How is it that businesses get sold on these poor groupware solutions when they can:
a. self-host open-source Zulip (or Matrix/Riot, which is not that good compared to plain old The Lounge IRC) totally free
b. pay for hosted software that’s open-source so their information isn’t hostaged when they decide their solution is crap?
I see these kinds of poor choices made all the time. People usually don’t want to do the research or a salesman walks into the office and they get sold a contract.
It really bugs me because I think: these people are making hundreds of thousands of dollars for taking other smart people on a ride. Is making hundreds of thousands of dollars orthogonal to big picture thinking?
Is there a position where someone hires me to walk into their office and save them thousands of dollars on unnecessary SaaS contracts? I’d do that job with glee.