What's a "reference"? You can enter arbitrary info during a transaction? Genuinely curious. Is this a UK thing or available everywhere?
In the Netherlands, for at least the last 35 years, transaction forms have a field "Description" where you can enter arbitrary text. Originally on paper, now electronically. Is that in any way remarkable?!
For a long time I was confused by Americans raving about things like venmo or bitcoin talking about it making it cheap and easy to transfer money. Then I learnt more about the US banking system and it all made a lot more sense.
Planet Money did an episode all about it, featuring someone from the UK talking about our Faster Payments system, who is basically instant.