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Launch HN: Dex (YC S19) – personal CRM that reminds you to keep in touch

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Re: Launch HN: Dex (YC S19) – personal CRM that reminds you to keep in touch

#91

Post by ksun »

scrollaway wrote: post #79
ksun wrote: post #76

Earlier quoted context omitted.

Re: demo / screenshots, I totally get this. Honestly the landing page hasn't been a huge concern, but I'll take your feedback that you actually want to see the feedback first; we'll make changes. The Chrome Extension unfortunately doesn't do a deeper integration -- we're looking into how to make this happen! You're absolutely right that a personal CRM needs to be a single source of truth -- the hard part is getting d…

Do you consider messaging history as mentioned to be in scope? I'd love to be able to quickly refer to emails, convos etc. And the best CRMs do let you keep track of people based on conversations. I get you that getting the data in is difficult though. A lot of API work. This is one thing where if you were open source and had a plugin / provider API people could contribute. I certainly would.

Emails is definitely a straightforward thing to do. SMS is also pretty possible. For really interesting use0cases like Messenger, the difficulty becomes more of collecting and storing user permissions. I recently came tooling like https://github.com/Schmavery/facebook-chat-api

Re: Launch HN: Dex (YC S19) – personal CRM that reminds you to keep in touch

#92

Post by wtmt »

ksun wrote: post #20
lars_francke wrote: post #10

How do you plan to make money? Right now everything seems to be free. I'm asking because I hate to be surprised after investing time to curate a CRM.

There is a free tier now; we'll be building out the features of a premium tier ($7.99 / month) for other features. Since data is meant to be private and never shared, we're following a subscription model.

Quick thought: $7.99 looks like it should be the highest tier in a four tier scheme (free, a dollar or two, way less than $7.99, and $7.99) since you're talking about per month prices. Even then the price looks steep to me (currency conversion and other factors considered).

Re: Launch HN: Dex (YC S19) – personal CRM that reminds you to keep in touch

#94

Post by sbr464 »

It seems you have fullstory.com tracking all input & mouse events. Can you confirm?

Every few seconds, a large payload goes to fullstory with all details:

  47: {When: 397746, Kind: 2, Args: [8881, -1, [[4405, 2], "cell day blank"]]}
  63: {When: 397746, Kind: 2, Args: [8881, -1, [[4405, 2], "cell day", [93, 2], "15", 96]]}
  71: {When: 397746, Kind: 2, Args: [8881, -1, [[4405, 2], "cell day", [93, 2], "23", 96]]}
  72: {When: 397746, Kind: 2, Args: [8881, -1, [[4405, 2], "cell day weekend sat", [93, 2], "24", 96]]}
  73: {When: 397746, Kind: 2, Args: [8881, -1, [[4405, 2], "cell day weekend sun", [93, 2], "25", 96]]}
  74: {When: 397746, Kind: 2, Args: [8881, -1, [[4405, 2], "cell day", [93, 2], 5593, 96]]}
  90: {When: 397746, Kind: 2, Args: [9087, -1, [94, "Last note6m ago on 8/14/2019"]]}
  91: {Kind: 4, When: 397746, Args: [8984, "class", "cell month selected"]}
  92: {Kind: 4, When: 397746, Args: [8986, "class", "cell month"]}
  94: {Kind: 6, When: 397746, Args: [8294, " in 14d"]}
  95: {Kind: 6, When: 397746, Args: [8876, "Aug 2019"]}

Re: Launch HN: Dex (YC S19) – personal CRM that reminds you to keep in touch

#95

Post by mr_puzzled »

It looks like Dex is fairly early stage and has a single founder(?). Many people including myself see this as a fairly rare occurence though YC insists otherwise (and YC is likely correct). I wanted to ask you a few questions about your company and journey leading up to to YC.

* When did you start the company and how many founders are there?

* What was your traction (MAU or anything else) prior to being accepted into YC?

* How do you plan to grow the userbase? Content marketing, ads, partnering with other companies?

* How do you plan to make money?

* How big is the market size?

* Are there any adjacent markets that you could see yourself expanding into?

Good luck!

Re: Launch HN: Dex (YC S19) – personal CRM that reminds you to keep in touch

#96

Post by ksun »

AlphaWeaver wrote: post #89
bprasanna wrote: post #87

Why the extension is targeted for Chrome only! What is so difficult about porting it to Firefox? When you come up with a product for mass user consumption, please don't assume everybody use Chrome by default. When a product is targeted for Windows only, that means the product doesn't make sense to run in Linux. But, if the product is applicable to Linux, and the person or company who developed didn't consider porting…

This, so much this. Chrome and Firefox both use the WebExtensions standard. There's no reason not to write one extension for both. There are a few incompatibilities here and there but I wrote a FF extension (with around 1K MAUs) that I ported and added Chrome support in less than 2 hours.

This is a great point -- will look into this. I have to admit I haven't looked into this but agree it's a good idea + probably a quick thing to do!

Re: Launch HN: Dex (YC S19) – personal CRM that reminds you to keep in touch

#97

Post by ksun »

getpost wrote: post #77

I think a personal CRM should include knowledge of Dunbar's number.[0][1] Like, "You are spending too much time with C people. Is C person Andrew now a B? B people like Joe and Jane need more attention." "You could use another A relationship. The following B people might be good candidates based on your contact frequency." This is mostly tongue-in-cheek, but it is often true that people don't attend to relationships…

This is an interesting insight -- definitely aware of Dunbar's number but haven't thought about the best way to incorporate it into Dex. Appreciate the suggestions!

Re: Launch HN: Dex (YC S19) – personal CRM that reminds you to keep in touch

#98

Post by ksun »

mr_puzzled wrote: post #95

It looks like Dex is fairly early stage and has a single founder(?). Many people including myself see this as a fairly rare occurence though YC insists otherwise (and YC is likely correct). I wanted to ask you a few questions about your company and journey leading up to to YC. * When did you start the company and how many founders are there? * What was your traction (MAU or anything else) prior to being accepted into…

You're right on both counts. The company started approximately 9 months ago, focused on different ideas in the relationship management space; traction prior to YC was minimal.

The plan to grow the userbase is content marketing + advertising as we figure out unit economics. The plan to make money is to charge $7.99/month for the product. Market size estimates this early are tough to get right, but we believe anyone who uses LI (645 million users) can manage relationships better with Dex.

Re: Launch HN: Dex (YC S19) – personal CRM that reminds you to keep in touch

#99

Post by dantiberian »

From the privacy policy:

We also may collect limited information from the people with whom you interact by email when you use the Site and Services. This information may include the recipient’s name and email address, the number of times that the recipient opens your email, the recipient’s IP address and the computer platform that the recipient is using.

Is there a way to turn this off?

Re: Launch HN: Dex (YC S19) – personal CRM that reminds you to keep in touch

#100

Post by ArmandGrillet »

Great project. I don't see privacy being mentioned in your message nor on the website, that + the comment about the extension's permissions are a big no for me.

It's 2019, I would expect such info to be given when reaching to the HN audience. We know you need to make money, the website doesn't say how, the logical assumption is that we're giving data to pay you and personally I like to know how much I have to pay before trying a new service.

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