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Amazon Accidentally Sold $13k Camera Gear for $100 on Prime Day

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Re: Amazon Accidentally Sold $13k Camera Gear for $100 on Prime Day

#281

If I saw cheap photo equipment on Amazon, I'd assume it was some knockoff. It might be good, or not. I mean, really, how much does it cost to make a camera back? It's simpler than a smartphone.

I believe they were being sold from the official Sony storefront.

Re: Amazon Accidentally Sold $13k Camera Gear for $100 on Prime Day

#282
post #123

I got in on this! I got a Sony A7R II and a 24-70 2.8 II I'd always wanted but could never justify the purchase of. ($~3k value for $200) A few observations: - Despite the extraordinary deal we got, my friends (who also made a purchase) and I all have our joy offset by a feeling of regret that we didn't order more. Greed! - Despite the fact that I couldn't justify the purchase before I owned them, I now definitely do…

In the Netherlands this also happened some times on webshops. And everytime a judge ruled people had to bring the goods back or should pay the full amount. The reason is that it is very clear for the buyer it is a mistake. And almost all webshops have a legal notice about wrong or false prices.

With Amazon having big ads saying "massive discounts on prime day", I as a buyer might well consider $3000 down to $100 is in fact a massive discount rather than a mistake.

Re: Amazon Accidentally Sold $13k Camera Gear for $100 on Prime Day

#283
post #242

Earlier quoted context omitted.

Amazon is a professional seller, they should know better. Buyers are not professionals, they shouldn't have to. Depending on the country this is even enshrined in law (e.g. customer protection laws against accidental buying).

> Depending on the country this is even enshrined in law (e.g. customer protection laws against accidental buying). Isn't that usually the case for the seller as well, i.e. obvious pricing errors allow the seller to void the contract?

As far as I know in Switzerland this is symmetrical and an error on one party's side that is considered to be "obvious" to the other party makes it possible for the disadvantaged party to void the contract.

Not sure about other countries.

Re: Amazon Accidentally Sold $13k Camera Gear for $100 on Prime Day

#284

Earlier quoted context omitted.

Someone is responsible for that listing and the pricing it receives. The company operates collectively, but there is ultimately a human behind each sale. OP seems to be interested in the morality surrounding the treatment of the people involved, not the legal entity they’ve invented.

But it still a big difference at the end; if the customer lose money, that's money he or she cannot spend for himself/herself. Whereas on Amazon's side, all of the employees' wages will remain identical. The people at that company won't be impacted, just treasury of the company is. That's where the disctinction is important.

In some cases, yes, but to the extent that third parties sell on Amazon you could easily have a Chinese sole proprietor shoot himself in the foot. The concept carries up to multiple employees, it’s just diluted. Does dilution affect morality? I don’t know. I kind of suspect not though.

Re: Amazon Accidentally Sold $13k Camera Gear for $100 on Prime Day

#285

It’s kind of interesting- the asymmetry of moral expectations and entitlement. If you accidentally purchased a bag of M&Ms from Amazon for 500 dollars instead of 5, they will let you undo it. On the other hand, if the matter is reversed, Amazon is expected to be a good sport and take the loss — even if the purchase was made in bad faith (ie- knowing Amazon mis-priced it but purchasing it anyways.) I’m not going to en…

I would argue that this is just a product of capitalistic logic in action. You see an opportunity and want to profit as this is how you are SUPPOSED to play the game. Look at all the things that Amazon is trying to do to make a profit... Not the least of it listening with microphones in peoples home to private conversations in the hope of training more powerful AI systems and making a few more sells of toilet paper o…

For me, this is really the answer. It’s a fair move in the realm of the game being played, especially considering the big player. I don’t think the move is always fair with any match up in capitalism, but for this scenario it works on a moral level.

Re: Amazon Accidentally Sold $13k Camera Gear for $100 on Prime Day

#286

It’s kind of interesting- the asymmetry of moral expectations and entitlement. If you accidentally purchased a bag of M&Ms from Amazon for 500 dollars instead of 5, they will let you undo it. On the other hand, if the matter is reversed, Amazon is expected to be a good sport and take the loss — even if the purchase was made in bad faith (ie- knowing Amazon mis-priced it but purchasing it anyways.) I’m not going to en…

I've had an Amazon (Marketplace) order cancelled on me, which was due to a pricing error (£500 instead of £1000), and there's nothing I can do about it.

I kind of expected it as it was too good to be true, but what annoyed me was that it took them a week to cancel it.

