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Apple has locked me out of my developer account

rambo.codes

241–250 of 480 posts

Re: Apple has locked me out of my developer account

#241
post #155

> I’m just an indie developer trying to make good products. Apple should separate Rambo's software development from his reporting rather than retaliate against him, if that is indeed what is happening, but it is a little disingenuous for him to make the above claim. Rambo reverse engineers Apple products and publishes findings on 9to5Mac.com, in particular future product references that have slipped prematurely into…

> rather than retaliate against him, if that is indeed what is happening, Right, but isn't that the important point here? I mean, 9to5mac publishes good content that most of us read. There's little argument that what they do is valuable in some existential sense, and you aren't trying to convince anyone that what they do is wrong. The question is if whether Apple is retaliating against aggressive journalists and thei…

Whether or not the content is interesting is completely irrelevant.

If the journalist signs a Terms of Service agreement and then violates the agreement they are breaking the contract and Apple has every right to end the Service. If he legally acquired and published info without signing a TOS then the info is fair game. Retaliation would be suing him for the disclosures. Ending the Service is just standard operating procedure.

I enjoy the writing and he seems like a really nice and capable guy. Nonetheless, he promised not to do something and then appears to have done it anyway. We don't yet know if his account is suspended because of this, but if so, it happened due to his own choices.

Also, the reason his content is widely read and is interesting is not because he has some unique ability. There are lots of people who could do the kind of system/app spelunking he does. However, other people follow the TOS associated with the access. It would appear that he has chosen to violate the agreements and that has enabled him to produce content that is unique. Frankly, Apple has been very patient so far.

I feel for him on a personal level, but if he violated the TOS then there is no controversy here. Every developer access agreement I have ever seen from many different companies has clear TOS relating to non-disclosure of proprietary info.

Another interesting angle is that if he is violating the TOS, he may have also jeopardized his employer's access to Apple developer programs.

On the other hand, maybe this is all just a snafu...

Re: Apple has locked me out of my developer account

#242
post #175

Earlier quoted context omitted.

Right, third party app stores are not officially supported and for good reason. I am not sure what the alternative is, create a unmoderated free for all app store? That goes pretty heavily against the Apple ecosystem's philosophy and would make it easy for people to download damaging apps which Apple would then get blamed for because they added an official channel for installing them.

> Unmoderated free for all app store I think we should call it Android. Given that, and a lack of a closed ecosystem, is why Android is hacked as much as it is, which is why I would never get rid of my iPhone in favor of an Android device - well, that and the lesser quality hardware, of course. But I think you see my point.

> well, that and the lesser quality hardware, of course.

As an Apple user, I don't say this very often, but you're seriously drinking the Kool-Aid here. Neither mobile OS has a significant advantage in hardware quality at the high end.

Re: Apple has locked me out of my developer account

#243
post #192

Earlier quoted context omitted.

Unless you hackintosh...

At that point, you can still authenticate with a Hackintosh anyway. But hey, would you look at that, the person is still _technically_ violating the rules!

Sorry, I refuse to be bullied into buying exorbitantly overpriced shit hardware.

Re: Apple has locked me out of my developer account

#244

> I’m just an indie developer trying to make good products. Apple should separate Rambo's software development from his reporting rather than retaliate against him, if that is indeed what is happening, but it is a little disingenuous for him to make the above claim. Rambo reverse engineers Apple products and publishes findings on 9to5Mac.com, in particular future product references that have slipped prematurely into…

If we are to trust Apple on the claim that they are a platform and not a publisher, removing for an editorial reason like this put their claim in doubt and I don't think they have the leeway you describe here as a platform.

If Apple is now a publisher with editorial control, why would anyone trust them as a middleman to their customer base? Seems risky.

Re: Apple has locked me out of my developer account

#245

Earlier quoted context omitted.

You sound insufferable. I have no doubt you have been tricked by a multibillion dollar company to moderate their site in your free time for 0 compensation. And it doesn't surprise anyone here than you don't work with the community, you just enforce the rules as strictly as you possibly can. I'm sorry your life has divulged into trying to flex the insignificant "power" you unknowingly sacrificed your free time for on…

> I have no doubt you have been tricked by a multibillion dollar company to moderate their site in your free time for 0 compensation. Wrong. Haven't in years. Gave it up because it's thankless work. > And it doesn't surprise anyone here than you don't work with the community, you just enforce the rules as strictly as you possibly can. You don't know a thing about where I worked or the rules I enforced. You're swingin…

I think people are a little frustrated with your replies in this thread because it seems like you're pushing back hard against even relatively mild criticisms of Apple's behavior like "they should at least be clear about the reasons for the suspension." Assuming Rambo's describing what's happened here correctly, Apple isn't even being clear about whether the account is suspended at all, they're just saying "we'll look into it and get back to you," and then failing to do so.

