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EasyDNS threatened with criminal complaint if client data not disclosed

easydns.com

151–160 of 190 posts

Re: EasyDNS threatened with criminal complaint if client data not disclosed

#151
> It’s almost as if Herr Fechner doesn’t understand that Canada is a completely different country than Germany

Or that Herr Fechner knows that a nastygram like this will please his customer who can be billed for writing, translating and sending it.

Re: EasyDNS threatened with criminal complaint if client data not disclosed

#152
post #86

Earlier quoted context omitted.

Let me just further highlight this specific part: >we may also wildcard your DNS to localhost and set the TTL on your zone out to a year. You’ve been warned Maliciously tampering with customer DNS configs to DoS them for extended periods? Fucking incredible.

Correct me if I am wrong, but a TTL is specific to nameservers. So if you switch from easyDNS to say cloudflare your TTLs get completely reset and the caching does as well.

It would change the Authoritative server's TTL but it wouldn't necessarily propagate to caching DNS servers.

Re: EasyDNS threatened with criminal complaint if client data not disclosed

#153
post #125

IANAL, but here's my assessment on this: First and foremost, as far as I know, a registrar disclosing customer data without a warrant would violate the law in Germany as well. For `.de`-Domains the holder information used to be publicly available, at the dismay of privacy activists; in the same way the ICANN wanted the same. Then GDPR came and pretty much put a legally binding end to this. And it comes down to this:…

Do you have an approximate translation of Abmahnanwalt? Google translate punts on it

Internet seems to call it "cease and desist lawyer".

(In short an 'Abmahnanwalt' is a lawyer who admonishes you for breaking certain rules and who can charge you for the service... quite close to 'Abschaum' in German dictionaries, as the basic idea may not really that bad, but it is heavily misused by some)

Source: https://www.dpreview.com/forums/thread/4060159

Re: EasyDNS threatened with criminal complaint if client data not disclosed

#154
post #65

Earlier quoted context omitted.

>These guys are extraordinarily [...] professional. I think part of OP's complaint is they are not coming across as professional. It is entirely reasonable to take those stances but their tact is way off and definitely portrays their company in an unprofessional manner. They might be good at what they do, I wouldn't know personally, but they come off as edgy/abrasive/unprofessional and those two quotes alone would ha…

People have such a strange idea of "professionalism". It's about your principles and what you do, not the semantics and aesthetics.

Professionalism, at least to me, implies both competence and tact. Its nice knowing that they're capable of offering services but its also nice knowing that if/when things go wrong whether by my own mistake or not, I will be treated respectfully. What those quotes of their ToS tell me is that they're willing to belittle clients on their perceived take on events.

The short explanation is that if shit goes wrong I don't want to deal with people who figure communication among clients should be handled that way.

Re: EasyDNS threatened with criminal complaint if client data not disclosed

#155
post #45

Earlier quoted context omitted.

The EU claims that even companies not located in the EU are still subject to the GDPR. I don't think the GDPR is applicable in this case tho. It seems likely to pertain to the EU 'right to be forgotten' law(s).

If you are not dealing with an EU entity or an entity in a country with an agreement with the EU you have no right to be forgotten.

Maybe you don't care about following EU law because you don't live there, but don't plan on breaking the GDPR and then vacationing in France or Italy ever in your life.

Re: EasyDNS threatened with criminal complaint if client data not disclosed

#156
post #7

Attorney here! (Not legal advice, consult a licensed attorney in your jurisdiction.) Don't get me wrong, but easyDNS may be jumping hastily to conclusions. In many countries, soliciting business there makes you subject to its jurisdiction and laws, regardless of where your business is based. I don't know German law, but I hope that easyDNS consulted their own attorneys on the subject before publishing this post, or t…

> In many countries, soliciting business there makes you subject to its jurisdiction and laws, regardless of where your business is based.

As a practical matter seems unlikely that this particular law firm is going to go to the mat in terms of any possible enforcement action (and that assumes it can even be done or attempted by teaming up with a firm in Canada (where easydns is from what I am reading).

Very generally also I don't think it's a good idea for a company (and in particular a small company) to air publicly something like this. It leaks details on how they act and what they will do that could be used against them by another company in the future. In otherwise the publicity could end up being counterproductive.

Re: EasyDNS threatened with criminal complaint if client data not disclosed

#157
post #84
post #62

Earlier quoted context omitted.

It's unprofessional to let prospective customers know that EasyDNS is not a company that specializes in handling DDOS, so just keep looking for a company that can help you out? Seems refreshingly honest to me. And as a customer of theirs, I appreciate that they're looking to protect the infrastructure that I rely upon. Regarding that second part; if you do any kind of online service provision like EasyDNS, you'll qui…

> we may also wildcard your DNS to localhost and set the TTL on your zone out to a year. You’ve been warned No, this is simply indefensible. There's simply no way you could ever excuse this. Suspending a customer domain is OK, this is not.

I read it as tongue in cheek (to emphasize DO NOT DROP YOUR ACTIVE DDOS ON OUR SERVERS) and not something they actually would execute. Has anyone ever seen them do anything like this?

Re: EasyDNS threatened with criminal complaint if client data not disclosed

#158
uf the linked judgement is not absolute, which means they threadened with something that might hold up. but does not need to. the judgement mostly validated the single case.

the letter/mail is just plain threatening. copyright law in germany is in a bad state so be aware.

Re: EasyDNS threatened with criminal complaint if client data not disclosed

#159
post #84
post #62

Earlier quoted context omitted.

It's unprofessional to let prospective customers know that EasyDNS is not a company that specializes in handling DDOS, so just keep looking for a company that can help you out? Seems refreshingly honest to me. And as a customer of theirs, I appreciate that they're looking to protect the infrastructure that I rely upon. Regarding that second part; if you do any kind of online service provision like EasyDNS, you'll qui…

> we may also wildcard your DNS to localhost and set the TTL on your zone out to a year. You’ve been warned No, this is simply indefensible. There's simply no way you could ever excuse this. Suspending a customer domain is OK, this is not.

Agree - they can't roll back something like this if they get it wrong...

Re: EasyDNS threatened with criminal complaint if client data not disclosed

#160
post #62

EasyDNS's Plain English Terms of Service make them seem like a really unprofessional company: >We are NOT a DDoS Mitigation Service. [...] If you come on this system knowingly bringing a DDoS on your heels we shut down service (we may also wildcard your DNS to localhost and set the TTL on your zone out to a year. You’ve been warned). or >Guilt-by-Association: not only do we terminate any domains or websites which vio…

It's unprofessional to let prospective customers know that EasyDNS is not a company that specializes in handling DDOS, so just keep looking for a company that can help you out? Seems refreshingly honest to me. And as a customer of theirs, I appreciate that they're looking to protect the infrastructure that I rely upon. Regarding that second part; if you do any kind of online service provision like EasyDNS, you'll qui…

I'm more opposed to the term "Guilty by association" than by what they actually mean and intent to do.
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