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Launch HN: Dex (YC S19) – personal CRM that reminds you to keep in touch

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141–147 of 147 posts

Re: Launch HN: Dex (YC S19) – personal CRM that reminds you to keep in touch

#141
Interesting product! I recently used a mind-mapping tool to make a web of everyone (EVERYONE) I've ever known. I started with my family, all of my jobs and all of my schools, added everyone from those places and methodically looked at each person in the list adding people I met through them. Later I added trips like vacations, conferences etc and added everyone I met there. I was a nice nostalgic trip but I was amazed how many people I genuinely liked but haven't talked to in years. The thought crossed my mind to somehow track 'last contact' dates and have something popup to remind me to get in touch with people but it seemed too daunting a task to keep it up to date. I'll take a look a Dex for this now.

Re: Launch HN: Dex (YC S19) – personal CRM that reminds you to keep in touch

#142
post #134

Earlier quoted context omitted.

Can you expand on these issues?

No. But if you’re a startup you are probably okay. If you are a Fortune 500, probably not. May I recommend reaching out to their sales team to find their customers or better recent customers and why they left

Why would you use Monica at a start-up or Fortune 500 company? I had assumed that Monica was purely for personal use. It never occurred to me that a start-up, much less a Fortune 500 company, would use Monica for anything.

Re: Launch HN: Dex (YC S19) – personal CRM that reminds you to keep in touch

#143
post #139
post #138

Earlier quoted context omitted.

How exactly? The above data shows someone clicked in a cell, and edited a calendar date. There's no personal data present there at all. Even beyond that, site owners have a very colorable legitimate interest claim to look at site interactions in order to improve the UI.

It does log all private data when logged in/using. Here is what is sent to fullstory when typing into an input. Below are the current filters in place for the fullstory config. 19: {When: 1800813, Kind: 18, Args: [1621, "Th"]} 22: {When: 1800932, Kind: 18, Args: [1621, "Tho"]} 24: {When: 1800976, Kind: 18, Args: [1621, "Thom"]} 27: {Kind: 4, When: 1801043, Args: [1667, "class", "feed- notice"]} 28: {When: 1801052, Ki…

So your complaint is ... they collect the data you typed into the application? Fullstory almost certainly has a DPA with dex specifying Fullstory can't use the data for anything but servicing Dex.

Re: Launch HN: Dex (YC S19) – personal CRM that reminds you to keep in touch

#144
post #37

Earlier quoted context omitted.

I have literally no idea why I'm getting downvoted for pointing out something with the same name. I just figured it added value to the "dex" convo. I realize it isn't going to confuse people as it is vastly different. It is still relevant as it has the same name, even if you downvote me.

It is probably because you seem to be unaware of rolodexes, which is what everyone used to manage contacts before computers, and the source for all the "dex" naming trends: https://en.wikipedia.org/wiki/Rolodex

I was born in the early 80s, can confirm, am aware of a Rolodex :)

Re: Launch HN: Dex (YC S19) – personal CRM that reminds you to keep in touch

#145
Looks like you are heavily utilizing Segment to funnel lots of private user data to unknown third party providers as also use CloudSponge -- which also basicall sucks up to all of my contacts and nobody knows what with it. That's too much third party data access without proper justification.

BTW, Kevin, in your graphics you have a Russian name as an example. Are you Russian and just pretending to be westerner or you just like Russian names?

Re: Launch HN: Dex (YC S19) – personal CRM that reminds you to keep in touch

#146

Earlier quoted context omitted.

How would any website or application these days work _without_ full-blown analytics tracking the hell out of every user?

By using a business model that doesn't require raiding the customer's personal information.

Hmm, FullStory would be hard to use for evil. It's used to creators can track down issues and bugs and provide better customer support, not to do anything malicious.

You can still argue you don't want your data sent to them, and that's very fair, but the only way this helps their business model is if their business model is "provide really good, tailored customer support."

Re: Launch HN: Dex (YC S19) – personal CRM that reminds you to keep in touch

#147

I've tried Monica, and am optimistic about the future of personal CRMs, but nobody has taken advantage of the most obvious data source for determining frequency of communication: Why are there no apps that will read my SMS / call history and remind me to follow up with people I haven't interacted with? Monica only allows contact import, there's no direct syncing and no automatic updates when you call / text / email s…

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