The author misses the point. People are avoiding sensitive questions not because it impacts opinion on average, but because of the rare outliers that ruin it for everybody. It takes just a single asshole reporting you to HR to ruin your life.
I only read the abstract and the first few pages, so my opinion is uninformed. However my first thought was similar to yours. Asking sensitive questions may be moderately positive on average, but occasionally extremely negative.
The Cost of Avoiding Sensitive Questions
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Re: The Cost of Avoiding Sensitive Questions
#52Earlier quoted context omitted.
The worst one for me was the guy who didn’t wash his hands after using the restroom. One day, one of my team members told me about this, and I didn’t believe him, ha ha, so a few days later I’m in the restroom and this guy comes out of a stall and just walks out the door. So about a week later my guy who’d complained about it had some problem with one of our other systems, and who do they send over to help him out? Y…
while the disgust is warranted, I can't help but feel that you've created a toxic culture there. for example, the Keyboard scene, being horrified because someone touched your keyboard is not logical behaviour. In fact, the keyboard is probably more disgusting than the toilet paper. The actions of your employee were not rational. But by validating them you create a mob. "begin sickned/disguested" becomes a behavior of…
The guy should wash his hands after pooping, but performing a melodrama behind his back based on a pathological fear of unwashed hands seems extremely unprofessional.
Re: The Cost of Avoiding Sensitive Questions
#53The author misses the point. People are avoiding sensitive questions not because it impacts opinion on average, but because of the rare outliers that ruin it for everybody. It takes just a single asshole reporting you to HR to ruin your life.
True, though it seems like asking sensitive questions is a moderate risk, whereas answering them is the real high-risk activity.
Re: The Cost of Avoiding Sensitive Questions
#54Hmm, in my head, I model conversation as a game of who can get the mine the most "intimacy", if you will, while revealing the least about oneself. So risque topics are, as the adjective suggests, high risk, but also high reward. Correspondingly, small talk is a lot of low risk, low reward back-and-forth. You don't have to be intimate with a stranger, but you need to stick your neck out if you want to progress beyond…
Some personal advice: stop viewing your interactions in this transactional way and just be yourself. Stop giving a shit who reveals what and the perceived balance or imbalance of the same. Be kind and be generous.
Re: The Cost of Avoiding Sensitive Questions
#55Earlier quoted context omitted.
Genuine conversations are sometimes risky. Quitting once you have a job secured can be favorable to being fired, for example. Not having genuine conversations is part of the game unfortunately. Most orgs are political.
Most people are sheep and it is unfortunate.
Re: The Cost of Avoiding Sensitive Questions
#56Earlier quoted context omitted.
Trying to get the most out of another while giving little or nothing seems like a strange and rather mercenary way to approach interpersonal interactions. Could you explain how you arrive at this mode of communication?
Well, no. My point was that conversations are not zero-sum games. You produce intimacy via information exchanges, which you both benefit from, though there will always be an information asymmetry between you and your conversation partner. I know analysing social interactions is seen as a rather, if you will forgive the term, "autistic" (or worse, sociopathic) way of looking at things , but some people do not have the…
Re: The Cost of Avoiding Sensitive Questions
#57Earlier quoted context omitted.
Some personal advice: stop viewing your interactions in this transactional way and just be yourself. Stop giving a shit who reveals what and the perceived balance or imbalance of the same. Be kind and be generous.
If I were to "just be myself" at work, I would be fired very quickly -- because my self is outside the narrow little band of what is "approved of" in my workplace. Every conversation of a sensitive nature is an opportunity for disaster if not treated with the utmost care not to be "found out"
Re: The Cost of Avoiding Sensitive Questions
#58Re: The Cost of Avoiding Sensitive Questions
#59The author misses the point. People are avoiding sensitive questions not because it impacts opinion on average, but because of the rare outliers that ruin it for everybody. It takes just a single asshole reporting you to HR to ruin your life.
Yep -- a classic "Expected Value is not the only thing that matters, but also one's Risk of Ruin" situation. The counter-argument is this: do we still overestimate our true risk of ruin when it comes to asking sensitive questions? Are we actually going to get fired (or whatever horrendous thing) for not asking that question? I bet the answer is that we still overrate our true probability of ruin when it comes to thes…
Re: The Cost of Avoiding Sensitive Questions
#60I've gotten a long ways in my technical career from being able to ask sensitive questions. (In the business environment, I've focused more on them being "critical questions".) It has been really great for me, and I've tried to make it as painless as possible for others. It started simply enough. For real business reasons, there are things that I either needed to know, or I needed to be confident that the other person…