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Show HN: I made a CRM system to make sales fun

wobaka.com

171–180 of 210 posts

Re: Show HN: I made a CRM system to make sales fun

#171
post #170
post #63

Earlier quoted context omitted.

Hey! Thanks for your feedback! I just want to mention that Wobaka is $49 for all of your team, not per user. So if you're more than 3 users it's not more expensive :).

Despite the advice to add enterprise pricing — advice which I’ve given in the past too — I think you’ve done exactly the right thing with your pricing. Pricing is a form a bike shedding. You can spend an infinite amount of time worrying about it, and there is no one right answer. But one thing that a fixed price of $49/mo regardless of team size will do for you is put a hard cap on how much you will work on closing a…

Thank you for taking the time to share this :)!

Re: Show HN: I made a CRM system to make sales fun

#172
post #140

The title of the Show HN grabbed me and the design on your homepage had me leaning in. I think it's hard to differentiate on design fully as a basic CRM. One idea you could look into as both a feature set and a focus of your marketing is leaning into the idea that you're the ideal first CRM and you make migrating to Salesforce dead simple. You can snag ppl like our company who have been told you'll eventually need to…

Thank you! That's interesting. I'll always help you export your data whenever you want manually until I've built a good export tool :).

i love love businesses that start with services before automating with technology. Fully support this approach - def don't build until you need to and have requirements from your experience / your customers. I also really encourage you to think through the messaging that i described (your best 1st CRM with zero pain migration to Salesforce)!

Re: Show HN: I made a CRM system to make sales fun

#173

No API information. This is what I look for first when evaluating CRM software, which gives me an idea of the underlying schema and how to extend or integrate the software. Most smaller CRM's do not support multiple price books, for example, that can be critical to businesses that have price differences between sales channels and regions. A typical use case, customer story, for your solution would be helpful. Cheers

Agreed! Having APIs helps me integrate better into our current work flows. Also, I'd love to see some analytics / visualization features (or integrations into Looker/Tableau)!

I'll be making some basic analytics features this autumn. Pipeline overview over time, per-user metrics, maybe extrapolated deals etc, nothing super fancy :).

Re: Show HN: I made a CRM system to make sales fun

#174
post #42

A while ago I used Hubspot CRM for a bit. I think it's slow and quirky, and to me it's a big red flag how hard they make it to get the data out (or, well, 2 years ago at least). But Hubspot gets one thing right that I never understood other CRMs can't do. If Hubspot sees an email from name@company.com, they automatically make a new contact for that name, and a new organization for that company (derived from the @comp…

The few bits of automation hubspot do have, you end up fighting to behave well. It’s so hard to organise data in hubspot that you’ll end up negating any benefits from the automation. In my experience, it all becomes messy quickly. I’d probably rank it as the worst bit of software I’ve ever used. The apis are inconsistent and incomplete. You can have multiple email addresses for a contact, but you can never extract th…

Disclosure: I am one of the HubSpot founders.

Sorry for the poor experience you've had with the HubSpot CRM. We are working hard to make things better -- especially the APIs and how we present information in the Contact view.

Thanks for the candid feedback.

Re: Show HN: I made a CRM system to make sales fun

#175
post #86

Congratulations on your product launch! I am not your potential customer but as a fellow software developer I would like to know the technology/programming languages driving your product if you don't mind.

Thank you! It's Clojure + ClojureScript, using a view library called Rum :).

awesome

Re: Show HN: I made a CRM system to make sales fun

#176

A while ago I used Hubspot CRM for a bit. I think it's slow and quirky, and to me it's a big red flag how hard they make it to get the data out (or, well, 2 years ago at least). But Hubspot gets one thing right that I never understood other CRMs can't do. If Hubspot sees an email from name@company.com, they automatically make a new contact for that name, and a new organization for that company (derived from the @comp…

Have you tried Freshsales? It's loaded with automation but still has a DIY feel no akin to other enterprise crms

Disclosure: I work there and would love feedback.

Re: Show HN: I made a CRM system to make sales fun

#177
post #148

Earlier quoted context omitted.

