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EasyDNS threatened with criminal complaint if client data not disclosed

easydns.com

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Re: EasyDNS threatened with criminal complaint if client data not disclosed

#61

EasyDNS's Plain English Terms of Service make them seem like a really unprofessional company: >We are NOT a DDoS Mitigation Service. [...] If you come on this system knowingly bringing a DDoS on your heels we shut down service (we may also wildcard your DNS to localhost and set the TTL on your zone out to a year. You’ve been warned). or >Guilt-by-Association: not only do we terminate any domains or websites which vio…

On the one hand, I agree. On the other, it's refreshing to see the terms actually spelled out. Often you have similar things described in a very dry almost inconspicuous way.

Re: EasyDNS threatened with criminal complaint if client data not disclosed

#62

EasyDNS's Plain English Terms of Service make them seem like a really unprofessional company: >We are NOT a DDoS Mitigation Service. [...] If you come on this system knowingly bringing a DDoS on your heels we shut down service (we may also wildcard your DNS to localhost and set the TTL on your zone out to a year. You’ve been warned). or >Guilt-by-Association: not only do we terminate any domains or websites which vio…

It's unprofessional to let prospective customers know that EasyDNS is not a company that specializes in handling DDOS, so just keep looking for a company that can help you out? Seems refreshingly honest to me. And as a customer of theirs, I appreciate that they're looking to protect the infrastructure that I rely upon.

Regarding that second part; if you do any kind of online service provision like EasyDNS, you'll quickly realize that the scammers are legion. EasyDNS is giving fair warning to anyone who thinks that they can just burn domain after domain on spamming or other disreputable ventures. EasyDNS won't allow its infrastructure to participate in scams.

These guys are extraordinarily ethical and professional.

Re: EasyDNS threatened with criminal complaint if client data not disclosed

#63
post #58

I've been harrassed by law firms in connection with photograph copyright claims. In my case it was a law firm in France who also had a presence in the US. It was a minor claim (they demanded $500). We took the image down immediately, but they continued to demand their cash "settlement" with multiple letters over a year (1 letter every 1-2 months, each one with increasingly aggressive wording). I eventually got on the…

I received a legal "threat" via ... LinkedIn.

I had a situation where some competing company didn't like that my employer had one page where we compared competitor's products and used their logo (and others) on a simple comparison page. The usage was well within US law.

LinkedIn was a strange route as the company has been at the same mailing address forever, there are obvious email contact addresses available to find and so forth.

The message was vague enough to sound like it was from a lawyer, and even in a round about way seemed to try to create the misunderstanding that I personally would be in trouble of some sort if I didn't take down the image and any mention of their company... but without actually saying that.

I suspect by directly contacting a webdev they hoped I'd take it down without thinking and just move on.

I didn't respond, just forwarded it to the folks in charge who engaged a lawyer who responded with a letter telling them to go away. Never heard back from them.

I looked up the person who contacted me later, they were some PR drone, no legal background... just vague statements that sounded like legal threats.

Re: EasyDNS threatened with criminal complaint if client data not disclosed

#64
post #55

Earlier quoted context omitted.

Which means he doesn't understand how the legal process works.

What this means is if you host a website for someone to sue you in a court of law the process instantly requires an international lawyer. They are not cheap. Pick your countries right and arguably you would be hard to sue. IANL but you should consult one when implementing this strategy.

Nope, that's not how it works. They can simply sue you in the jurisdiction in which you live, getting a court order for you to reveal the information. Details of where it is hosted doesn't matter.

Unless you don't mind serving indefinite jail time for contempt of court.

Re: EasyDNS threatened with criminal complaint if client data not disclosed

#65
post #62

EasyDNS's Plain English Terms of Service make them seem like a really unprofessional company: >We are NOT a DDoS Mitigation Service. [...] If you come on this system knowingly bringing a DDoS on your heels we shut down service (we may also wildcard your DNS to localhost and set the TTL on your zone out to a year. You’ve been warned). or >Guilt-by-Association: not only do we terminate any domains or websites which vio…

It's unprofessional to let prospective customers know that EasyDNS is not a company that specializes in handling DDOS, so just keep looking for a company that can help you out? Seems refreshingly honest to me. And as a customer of theirs, I appreciate that they're looking to protect the infrastructure that I rely upon. Regarding that second part; if you do any kind of online service provision like EasyDNS, you'll qui…

>These guys are extraordinarily [...] professional.

I think part of OP's complaint is they are not coming across as professional. It is entirely reasonable to take those stances but their tact is way off and definitely portrays their company in an unprofessional manner.

