The markup on this gear is probably insane, it has a limited shelf life, if I told Amazon they could get this many column inches of good will for a few 100k they'd jump on it :)
Amazon Accidentally Sold $13k Camera Gear for $100 on Prime Day
311–320 of 526 posts
Re: Amazon Accidentally Sold $13k Camera Gear for $100 on Prime Day
#312It’s kind of interesting- the asymmetry of moral expectations and entitlement. If you accidentally purchased a bag of M&Ms from Amazon for 500 dollars instead of 5, they will let you undo it. On the other hand, if the matter is reversed, Amazon is expected to be a good sport and take the loss — even if the purchase was made in bad faith (ie- knowing Amazon mis-priced it but purchasing it anyways.) I’m not going to en…
I don't know about other countries, but where I live you are allowed to return any product you bought online within 30 days of your purchase.
It's not about morals, it's about the laws that give different privileges and responsibilities to different actors.
Re: Amazon Accidentally Sold $13k Camera Gear for $100 on Prime Day
#313Re: Amazon Accidentally Sold $13k Camera Gear for $100 on Prime Day
#314It’s kind of interesting- the asymmetry of moral expectations and entitlement. If you accidentally purchased a bag of M&Ms from Amazon for 500 dollars instead of 5, they will let you undo it. On the other hand, if the matter is reversed, Amazon is expected to be a good sport and take the loss — even if the purchase was made in bad faith (ie- knowing Amazon mis-priced it but purchasing it anyways.) I’m not going to en…
The asymmetry comes from the value of the outcomes. For Amazon, a multi-billion dollar corporation, the mistake is negligible. For a photographer, it may be the deal of a lifetime.
Re: Amazon Accidentally Sold $13k Camera Gear for $100 on Prime Day
#315It’s kind of interesting- the asymmetry of moral expectations and entitlement. If you accidentally purchased a bag of M&Ms from Amazon for 500 dollars instead of 5, they will let you undo it. On the other hand, if the matter is reversed, Amazon is expected to be a good sport and take the loss — even if the purchase was made in bad faith (ie- knowing Amazon mis-priced it but purchasing it anyways.) I’m not going to en…
I disagree with you, but also with many of the answers that disagree with you.
My stance is that the reason you are allowed to get refunds is to maintain an healthy consumer ecosystem and disincentivize online scams.
I agree that it is not a morally good choice to take advantage of a obvious mistake (even if consideration of who gets damaged by this is relevant and non trivial) and in this sense I agree that there is a moral asymmetry in consumer-company relations that is not entirely morally justified.
On the other hand from a legal standpoint I believe this is how it should be.
Re: Amazon Accidentally Sold $13k Camera Gear for $100 on Prime Day
#316It’s kind of interesting- the asymmetry of moral expectations and entitlement. If you accidentally purchased a bag of M&Ms from Amazon for 500 dollars instead of 5, they will let you undo it. On the other hand, if the matter is reversed, Amazon is expected to be a good sport and take the loss — even if the purchase was made in bad faith (ie- knowing Amazon mis-priced it but purchasing it anyways.) I’m not going to en…
In the Netherlands, two similar cases went to court and judges have ruled that the selling party does not have to deliver in such a case. Dutch sources here:
https://www.rechtspraak.nl/Organisatie-en-contact/Organisati...
https://www.techzine.nl/nieuws/42639/otto-hoeft-goedkope-lcd...
Re: Amazon Accidentally Sold $13k Camera Gear for $100 on Prime Day
#317It’s kind of interesting- the asymmetry of moral expectations and entitlement. If you accidentally purchased a bag of M&Ms from Amazon for 500 dollars instead of 5, they will let you undo it. On the other hand, if the matter is reversed, Amazon is expected to be a good sport and take the loss — even if the purchase was made in bad faith (ie- knowing Amazon mis-priced it but purchasing it anyways.) I’m not going to en…
> If you accidentally purchased a bag of M&Ms from Amazon for 500 dollars instead of 5, they will let you undo it.