Yeah because you know, NOW really is the best time to prepare themselves for being the next Salesforce or Office 365. Don't you think it's a just little premature for that scale of thinking? I mean, they just got the thing posted on HN.

It’s not that - it’s that as a 6-person team who is a target customer, I don’t want to get a bunch of my data locked in to a system that’s not priced to sustain the company.

I mean Basecamp is $99/mo. And it has a bunch more features. I don't know about you but I'd say they run a sustainable business.

CRMs are usually ridiculously overpriced.

Re: Show HN: I made a CRM system to make sales fun

#178
post #49

As someone who evaluates CRMs pretty much for a living I'm sad to report there's nothing new here. Great UI - Kudos. But, this is way more expensive than Pipedrive whose UI is arguably as user friendly. I think you've got potential here... but you're priced same as close.io with far fewer features and a similar UI.

Really curious on your thoughts regarding RightNow Technologies/Oracle Service Cloud.

I used to use it as a customer and was a consultant for it until a lot of the work in that area started drying up.

Seemed to be the CRM of choice in 2010; nowadays, Salesforce, ServiceNow, and Zendesk seem to be the frontrunners in that space.

Re: Show HN: I made a CRM system to make sales fun

#179
post #170
post #63

Earlier quoted context omitted.

Hey! Thanks for your feedback! I just want to mention that Wobaka is $49 for all of your team, not per user. So if you're more than 3 users it's not more expensive :).

Despite the advice to add enterprise pricing — advice which I’ve given in the past too — I think you’ve done exactly the right thing with your pricing. Pricing is a form a bike shedding. You can spend an infinite amount of time worrying about it, and there is no one right answer. But one thing that a fixed price of $49/mo regardless of team size will do for you is put a hard cap on how much you will work on closing a…

Agreed, I do this as well.

Also, Basecamp: https://m.signalvnoise.com/why-we-never-sold-basecamp-by-the...

Re: Show HN: I made a CRM system to make sales fun

#180
This looks nice, but when you say "you'll enjoy using" it sounds like the "you" is a salesperson. As an enterprise software PM who works with a lot of CRMs from a partnership/integration perspective, I can tell you that whether or not salespeople like it doesn't matter.

CRMs are tools for sales managers (and folks further up in the hierarchy) to know what's going on in their org. An incidental benefit is that reps have useful views of what's going on with their prospects, but ease of use for them is just not a concern of the buyer (hence the wild success of Salesforce, which just sucks to use).

In some categories of enterprise software, ease of use is a benefit. I was at Box in the early days when one of the big value props is that people would actually use it, because at the time they were using unsanctioned tools like Dropbox. The issue there was that managers didn't have an easy well of telling when people were using those tools, so the idea that good UX would entice users to stick with company-approved software was a good selling point.

With CRMs, that's not the case. As a rep, you're judged on your performance, and the way people see your performance is via the information you put in your CRM. If you're tracking a bunch of leads outside of your CRM, your manager will know (because you have to keep them in the loop on your deals). Thus, there's no reason for sales management to be concerned about ease of use - their CRM is going to get used because the alternative is that the reps are going to get fired.

My impression based on your marketing pages and this post is that you didn't really take the time to understand the CRM market and buyers before you built this. Your $49/month for a whole team pricing structure makes no sense - companies are absolutely willing to pay more (and are very willing to pay per user). Having a price point that low is more likely to scare off serious buyers than entice them. The fact that all of your messaging is directed at a rep is a huge problem. You need to focus on things that matter to your buyers (reporting, lead routing, pipeline management, etc.). "Wobaka is the CRM system that will make you smile" is a bad tagline - the folks buying this don't care if the people using it smile. They care about money. If your product doesn't make money (by improving time to close and/or likelihood of close), then they're not buying it whether people smile or not.

The good news is you've solicited this feedback early, and the fact that you have a well-designed UI definitely isn't a bad thing. If I were you, though, I would stop development and spend most of your time getting this in front of people in sales management to see what their feedback is. Find out what problems they have with their existing CRMs and try to solve those.

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