They might be good at what they do, I wouldn't know personally, but they come off as edgy/abrasive/unprofessional and those two quotes alone would have me second guessing if I wanted to work with people who communicate in that manner.

Re: EasyDNS threatened with criminal complaint if client data not disclosed

#66
post #7

Attorney here! (Not legal advice, consult a licensed attorney in your jurisdiction.) Don't get me wrong, but easyDNS may be jumping hastily to conclusions. In many countries, soliciting business there makes you subject to its jurisdiction and laws, regardless of where your business is based. I don't know German law, but I hope that easyDNS consulted their own attorneys on the subject before publishing this post, or t…

easyDNS here. 1) We do not advertise in Germany. 2) Our client is not German.

Do you have other clients who are in Germany?

It appears that you do act as a registrar for .DE domains. At least, entering "ascascdasdcascascascasdcasdc.de" on the search on the front page at https://easydns.com/ offers to register it for me. It's purely a guess on my part, but I'd expect that most people who purchase .DE domains are in Germany, so if you've actually sold a few .DE domains you probably have some German customers.

That might not be enough to open you up to having to worry about German law...but it is enough that I would not dismiss that possibility out of hand.

PS: your site seems partly broken. I first tried to check for .DE on this page: https://easydns.com/domains/register/

Entering "ascascdasdcascascascasdcasdc.de" on the search there does nothing for me in Firefox. I had uBlock Origin on, so turned it off. Still nothing. Then I switched to Chrome, using a profile with no relevant extensions, and still nothing.

So instead I just went to the list below that lists all the TLDs you handle, and went through to find DE. That has a "Special Requirements" link, which doesn't do anything for me in either Firefox or Chrome.

PPS: in Firefox's console, it shows these messages for that page that isn't working right:

'Loading failed for the with source “https://matomo.int.easydns.net/piwik.js”." at register:1:1

'unreachable code after return statement' at signup.js:15:1

Re: EasyDNS threatened with criminal complaint if client data not disclosed

#67
post #55

Earlier quoted context omitted.

What this means is if you host a website for someone to sue you in a court of law the process instantly requires an international lawyer. They are not cheap. Pick your countries right and arguably you would be hard to sue. IANL but you should consult one when implementing this strategy.

Nope, that's not how it works. They can simply sue you in the jurisdiction in which you live, getting a court order for you to reveal the information. Details of where it is hosted doesn't matter. Unless you don't mind serving indefinite jail time for contempt of court.

> They can simply sue you in the jurisdiction in which you live, getting a court order for you to reveal the information.

> Unless you don't mind serving indefinite jail time for contempt of court.

Not how it works internationally, this looks more like a US-centric view of the world. I believe in most countries courts would not do that at all. If you want an example, look how nobody can sue Snowden in Russia.

Re: EasyDNS threatened with criminal complaint if client data not disclosed

#68

EasyDNS's Plain English Terms of Service make them seem like a really unprofessional company: >We are NOT a DDoS Mitigation Service. [...] If you come on this system knowingly bringing a DDoS on your heels we shut down service (we may also wildcard your DNS to localhost and set the TTL on your zone out to a year. You’ve been warned). or >Guilt-by-Association: not only do we terminate any domains or websites which vio…

People complain about the incomprehensible legalese in terms of service all the time. Here you are complaining about a lack of legalese. Shows you why people just stick with the unreadable nonsense.

Re: EasyDNS threatened with criminal complaint if client data not disclosed

#69
post #55

Earlier quoted context omitted.

What this means is if you host a website for someone to sue you in a court of law the process instantly requires an international lawyer. They are not cheap. Pick your countries right and arguably you would be hard to sue. IANL but you should consult one when implementing this strategy.

Nope, that's not how it works. They can simply sue you in the jurisdiction in which you live, getting a court order for you to reveal the information. Details of where it is hosted doesn't matter. Unless you don't mind serving indefinite jail time for contempt of court.

Well in this case they can't find out where he lives because the register won't give up his information.

So yes, it is how it works.

Re: EasyDNS threatened with criminal complaint if client data not disclosed

#70
post #66

Earlier quoted context omitted.

easyDNS here. 1) We do not advertise in Germany. 2) Our client is not German.

Do you have other clients who are in Germany? It appears that you do act as a registrar for .DE domains. At least, entering "ascascdasdcascascascasdcasdc.de" on the search on the front page at https://easydns.com/ offers to register it for me. It's purely a guess on my part, but I'd expect that most people who purchase .DE domains are in Germany, so if you've actually sold a few .DE domains you probably have some Ger…

In fact, to be able to offer .de domains as registrar, you have to join DENIC, and .de domains can only be owned by a legal German person, and always have to have an actual German person as representative.

To me this looks like German law definitely applies to them.

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