some utterly ridiculous situations, like having an CCTV capture a package being delivered, the driver taking a picture of the delivered package for tracking, and then the driver leaving with it.

I've also had them deliver packages to the wrong apartment numerous times, taking pictures of floor mats that don't even exist within a mile of me.

Re: Amazon Blocks Sellers from Using FedEx Ground for Prime Shipments

#36

Post by freeone3000 »

behringer wrote: post #21
marklabedz wrote: post #16

If Amazon made it possible for a customer to pick (and pay for the presumed incremental cost of) alternative carriers, they'd have a gold mine of data on customer WTP and carrier quality at the local level.

They have a more accurate results by seeing actual performance numbers, not opinionated results. They see customer retention in certain areas, they see damaged, lost, stolen, late packages. They have numbers for every type of issue and every location. If they let customers decide, they'd be a lot more limited in both their reporting and their testing.

Then why do they keep sending me stuff through Intelcom when the last eight have not been delivered to my address?

Re: Amazon Blocks Sellers from Using FedEx Ground for Prime Shipments

#37

Post by canada_dry »

behringer wrote: post #19
evadne wrote: post #3

This is so strange. - FedEx is slated to report its latest quarterly results on Tuesday (17 December 2019). http://investors.fedex.com/news-and-events/upcoming-events/d... - FedEx ended two big contracts with Amazon earlier this year. https://www.cnbc.com/2019/12/06/amazon-blames-holiday-delive... Edit: I see many unhappy comments regarding FedEx here. In the UK we have Parcelfarce, which has achieved meme status.

Fedex is the absolute worst. They're never on time and I can't even go to a Fedex location to pick up my own fedex packages. They more or less simply get returned to sender if they require any kind of signature. I'm glad Amazon is finally putting a stop to it.

> Fedex is the absolute worst.

Here in Canada we have Purolator - the gov't (Canada Post) subsidiary that is a FedEx competitor. Their systems are ancient, their entire operation is pathetically slow and inefficient.

E.g. a recent undelivered shipment that was to arrive last Friday still had the 'expected delivery date' unchanged two days later. When it finally changed it also noted that the package hadn't even left the distribution hub yet.

Re: Amazon Blocks Sellers from Using FedEx Ground for Prime Shipments

#39

Post by AgloeDreams »

bransonf wrote: post #6

It’s to the point where I can’t blame Amazon for actions like these. The consumer has come to expect guaranteed overnight or 2 day shipping. When they don’t get that, they get really upset. Amazon doesn’t want its customers to get upset, and it can’t trust its shipping partners because they don’t have the burden of the consumer sentiment. No one blames FedEx for their late package these days, they blame Amazon. Heck,…

    Amazon is going to vertically integrate shipping, no question. The market demands it, and Amazon will probably eventually ship more packages than any of its competitors. And, Bezos isn’t dumb, so he’ll build and sell this capacity to others.
It AMAZES ME how unreported it goes that they are doing this right now. They are doing it hilariously upfront and clearly. They bought massive amounts of Sprinters for Amazon Delivery to non urban areas, they are rolling out (classically urban only) Amazon delivery to areas near warehouses right now.

And then.. then. They went out and made an order for 100K Rivian delivery vehicles, ONE HUNDRED THOUSAND. The headlines were all focused on the Tesla factor and how they are electric and nobody bothered to ask.. 'Why?'. That's like the number of trucks UPS Owns, PERIOD. That should have been the headline 'AMAZON ORDERS OWN FLEET TO REPLACE UPS, FEDEX' But nope 'Bezos bets on electric with Rivian order'

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