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Banned from Google Ads for Using Apple Card

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191–200 of 227 posts

Re: Banned from Google Ads for Using Apple Card

#191
post #15

Earlier quoted context omitted.

And why do you think this isn't intentional? Spending money on people solving company's screwups costs a lot of money. For the company the size of Google or Facebook one client (or hundred) like this are peanuts, drop in the bucket. The cost of losing them is minimal over the costs of paying a support person to deal with problems. Big client won't get banned - and if they do, they have also a non-public phone number…

> ...with ISPs it is almost impossible to find a contact to an actual person... What ISP are you talking about? I've never had trouble getting a real person with Verizon, CenturyLink, or ATT. You might have to wait on hold for a few dozen minutes, but that's a separate issue.

Maybe, shock horror, they don't live in America?

Re: Banned from Google Ads for Using Apple Card

#192
post #186

Earlier quoted context omitted.

“Google is in an oligopolistic position (along with Facebook)” The real issue is that too many people are depending on advertising to support their business plan instead of the tried and true - making a product that people are willing to give you money for.

I’m not sure if this is an attempt to troll the thread or your legitimate point of view. If the latter, ads play a major role in the success of man (most?) great products you are currently using because without exposure most people wouldn’t know of their existence. Sadly, that power clustered towards Google with no oversight whatsoever. Google will continue to be opaque unless they have oversight/regulations. Somethi…

I don’t have any moral issue with using advertising to get your product in front of people. There are many different ways to market besides depending on Google ads.

I have a problem with a business plan that bases your entire revenue stream on Google ads.

Re: Banned from Google Ads for Using Apple Card

#193
Can Google even really know if a presented card number is a "virtual" credit card or not? Could this be a case of a generated virtual card number matching a card number that was previously used with an account that was shut down for fraud and that's why Google immediately banned this unrelated account?

Re: Banned from Google Ads for Using Apple Card

#194

Earlier quoted context omitted.

What damages can you prove? Google presumably hasn't signed a long-term contract with you to provide any services or continue a business relationship. Is "We don't want to do business with you any more because our algorithm isn't smart enough to differentiate what you're doing for fraud" actionable?

> What damages can you prove? Well, that really depends on the case and jurisdiction, I can't answer that for you. Really, the key part is to force Google to actually provide reasoning for their actions, as they eventually did in the case I edited in links for.

Going to court twice to get Google to pay $0 in damages and not reinstate your account doesn't sound like "the easiest thing" to me. It's at best a Pyrrhic victory.

I get the desire to impose costs on Google for their bad actions, but this doesn't seem like a very productive plan.

Re: Banned from Google Ads for Using Apple Card

#195

Earlier quoted context omitted.

In the example thread above, people are reacting by complaining about the problem. If they reacted by switching email providers, they wouldn’t be in that thread. I highly doubt Gmail’s active user count is affected by any more than a minuscule amount as a result.

to me, your explanation doesn't really explain how an active development team can ignore that issue. If it were just a handful of users talking about an esoteric corner case I could maybe understand.

Those users aren't paying customers.

Besides, it does appear to be a corner case. It has ~200 upvotes. Gmail has 1.5 billion users.

That's 1 in 7,500,000.

If every single one of them quits using Gmail, and they tell all of their friends, and all of their friends quit using Gmail, Google will still be able to tell their paying customers that those ads reach 1.5 billion users.

Re: Banned from Google Ads for Using Apple Card

#196
post #2

Google's classic canned response of "We've confirmed we're right, we will not tell you why and this is the last reply you'll receive" is one of the most infuriating things I can imagine. I make my income primarily through AdSense and live in fear of that email one day. In this scenario it seems pretty obvious that their automated fraud AI messed up, but the customer service person is probably also automated. They hav…

I make my income primarily through AdSense and live in fear of that email one day.

Me too.

My favorite so far is Google threatening to take away my primary source of income because my site has content related to pirated software.

Google is correct! My site is a dictionary, and it has the temerity to define the term “warez”.

Re: Banned from Google Ads for Using Apple Card

#197

Earlier quoted context omitted.

I’ve never once had a problem reaching a live human that could solve my problem on the business side working with AWS. As a consumer I’ve never had any issues with Amazon retail.

It's pretty difficult to reach a human if you don't pay a ridiculous extra amount each month for support--and even then, they're rarely able to assist with actual bugs. They just assume everything that's wrong is your mistake, and when they finally come to the conclusion that it's a bug on their end, they give up.

If you call $100 a month minimum or a percentage of your service plan (https://aws.amazon.com/premiumsupport/pricing/) “ridiculous”. You can immediately reach a live person via chat or phone.

I use the live business support plan all of the time as an “easy button”. Some of the issues they have helped us out with in the past.

- a cross account CodePipeline using CodeBuild and CloudFormation (you cant do it through the UI)

- configuration issues with lambda, API Gateway, and binary transfers.

- Python/Boto3/DynamoDB and DAX coding issues

- various weird CloudFormation issues.

- Parameter Store/CloudFormation throttling issues (ie use DependsOn to force CF to create Parameter Store resources serially)

Re: Banned from Google Ads for Using Apple Card

#198
Can there not be a law that states that Google can't just say "Your account is suspended, and the decision is final, and we won't tell you why." This sounds like the type of monopolistic action that we need to break by petitioning our politicians.

Google, Facebook, etc need to be regulated.

Re: Banned from Google Ads for Using Apple Card

#199

Earlier quoted context omitted.

> What damages can you prove? Well, that really depends on the case and jurisdiction, I can't answer that for you. Really, the key part is to force Google to actually provide reasoning for their actions, as they eventually did in the case I edited in links for.

Going to court twice to get Google to pay $0 in damages and not reinstate your account doesn't sound like "the easiest thing" to me. It's at best a Pyrrhic victory. I get the desire to impose costs on Google for their bad actions, but this doesn't seem like a very productive plan.

Well yes, giving up is almost always the easiest option in any situation. I mean easier than attempting to navigate Google support channels or having the right internal connections.

Re: Banned from Google Ads for Using Apple Card

#200

> If you're planning on using the Apple Card for anything important, think again. That was the final line in the article, but from reading the rest of the article, it seems like the overarching problem was not the Apple Card, or the idea of virtual CC numbers... but more that time and time again, Google will shut down your [YouTube|Gmail|Ads|Cloud|anything] account with little or no notice, and arbitrary, non-contest…

Companies producing Android apps have no choice.

F-Droid is one alternative to the Play Store.
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