Re: Amazon Accidentally Sold $13k Camera Gear for $100 on Prime Day

#287

It’s kind of interesting- the asymmetry of moral expectations and entitlement. If you accidentally purchased a bag of M&Ms from Amazon for 500 dollars instead of 5, they will let you undo it. On the other hand, if the matter is reversed, Amazon is expected to be a good sport and take the loss — even if the purchase was made in bad faith (ie- knowing Amazon mis-priced it but purchasing it anyways.) I’m not going to en…

I rent cars from a rental company that seems to have a pricing mistake and the prices are $0 for a week's car rental. Sometimes at busy periods, the price goes up to $0.25.

I've been doing it for 3 years now, and every time the member of staff at the desk looks at the price and goes "whoa - that's a good deal!".

There's no fake names, hacking, or free trials involved - anyone can get the deal by clicking the right buttons on their website. I would guess they have a very complex pricing database, and the boss said "we aren't competitive, reduce all prices by $10 per day", and that left some prices at or below zero...

Is it morally wrong? How is it different from my neighbour lending me a car for free?

Re: Amazon Accidentally Sold $13k Camera Gear for $100 on Prime Day

#288

It’s kind of interesting- the asymmetry of moral expectations and entitlement. If you accidentally purchased a bag of M&Ms from Amazon for 500 dollars instead of 5, they will let you undo it. On the other hand, if the matter is reversed, Amazon is expected to be a good sport and take the loss — even if the purchase was made in bad faith (ie- knowing Amazon mis-priced it but purchasing it anyways.) I’m not going to en…

> It’s kind of interesting- the asymmetry of moral expectations and entitlement.

First, there is an asymmetry in power too. Amazon can afford to double check or triple check everything if it makes economic sense.

Secondly, companies does not have morals. If you allow big corporations to change prices as they see fit because there is a "mistake". Companies will exploit that to their advantage with psychopathic precision.

You will get your package at home and then you will be informed that the price "was a mistake" and was 10% more expensive. They will print prices in adverts and then say that it was a mistake when people gets to the shop.

Companies are not human beings, as other comments already have said, to involve morality in this issue makes no sense whatsoever.

The real question is: is this an efficient way of improving the consumers well being? If this rules avoid companies of abusing price changes and labeling anything as being a "mistake" and at the same time it encourages better quality on price setting and the "punishment" is not big enough to send all companies to foreclosure. Then it seems a very good deal.

It makes economic sense.

Re: Amazon Accidentally Sold $13k Camera Gear for $100 on Prime Day

#289

It’s kind of interesting- the asymmetry of moral expectations and entitlement. If you accidentally purchased a bag of M&Ms from Amazon for 500 dollars instead of 5, they will let you undo it. On the other hand, if the matter is reversed, Amazon is expected to be a good sport and take the loss — even if the purchase was made in bad faith (ie- knowing Amazon mis-priced it but purchasing it anyways.) I’m not going to en…

> If you accidentally purchased a bag of M&Ms from Amazon for 500 dollars instead of 5, they will let you undo it.

Of course, and they do it out of self-interest. On one hand, 495 dollars are not worth losing a client for life. More importantly, it is not in their interest to scare people away from using their service. The story could spread and cause significant damage to their reputation.

> On the other hand, if the matter is reversed, Amazon is expected to be a good sport and take the loss

Yes, because the situation is asymmetrical. Amazon is afraid of losing customers, but customers are not afraid of losing Amazon.

> I just think it’s amazing how frail people’s morality is, how it goes out the window when certain conditions are met.

I don't think that the majority of people nowadays believes that "the system" is fair. Most people perceive the game as rigged in favor of the rich and powerful, so they feel no moral obligation towards them.

But you are right, human beings are depressingly flawed. Many people will steal or take an unfair advantage if they know they won't be caught. The customer taking advantage of a mistake to receive an unfair deal and Amazon not paying taxes are more or less the same behavior.

Re: Amazon Accidentally Sold $13k Camera Gear for $100 on Prime Day

#290
post #249

Earlier quoted context omitted.

He's talking about it from the moral standpoint. Most customers will be able to tell that something is off when camera gear is that cheap.

Amazon is not a person, it's a company. Attributing moral to a transaction with non-person entities is frail itself. Does moral even apply here? What does it mean?

Interesting to compare this to religious morals: "Thou shall not steal" has nothing to do with the the victim, only the actor. In secular morality, things are more nuanced and the wealth/likeness/actions of the victim help determine how "bad" the act was. Amazon being large/rich changes things compared to a small m&p shop. See also: Jack and the Beanstalk, Robin Hood.
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