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Google Kills Cloud Print

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Re: Google Kills Cloud Print

#301

Earlier quoted context omitted.

Their leadership has no vision. They don't know what to build, where they're going, or what problems they need to solve.. So they encourage these random projects hoping one of their employees will have a vision for them. So the organization just flails around hoping to win the lottery. Each new project is a new lottery ticket.. saving the leadership from making any hard decisions.

Google is basically a startup builder. And a really good one. How many companies manage to stay so innovative after having found their rainmaker product? However, they should probably sell their successful startups instead of killing them. But I guess they don’t need the money.

How are they a really good startup builder? What have they built in house that has been a success since Gmail?

After flailing around for a decade, almost all of their profit is still based on ads. They are less diversified than any of the big tech companies besides Facebook.

Re: Google Kills Cloud Print

#302

Google has the corporate equivalent of ADHD. Having talked with ex-googlers and current googlers, the problem seems to be deeply baked into their culture. The incentive structures seem to favor the sexy over the boring, making it much more likely that someone will get promoted for launching products versus growing one. The fix seems to be obvious, create a separate path, a maintenance and growth hacker path, where pe…

Fix what? What's broken? The fact that they don't give a fuck what customers want? Doesn't seem to be a problem given their market position.

If something is deeply broken, it's what allows them to thrive in spite of themselves.

Re: Google Kills Cloud Print

#303

Earlier quoted context omitted.

They might not be wrong. Engineers who could be maintaining mildly profitable products could be invented new products that have some percentage chance of being much more profitable. If someone did the math and said the expected value of "engineer working on new projects" was bigger than the expected value of of the the profits of an existing project divided by the number of engineers needed to maintain it, then it'd…

What's the expected value of not having your brand known for routinely canceling products without much notice? It seems like any company would have to be crazy to want to depend on any new Google service for anything important - and that's bad for Google.

90s and 00s Microsoft was successful in part because they were an incredibly stable platform to develop against.

10 year support goes a long way, and if you paid enough money you could email in your bugs and get custom hot fixes made for issues that annoyed you.

Even their /bad/ technologies had long term support. If you built on top of shiny new thing and Microsoft dropped it in the next release, it was still going to get patches, bug fixes, and the documentation for it wasn't going to vanish from the world as if it never existed.

Of course this was all before cloud services existed. Back then you'd pay for a product and you got software on a disk/CD and there was an expectation that it'd keep working.

One thing that gets overlooked so frequently, by all companies, is that ongoing costs are ongoing. Whenever I see a new fitness tracker kickstarter advertising amazing cloud services for free, my first thought is that the costs from cloud services will eventually exceed the tiny profit that comes from selling physical consumer hardware.

And a few years later another "It's been a great journey" message goes out as the company runs out of money.

Obviously Google won't run out of $, but costs do add up.

Doing the math on how to distribute funding to bundled cloud services is actually rather hard. You have to figure out for a given product / subscription, how much of that purchase price needs to be distributed to the various teams. That sort of attribution is not easy, and not properly allocating those funds to development resources can kill a product. e.g. someone buys a Chromebook, of course the OS team gets money, but the team making Google docs can argue they deserve a split, after all without them the Chromebooks would be somewhat useless. Analytics helps, but only to an extent.

Re: Google Kills Cloud Print

#304

Google has the corporate equivalent of ADHD. Having talked with ex-googlers and current googlers, the problem seems to be deeply baked into their culture. The incentive structures seem to favor the sexy over the boring, making it much more likely that someone will get promoted for launching products versus growing one. The fix seems to be obvious, create a separate path, a maintenance and growth hacker path, where pe…

The incentive structures seem to favor the sexy over the boring, making it much more likely that someone will get promoted for launching products versus growing one. Bottom line: Google is not ready for the enterprise. I know a mid-sized travel company ($500m+ revenue) that will have its workflow seriously disrupted by this.

I know that no companies ever, ever! had to shift their core tech and workflows away from MSN Messenger to Windows Live Communicator to Skype to Teams.

Re: Google Kills Cloud Print

#305
post #75

>It's enterprise-ready Hahahahahaha oh man they actually wrote that. Sorry for the useless comment, but I just wonder how many companies got conned into basing their printing infrastructure on yet another Google experiment. I don't think it really matters, of course. Android phones have a full set of manufacturer-specific printing drivers which work fine over the local network, and geofft noted upthread that ChromeOS…

I have, for many years, told people who get excited about an opportunity they see "don't build your stuff on top of someone else's free." I am starting to think that I need a similar saying about Google.

External dependencies are always a problem, free or paid.

Re: Google Kills Cloud Print

#307
post #261

Earlier quoted context omitted.

Their leadership has no vision. They don't know what to build, where they're going, or what problems they need to solve.. So they encourage these random projects hoping one of their employees will have a vision for them. So the organization just flails around hoping to win the lottery. Each new project is a new lottery ticket.. saving the leadership from making any hard decisions.

It seems pretty bold and visionary to me. They've lucked out with gmail, chrome, golang, android, maps, etc. and they still have the best search in the world. Having a HIPPO tell everyone what to do, how to do it and when is not visionary. Letting engineers do what they want and then making money from the ideas is.

Chrome was split off from WebKit, Android was acquired. They didn’t build either from scratch.

Compare their success to failure ratio to Apple, Amazon and Microsoft.

Re: Google Kills Cloud Print

#309

The product has been around 10 years, and they're giving over a year notice before killing it. Sure, Google kills off another product... But the comments here are a bit silly.

Just another Example of KilledbyGoogle

And one Reason (of many) why I will NEVER buy a Google Stadia Game or put anything mission critical on a Google Product /. Service

Re: Google Kills Cloud Print

#310
post #255

Earlier quoted context omitted.

Their leadership has no vision. They don't know what to build, where they're going, or what problems they need to solve.. So they encourage these random projects hoping one of their employees will have a vision for them. So the organization just flails around hoping to win the lottery. Each new project is a new lottery ticket.. saving the leadership from making any hard decisions.

What's wrong with tapping the wisdom of the rank and file? Why bottleneck 10K+ smart creative people by a few power-hoarding learders? That's usually regarded as the great "bazaar" / "free market" style of getting the best ideas out of the community. The failure is in not well supporting the good ideas that come up.

What’s wrong with putting ideas in public and then discontinuing them means that no one will invest time or money in your products. If you were a printer manufacturer would you support whatever Google comes up with to allow Android devices to support printing without needing to write specific drivers?

Apple released AirPrint in 2010. AirPrint compatible printer still works with an iPad 1.

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