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MacBook Pro Keyboard Drives Me Crazy

ryanbigg.com

331–340 of 586 posts

Re: MacBook Pro Keyboard Drives Me Crazy

#331

Earlier quoted context omitted.

> having to wait 3 days for a repair He's lucky he has an Apple Store to go to. I had to turn in my 2017 MBP to a "Authorized Service Provider" who in turn had to send it in to Apple. I was without my machine for 10 days (luckily I still had my old, working 2012 MBPr I could just imagine my machine onto and keep working)

> just imagine my machine onto and keep working I assume you installed an image of your 2017 machine onto the 2012 machine... but the idea of imagining onto a machine is a nice one.

You could just imagine a working keyboard.

Re: MacBook Pro Keyboard Drives Me Crazy

#332

I'm glad that others are voicing the same issues I'm experiencing. Sometimes I wonder if I'm taking crazy pills. My solution has been to place an Apple bluetooth keyboard -on top- of my 15" MBP keyboard and that seems to work pretty well, but wow, it shouldn't have come to this...

This has been a hugely reported upon issue, so much so that Apple has a whole extended warranty and keyboard replacement program in place. https://www.google.com/search?q=site%3Anews.ycombinator.com+... Surprised that anyone has missed this, as it has been front-paged on HN dozens if not hundreds of time. https://support.apple.com/en-ca/keyboard-service-program-for...

And yet even in this story, there are multiple comments a la "Yawn. I can't believe this is an issue. Apple shouldn't be paying attention to niche complainers."

Re: MacBook Pro Keyboard Drives Me Crazy

#333

The worst part is that I can tell this keyboard is actually having a detrimental effect on my typing abilities. Since being on these keyboards for years now, I've noticed that my typing speed has slowed, as I spend a significant amount of cognitive energy preparing to fix mistakes. The faster you type, the more annoying it is to go farther back to fix something. I'm not sure how to quantify the focus it steals from t…

> having to wait 3 days for a repair He's lucky he has an Apple Store to go to. I had to turn in my 2017 MBP to a "Authorized Service Provider" who in turn had to send it in to Apple. I was without my machine for 10 days (luckily I still had my old, working 2012 MBPr I could just imagine my machine onto and keep working)

Actually we do have an App Store in our city. But it took also 2 weeks to repair it. The staff at Genius Bar said they didn't have enough capacity.

Re: MacBook Pro Keyboard Drives Me Crazy

#334
post #78

Earlier quoted context omitted.

Also, just to throw another opinion into this dumpster fire: I had to get a new laptop, knew I was getting a 2019 MBP, and was terrified the keyboard experience would be horrendous due to the coverage I see on the topic here. And it isn't at all. It feels different than my 2015 model, but... definitely not worse. I may even be just slightly better because it's noticeably quieter. Just one perspective, but yeah. The k…

I agree, the keyboard is fine, until it stops working properly. Apparently, the problems described in the article are not rare occurrences. That, and also the keys which start to fade out (see some other comments). I have both problems on my 2018 MBP. I think the keyboard rage comes from the fact that they changed a perfectly fine keyboard with a bogus one, just to have a slightly slimmer laptop (along with many othe…

Indeed. I switched to a 2017 MBP and thought the keyboard was honestly fine, until after a while the keys gradually started chattering and eventually just outright not working.

Re: MacBook Pro Keyboard Drives Me Crazy

#335
Recently my b key started to exhibit the same symptoms on my 2016 model. I avoided having to use the keyboard at all costs because it's a serious impedance to my productivity and it still happened to me.

What's most infuriating is the realization that I bought a $3000 laptop with a keyboard that will break sooner or later and there's nothing you can do about it except sell it at a substantial loss. Even if I go through all the trouble of having it fixed under the extended waranty program I'm still without a laptop for at least a week and I know it will happen again because the design is fundamentally flawed.

Re: MacBook Pro Keyboard Drives Me Crazy

#337

Earlier quoted context omitted.

Speak for yourself. (Typed on an IBM Model-M keyboard)

Not quite on that level (Cherry mx), but I have to concur. If you're not always on the go a proper keyboard is worth the investment.

Yup, it baffles me how many people who earn their money writing code seem to either be content with crappy laptop keyboards or shy away from investing a few hours’ salary in a decent keyboard that they’ll be using for tens of thousands of hours.

Re: MacBook Pro Keyboard Drives Me Crazy

#338

Apple is replacing these keyboards for free... https://support.apple.com/en-ca/keyboard-service-program-for... I get that it is hugely inconvenient to go without your laptop for any amount of time - I depend on mine for work at a 2 person startup, so really I do get it! But if you are this fed up with it, then I'd say go for it. I finally bit the bullet and found a local certified apple repair place (NOT THE APPLE ST…

Only for 4 years after the purchase. So your laptop has a life expectancy of not much more than 4 years, which is not much considering how high-priced the laptop is. My 2015 MB Pro is still going strong after 4 years. Also, not everyone is as lucky as you with the keyboard repair, sometimes people have to give away their laptop for more than a week, which is also quite unacceptable for a manufacture defect.

Re: MacBook Pro Keyboard Drives Me Crazy

#339
The Touch Bar really annoys me too. Not that having some sort of status display is bad, but replacing actual useful keys with ones that give you no haptic feedback on key presses, is really terrible design. When I shop computers for colleagues I usually buy 2015 Macbooks to save them from the terrible experience that it is to use a newer one.
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