> You could also argue that an android has the same functionality as an iPhone, again why would someone need an iPhone Having used both I think it is a legitimate question. iPhone vs android is just arbitrary preference at this point. I think the same thing with Slack. Whether you use Slack, Teams, Hangouts Meet, or something else is becoming entirely a preference. For a company that is losing money this is not a goo…
On an individual basis, it's a legitimate question. On a bigger scale, the iPhone was/is a game changer.
Not "was/is", just "was". A customer that decides today doesn't care much about the iPhone legacy, but only if he/she can satisfy all their personal requirements with today's phones and ecosystems. And on that metric there's just as many people preferring iPhones as there are preferring Android devices, because none is clearly superior across the board, but each of them has different strengths and it is a question of personal preference which strengths someone values more.
Skype got investment from VCs in 2003, 16 years ago. is that "yore" enough for you? https://www.vcgate.com/Bessemer_Venture_Partners.asp
Skype wasn't a chat program. Skype was a P2P phone calling program over TCP/IP. I.e., a neat trick that might have killed traditional telecoms. Then Microsoft bought Skype and killed it instead.
Thank you for reminding me that Skype was a good product at one point.
People always forget about UI/UX and ecosystem. You could argue that we had cellphones for ages, why would someone need an iPhone? You could also argue that an android has the same functionality as an iPhone, again why would someone need an iPhone? The new "category" of software is about how people relate to software, not the software itself. IKEA created a new category of furniture, or it did not? I think Uber creat…
This exactly. You can tell a lot of the above commenters likely havent spent more than a few hours using Slack. Slack has completely changed the way I, and many of my colleagues, communicate with one another at work. (not saying its better or worse, just absolutely different).
Or perhaps they actually haven’t spent enough time not using Slack. I know as someone new to the industry, in all my 4 years I haven’t known a time when I wasn’t able to just ping someone on Slack. It’s natural and obvious to me.
That sounds like a cop-out answer from the CEO to be honest. Slack isn't a confusing novelty the market has never seen; foundations of Slack have existed for quite some time (eg. using AIM with chatbots 15 years ago as a kid). It's not the market's fault Slack's revenue/sales expectations don't match their goals. That's entirely on Slack to either do a better job or be more realistic with their 'ceiling'.
In fact, Slack's success was precisely because it was a very well understood type of product (group chat). Everyone shrugged and said "Yeah I need that" and it looked/felt better than Hipchat.
I switched to it from a private IRC setup. It was the same but with modern addons like integrations
Definitely not a new category, I very near share a date of birth with IRC. Even before that you had BBSs
Thing is, Slack makes it far too easy for orgs to use it for free. I work at a megacorp, and we use Slack without paying a single penny. We have a Slack account setup per project, which typically have 5-50 members. We don't care too much about search or history, we just want a simple chat and audio call solution that isn't horrible to use. Slack fits that bill. To be clear, this doesn't sit well with me; we should be…
I feel like that is an outlier. For most companies the benefits of having all the data logged is worth the cost.
Unless a deal is done at the corporate level to get access for all users, at large orgs, it's not just the cost - it's the internal purchasing process. In short, if I was to buy software or pay for a SaaS, it's very, very difficult to do so. I have to raise requests in our service desk, and constantly battle with them for months (yes, months) to reopen the tickets they invariably close without comment, and spend time chasing random VPs to approve something they have no idea about. In short, I'd rather chop a leg off than waste so many frustrating hours on it.
Slack is essentially an IRC. IRC is pretty much dead nowadays, Slack is just the same concept but with a cloud integration and a modern client. It is neither new nor a particularly good implementation, discord is faster and better as a communication tool and possibly more clones are coming. The only lucky thing for Slack is that it was in the right time in the right place and introduced 30 year old concept to the corporate folks - but this advantage can go away anytime.
On an individual basis, it's a legitimate question. On a bigger scale, the iPhone was/is a game changer.
Not "was/is", just "was". A customer that decides today doesn't care much about the iPhone legacy, but only if he/she can satisfy all their personal requirements with today's phones and ecosystems. And on that metric there's just as many people preferring iPhones as there are preferring Android devices, because none is clearly superior across the board, but each of them has different strengths and it is a question of…
Well, not exactly. Android has mich higher market share than iOS. There's not just as many preferring iPhones, not even close, though it may feel that way in certain geographies.