Live data from Hacker News

The Banana Trick and Other Acts of Self-Checkout Thievery (2018)

theatlantic.com

61–70 of 231 posts

Re: The Banana Trick and Other Acts of Self-Checkout Thievery (2018)

#61

I did once abuse the self-checkout myself, but I felt justified: The tag on the shelf said the crackers were buy-one-get-one-free. But when I rang them both up, it charged for both. Instead of calling an attendant, I just voided one of them but walked out with it. I'm basically a criminal mastermind.

You can’t void items without assistance at any checkout I’ve seen

Re: The Banana Trick and Other Acts of Self-Checkout Thievery (2018)

#62
post #17

I must be a rube, because I've never stolen from one of those things. When it makes a mistake I call the attendant to correct it. Mainly because I support the idea of automation and want it to work well. Maybe it's just the reliability engineer in me that wants to call out the bugs and have them fixed. Or maybe it's the former security engineer in me who got paid to find the flaws in these systems and my ethics deman…

The trader Joe’s on 4th and market in SF does this, seems to work pretty well! They have too much traffic to handle though—the line snaked through 3 aisles the last time I went on a weekday after work.

Re: The Banana Trick and Other Acts of Self-Checkout Thievery (2018)

#64

Earlier quoted context omitted.

I don't share the thinking behind that comedy bit at all. For me, self-service checkouts offer such added utility -- no tiresome social interaction with the cashier, no awkward moments when shopping in a country where you don't speak the language -- that it more than makes up for the burden of ringing up my purchases.

I'm glad you get personal utility from the new method, but the rant is coming from a place where people are forced to use self checkouts and would rather not - eg stores where they shut all but one staffed register, creating a huge line.

That's more of a problem.

In Europe the self-check outs are optional. They're also faster, because there isn't much of a queue and the people with carts all go to cashiers.

I don't feel oppressed when I use them because I appreciate the speed. If that advantage disappeared, I'd be less pleased.

Re: The Banana Trick and Other Acts of Self-Checkout Thievery (2018)

#65

>> “There is NO MORAL ISSUE with stealing from a store that forces you to use self checkout, period. THEY ARE CHARGING YOU TO WORK AT THEIR STORE.” I find the twisted reasoning in this comment shocking and I don't really know what to say. It is a kind of twisted reasoning that I've only seen in people who were high on strong narcotics and were carried away by waves of wishful thinking and delusions, or, again, extrem…

Obviously they’d rather the company hire more workers and charge them s little extra.

At least in some parts of the countryside it’s nice to see farmers’ stands with produce and a pay jar where people “self checkout”.

I ack that companies take advantage of people but that does not grant people a right to be dishonest themselves and become that which they bemoan. If you think they’re ripping you off, go to the the market that offers full service.

Re: The Banana Trick and Other Acts of Self-Checkout Thievery (2018)

#66

Earlier quoted context omitted.

Sorry, what does "rang them up" mean here? :)

It's an expression in English to refer to an item being charged to a customer. It is referring to old-fashioned cash registers that used to ring a bell after the cashier entered the price.

I believe the bell is actually for the cash drawer opening so the manager can hear it.

Re: The Banana Trick and Other Acts of Self-Checkout Thievery (2018)

#67

What really irritates me about shoplifting is that the honest among us subsidize the criminals . Inevitably, retailers and grocers raise prices due to increased theft, encouraging more theft, in a vicious spiral (I don't have proof of this; rather, it's an intuition). Also reminds me of drug use in sports.

Well it doesn’t spiral out of control. It’ll reach an equilibrium where the grocer prices their goods to make an optimal profit given the rate of theft (which you’ve aptly pointed out increases with the price they choose).

Re: The Banana Trick and Other Acts of Self-Checkout Thievery (2018)

#68
post #17

I must be a rube, because I've never stolen from one of those things. When it makes a mistake I call the attendant to correct it. Mainly because I support the idea of automation and want it to work well. Maybe it's just the reliability engineer in me that wants to call out the bugs and have them fixed. Or maybe it's the former security engineer in me who got paid to find the flaws in these systems and my ethics deman…

I hope society will one day reach a level of honesty and trust where we can just leave stores unlocked and unattended at night.

Gas stations are already this way. I've pumped gas at unattended or closed stations. The credit card machine works the same either way.

Re: The Banana Trick and Other Acts of Self-Checkout Thievery (2018)

#69

I'm not sure if the money my supermarket saves by getting rid of humans (and the humans' incomes) translates to cheaper groceries for me. I'd believe it if there were somehow a fine for using a human checkout. But there isn't. So every once in a while four bell pepper somehow scan as three. Accidents happen, full plausible deniability.

I am all for these setups because I can check out faster in many cases and I can bag it as I want it bagged. saving money or not its the convenience which sold me

I prefer to self bag, mostly that I don't need some teenager just throwing the fresh chicken or detergent in with the loose vegetables.

Re: The Banana Trick and Other Acts of Self-Checkout Thievery (2018)

#70

Earlier quoted context omitted.

Alternatively, it's revealing a deeper truth that had been obscured by a long chain of seemingly logical justifications. Corporations tend to abuse abstractions until they break, and self-checkout is basically at that breaking point. Comedy is especially good at deflating bullshit like this: https://www.youtube.com/watch?v=FxINJzqzn4w I for one could never stand the things for their slow and obtuse programming. I can…

I don't share the thinking behind that comedy bit at all. For me, self-service checkouts offer such added utility -- no tiresome social interaction with the cashier, no awkward moments when shopping in a country where you don't speak the language -- that it more than makes up for the burden of ringing up my purchases.

I don't understand the momentous burden shouldered by others and their fleeting and superficial social interactions but I suppose that is due to my naivete. For me they are simply the lowest-stakes social interaction you can undertake and another chance to work on my ability to charm an audience.
Post reply on HN