When you had to take a moderation action against someone, you didn't just lock them out of their account with no explanation as to why and ignore any request for clarification, right?

Re: Apple has locked me out of my developer account

#246
post #240

Earlier quoted context omitted.

Why they locked him out? It doesn't look like it.

The rest of us seem to know. Do you think he doesn’t know that 9to5mac published the information he provided to them?

I don't see anyone here that really knows anything about the situation. Just because a hundred people have speculations here doesn't make it fact; it's completely possible that he just failed to sign a Brazilian legal form or something.

Re: Apple has locked me out of my developer account

#247

Earlier quoted context omitted.

It's different to be sure, but there are a LOT of parallels. Pretty much every instance where you have a given entity providing a platform you'll run into these kinds of issues, because rules exist, are enforced, and inevitably in that subgroup you'll have people who believe they were enforced wrong. And sometimes they're right, but it's such a vanishingly small number that you'd be forgiven for mistaking it as a rou…

Is it a vanishingly small number or is it one that you can't honestly track because you're not actually investigating on a per case basis? The alternative is to... maybe not be super unfriendly and unhelpful when your account gets terminated? Maybe issue a warning first stating when and how you're violating a rule so you have a chance to correct it?

> Is it a vanishingly small number or is it one that you can't honestly track because you're not actually investigating on a per case basis?

The problem is this data is not tracked. Internally, an organization would say: Moderation was performed > Moderation was Investigated > $outcome, being either: Correct/Incorrect. But because of the he said/she said factor, if it was wrong, the person is reinstated, and they wouldn't be complaining about it. If it wasn't, that person would then, as is the case of the OP, be posting on their own blog or whatever complaining about it. The point being: those complaining about being kicked out are a self-selected group of people who were kicked out who believe Apple was incorrect in their decision. The others aren't talking about it because it's already resolved for them.

Who's right? Who knows. Even the GP comment we're all replying to conveys information, relevant, that the poster of the blog post decided to omit from their recounting of the events. Information which would prove Apple's actions correct. I don't know if Apple was right to ban him, but the fact that the first reply makes mention of documented instances of the developer breaking the ToS is interesting, since said developer made no mention of it themselves. It certainly dings their credibility as far as I'm concerned.

> The alternative is to... maybe not be super unfriendly and unhelpful when your account gets terminated? Maybe issue a warning first stating when and how you're violating a rule so you have a chance to correct it?

You do. Failing an app review, for example, does not lead to account termination. You're given explicit notes on what's wrong with the app, what you're doing that Apple doesn't like, and the only "consequence" of that is that your new code doesn't go live yet. You're given exactly that: time to fix it.

In the case of the GP though, if we assume this is correct and this person was using their developer access to publish information about upcoming Apple products ahead of their release curve, which is indeed against the ToS, then there's no way to have them "fix" that. They're abusing their privileged access in a way Apple doesn't want. Therefore, revoking that access is the logical next step.

Basically my thinking is this: If you agree to be bound by terms of use, and then do one of the things explicitly disallowed in those terms of use, you forfeit your right to whatever agreeing to those terms of use enabled you to do: in this case, developer account access.

Re: Apple has locked me out of my developer account

#248
post #208
post #68

Earlier quoted context omitted.

Said it better than I could've – there are some pretty obvious reasons why Rambo's account could've been suspended, the clear violation of NDAs being the main one, with him publishing information about unreleased products. I'm honestly kind of surprised they let him keep his Developer account all this time. My bigger issue here is the complete lack of transparency or visibility into the process. It's this kind of stu…

This 100%. Government needs to get involved. Apple is clearly using its monopolistic power as shield against any kind of accountability. Devs have absolutely no recourse against this monopoly.

Not only are they not a monopoly, Apple doesn't even have the highest market share in the mobile space. (It's Samsung.)

Re: Apple has locked me out of my developer account

#249
post #192

Earlier quoted context omitted.

At that point, you can still authenticate with a Hackintosh anyway. But hey, would you look at that, the person is still _technically_ violating the rules!

Sorry, I refuse to be bullied into buying exorbitantly overpriced shit hardware.

So we're going to break the law instead, great defense for how Apple is evil when you are, in fact, pirating their software. Haha.....

Re: Apple has locked me out of my developer account

#250
post #90

Since day one of the app store, there has been a persistent stream of complaints of terrible customer service to developers. Apps being rejected for reasons nobody can figure out, app reviews taking an egregiously long time, account lockouts like this. On the one hand, when a developer account is only $99/yr and there is a strong incentive for some developers to try to get away with things, what choice do you have bu…

I have refused as well.

My users and I lose by buying Apple products.

I weep that Apple has entrenched themselves into the tech ecosystem. They take advantage of the least educated users fear and outright lie about security and product quality.

Is there anything we can do?

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