[citation needed]
Audible (part of Amazon) started billing me silently for a subscription I did not use, for several years, after I had used a free trial. When I discovered it and canceled the subscription, I could see how around the time the free trial was converted to a running paid subscription, they had also stopped emailing me about anything. My card was automatically charged in the middle of each month, for a relatively small amount, and the bank statement did not make it clear that it was for Audible - all clearly designed to make me not notice what was going on. It worked. All in all, they charged me hundreds of dollars for nothing.
Were they a good sport about it? No, I had to sit on the phone for half an hour to talk to someone with very poor English skills, and got only the last payment back.
Re: Amazon Accidentally Sold $13k Camera Gear for $100 on Prime Day
#318It’s kind of interesting- the asymmetry of moral expectations and entitlement. If you accidentally purchased a bag of M&Ms from Amazon for 500 dollars instead of 5, they will let you undo it. On the other hand, if the matter is reversed, Amazon is expected to be a good sport and take the loss — even if the purchase was made in bad faith (ie- knowing Amazon mis-priced it but purchasing it anyways.) I’m not going to en…
This has nothing to do with morality. It is purely economic. Amazon makes a decision whether they can afford to absorb this mistake, and gain brownie/internet/karma/customer-service/loyalty points, or that they cannot afford to absorb and in that case they will simply not honor the mistake.
A smaller vendor would probably not have the luxury of that option.
Economics, really.
Re: Amazon Accidentally Sold $13k Camera Gear for $100 on Prime Day
#319It’s kind of interesting- the asymmetry of moral expectations and entitlement. If you accidentally purchased a bag of M&Ms from Amazon for 500 dollars instead of 5, they will let you undo it. On the other hand, if the matter is reversed, Amazon is expected to be a good sport and take the loss — even if the purchase was made in bad faith (ie- knowing Amazon mis-priced it but purchasing it anyways.) I’m not going to en…
I rent cars from a rental company that seems to have a pricing mistake and the prices are $0 for a week's car rental. Sometimes at busy periods, the price goes up to $0.25. I've been doing it for 3 years now, and every time the member of staff at the desk looks at the price and goes "whoa - that's a good deal!". There's no fake names, hacking, or free trials involved - anyone can get the deal by clicking the right bu…
Rental car companies frequently resort to personalized pricing. I've been in situations where just by using a different country TLD to make your reservation you could get a 2x price difference. Same car, same options, everything. So, good for you that you get a good deal out of this.
Re: Amazon Accidentally Sold $13k Camera Gear for $100 on Prime Day
#320It’s kind of interesting- the asymmetry of moral expectations and entitlement. If you accidentally purchased a bag of M&Ms from Amazon for 500 dollars instead of 5, they will let you undo it. On the other hand, if the matter is reversed, Amazon is expected to be a good sport and take the loss — even if the purchase was made in bad faith (ie- knowing Amazon mis-priced it but purchasing it anyways.) I’m not going to en…
> It’s kind of interesting- the asymmetry of moral expectations and entitlement. First, there is an asymmetry in power too. Amazon can afford to double check or triple check everything if it makes economic sense. Secondly, companies does not have morals. If you allow big corporations to change prices as they see fit because there is a "mistake". Companies will exploit that to their advantage with psychopathic precisi…
> First, there is an asymmetry in power too. Amazon can afford to double check or triple check everything if it makes economic sense.
There's an asymmetry because Amazon can "afford" to double check everything? How? They lists millions of items. You're only in the market for a few. They're good at inventory management, but the scale is crazy which is why this mispricing is happening. Besides, I don't see why them "being able to afford" checking has to do with someone exploiting a mispricing, from a moral sense. Are you punishing them for not doing so and creating a financial incentive to be more prudent? Seems like a stretch.
> You will get your package at home and then you will be informed that the price "was a mistake" and was 10% more expensive. They will print prices in adverts and then say that it was a mistake when people gets to the shop.
It's ironic that many people still believe the narrative that corporations are evil and would screw over their customers at any chance while at the same time living through the greatest upheaval of popular consumer brands in history. Amazon wouldn't do that not because of benevolence or legal reasons, but because its not in their interest to upset and screw over repeat customers for 10% and the operational headache of somehow retrieving your item. Also considering that Amazon receives billions from Prime and that would likely drive down subscriptions. Some companies practice deceptive advertising, but these are the companies that are primarily losing favor to new more honest competitors due to the competition.