41–50 of 632 posts
This has pushed me back to traditional hotels.
Why didn't the journalist contact Airbnb in the first place? Or after he arrived at the 2nd place and it wasn't the location listed/promised. (yes I can understand being tired, frustrated, etc) Last minute host cancellation is the one thing they can actually something they help with since it ruins the marketplace for them. As a host I've had my set of horror storied interacting with Airbnb. Most hosts do try really h…
Of course the scammers are good at "frog in the boiling water" level of scam, so it always seems like it will be easier and "I guess good enough" to just keep going. But I don't think I would ever try to contact AirBnB "in the moment" (when I'm in a city not my own and need a place to sleep and trying to do whatever I'm in the city to do), since I've been trained to expect that any support from such companies is goin…
I'll ask the dumb question (I don't use AirBnB): why not dispute the charge via a credit card?
Airbnb terms of service says you authorize them to collect the money from you, even if there are chargebacks, and they'll turn it over to third party collections. https://www.airbnb.com/terms/payments_terms?hide_nav=true Also there's a binding arbitration clause there too just for good measure.
Does this article really contain a referral link for "overstock.com barstools"? I'm not sure if I should be appalled that they inserted an ad into a journalistic piece, or respect them for doing it despite how negative the reference is.
You have destroyed the rental apartment market in my city. You profit from taking advantage of loopholes in legislation, legislation which protects consumers from unscrupulous, dangerous, and untrustworthy properties.
The sooner every city enacts laws limiting "airbnb" apartment rentals to 30 days per year per apartment, the better. Otherwise it is abused at scale.
Earlier quoted context omitted.
> the user still wants to be able to use the service in the future. And this is why Airbnb doesn't care. This is insane to me that they end with "Dealing with Airbnb’s easily exploitable and occasionally crazy-making system is still just a bit cheaper than renting a hotel." after ALL that. It's like the author has stockholm syndrome. I can't wrap my head around why you'd ever use Airbnb again after an experience like…
Are hotels really about the same cost? My last several vacations have used Airbnb for housing, mostly because I prefer to cook my own meals and like having some space to spread out. Booking a suite w/ kitchenette at hotels in the same areas would have been quite expensive, if even possible. But, I've never been scammed on Airbnb. My experiences have all been excellent. That's one rental in the US and 5 across western…
That's a fair question. I may have generalized a bit with that statement, however, from what I have seen lately if you use a hotel deal site, it has been about the same cost. On my recent vacations, after looking at options like Airbnb vs hotels in popular US cities, it has been an easy decision to get hotels over an Airbnb with the price difference averaging around $25-50 (esp. after you factor in all the crazy fees Airbnb does now, that you don't see until checkout). However, you do make a good point for your specific needs of the kitchen, that will obviously change a lot in terms of a hotel pricing with that amenity.
For what it's worth, I've also only ever had good experiences with Airbnb in the past when I have used them, but still my main point was if I was the author, I don't know how I could ever go back to using Airbnb after that.
There are also some smaller-time scams hosts run. I was forced to pay a three-figure cleaning fee by an AirBnB in DC earlier this year because they claimed I left a stain on their couch -- which I never even sat on (also, I was by myself, so it's not as though another one of my guests did something to it). I appealed and asked for photos of the supposed stain, but they ghosted me and in the end AirBnB ruled in their…
Try calling your Credit Card company and flag it as fraud. That's what I would do. That failing I'd submit a police report.
Works like a charm, never had an issue!
Also, why don't people issue charge backs with their credit card companies? Airbnb customer service might suck, but credit card companies almost always side with their customers if there's a modicum of proof showing something henky.