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Launch HN: Dex (YC S19) – personal CRM that reminds you to keep in touch

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131–140 of 147 posts

Re: Launch HN: Dex (YC S19) – personal CRM that reminds you to keep in touch

#131
post #78
post #72

I was very excited to try this. Particularly as a hypersocial super-connector, I've dreamed about my ideal personal CRM. What I want is: * The ability to do something like a spaced repetition with my contacts. If it proposes I connect with someone, and I'm like "great", they stay high priority. Or I can snooze that contact for a little while or a long while. (There might be an orthogonal feature to track who is impor…

Appreciate this feedback -- I recognize Dex is underwhelming for you and we''re working to fix that. We actually do have an experimental feature for Facebook import (it does take a few steps), but I don't think we come close to the automation you're looking for unfortunately (we're trying to get closer!) I think the end goal of a product we're looking to build might not be too far off from what you're looking for, an…

Reading your responses up on the thread, where people are also like: "Free my WhatsApp contacts" and your only response is: "Would you give me your username and password?", you're thinking about this in too basic a way.

Legal and safe ways to help users export their own data from other platforms could be the innovation of your entire company.

I might not give you username and password, but if you gave me an Electron app to run (with source code I could verify, executables for the newbies) that would read, using machine vision, certain websites, WhatsApp desktop app, etc. you could get a lot more data without breaking the TOS. Since it is I the user who is initiating the data transfer.

Re: Launch HN: Dex (YC S19) – personal CRM that reminds you to keep in touch

#132
post #108

Earlier quoted context omitted.

I would really like for the version of the product to move towards something like this -- a big struggle with relationship management now is some degree of fragmentation. Some of the integrations you mention (FB/WhatsApp/Messenger/LI) are hard to do since these companies don't expose API access (and we'd have to ask for user credentials, which aren't always straightforward!). I'm very curious -- would you be open to…

When I looked at the docs it seemed a lot of the features used to be there but have now been removed, but I didn't spend much time on it. Would I send my creds, I guess if it did what I need I'd click one of those give access buttons. I hope you don't mean give user / pwd.

Yeah it would likely be user password for services that don’t give API access. Access button means API.

Re: Launch HN: Dex (YC S19) – personal CRM that reminds you to keep in touch

#133
post #94

It seems you have fullstory.com tracking all input & mouse events. Can you confirm? Every few seconds, a large payload goes to fullstory with all details: 47: {When: 397746, Kind: 2, Args: [8881, -1, [[4405, 2], "cell day blank"]]} 63: {When: 397746, Kind: 2, Args: [8881, -1, [[4405, 2], "cell day", [93, 2], "15", 96]]} 71: {When: 397746, Kind: 2, Args: [8881, -1, [[4405, 2], "cell day", [93, 2], "23", 96]]} 72: {Whe…

How would any website or application these days work _without_ full-blown analytics tracking the hell out of every user?

My company doesn't. However, we've had a hell of a time finding a marketing firm that will work with us since we don't use Google Analytics. Seriously, we tell them over and over that we can't use Google Analytics (due to our site terms), and they are so confused and keep asking to be given access to it.

Anyone know and marketing firms that are privacy aware/friendly?

Re: Launch HN: Dex (YC S19) – personal CRM that reminds you to keep in touch

#134
post #105

Earlier quoted context omitted.

We stopped using them at our workplacedue to compliance. they have a lot of issues and not interested in fixing them

Can you expand on these issues?

No. But if you’re a startup you are probably okay. If you are a Fortune 500, probably not. May I recommend reaching out to their sales team to find their customers or better recent customers and why they left

Re: Launch HN: Dex (YC S19) – personal CRM that reminds you to keep in touch

#135

Earlier quoted context omitted.

How would any website or application these days work _without_ full-blown analytics tracking the hell out of every user?

My company doesn't. However, we've had a hell of a time finding a marketing firm that will work with us since we don't use Google Analytics. Seriously, we tell them over and over that we can't use Google Analytics (due to our site terms), and they are so confused and keep asking to be given access to it. Anyone know and marketing firms that are privacy aware/friendly?

There are plenty of firms that don't do paid ads or any sort of data-based retargeting of users (think content firms), but the problem likely is that without some sort of analytics, it will be really hard for them to gauge the impact of their work.

For example, a content firm wouldn't need user data to write a blogpost for your company, but they would need some sort of event tracking to measure how many signups came from users who discovered your company via the blogpost.

Figuring out a way to setup attribution and basic event tracking without being invasive or sharing user data with third parties would probably make it easier to find a firm.

Re: Launch HN: Dex (YC S19) – personal CRM that reminds you to keep in touch

#138
post #127

Earlier quoted context omitted.

I'm getting the same. I checked after leaving my previous comments in this thread. For example, began entering a manual contact and the name for that contact was sent to FullStory (that's as far as I looked.) The privacy statement for FullStory appears much different than that of Dex. https://www.fullstory.com/legal/privacy/ https://getdex.com/privacypolicy That's enough for me. I understand I'm already sending my da…

I don't think I need to mention that this is a massive violation of the GDPR.

How exactly?

The above data shows someone clicked in a cell, and edited a calendar date. There's no personal data present there at all.

Even beyond that, site owners have a very colorable legitimate interest claim to look at site interactions in order to improve the UI.

Re: Launch HN: Dex (YC S19) – personal CRM that reminds you to keep in touch

#139
post #138

Earlier quoted context omitted.

I don't think I need to mention that this is a massive violation of the GDPR.

How exactly? The above data shows someone clicked in a cell, and edited a calendar date. There's no personal data present there at all. Even beyond that, site owners have a very colorable legitimate interest claim to look at site interactions in order to improve the UI.

It does log all private data when logged in/using.

Here is what is sent to fullstory when typing into an input. Below are the current filters in place for the fullstory config.

  19: {When: 1800813, Kind: 18, Args: [1621, "Th"]}
  22: {When: 1800932, Kind: 18, Args: [1621, "Tho"]}
  24: {When: 1800976, Kind: 18, Args: [1621, "Thom"]}
  27: {Kind: 4, When: 1801043, Args: [1667, "class", "feed- notice"]}
  28: {When: 1801052, Kind: 18, Args: [1621, "Thoma"]}
  31: {When: 1801157, Kind: 18, Args: [1621, "Thomas"]}
  
  {
   "Consented":false,
   "CookieDomain":"getdex.com",
   "AjaxWatcherEnabled":false,
   "ConsoleWatcherEnabled":true,
   "GetCurrentSessionEnabled":true,
   "ResourceUploadingEnabled":false,
   "WhitelistElementsEnabled":false,
   "ElementBlocks":[
     {
       "Selector":"input[type=password]",
       "Consent":false,
       "Type":0
     },
     {
       "Selector":"input[type=hidden]",
       "Consent":false,
       "Type":0
     },
     {
       "Selector":"[autocomplete^=cc-]",
       "Consent":false,
       "Type":0
     }
   ]
 }

Re: Launch HN: Dex (YC S19) – personal CRM that reminds you to keep in touch

#140

Interesting because I did contract work for a very similar app about a year ago. https://apps.apple.com/us/app/sunny-organize-your-contacts/i...

What happened to the company/app since?

I don't think they got much traction.
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