Live data from Hacker News

Ask HN: How to deal with constantly getting cut off in work discussions?

news.ycombinator.com

131–140 of 311 posts

Re: Ask HN: How to deal with constantly getting cut off in work discussions?

#131
It's a bit "kid-ish", but I've seen it work effectively at combating what you're talking about.

Have some kind of object that a person holds while they're talking. While the person is holding the object no one else is allowed to speak. Once they're finished speaking the object is passed to the next person and they get their turn (if they want).

The object can be anything, but when I've seen this strategy used it was a rubber ball a bit smaller than a soccer ball. Something big enough that everyone can see who is holding it, not something small enough to be hidden in a hand.

As long as the person running the meeting introduces the strategy well, and maintains its rules, it should work. You might get a little bit of backlash from people that think it's demeaning, but you'll probably find that they're the ones doing the interrupting.

Re: Ask HN: How to deal with constantly getting cut off in work discussions?

#132
You don't learn everything on proverbial day one. Its called experience. You will learn to deal with it with age and time. Just like a toddler cannot order a coffee at a coffee shop but a 7 year old can comfortably. Come back 5-6 years later and you will be answering your own question.

Re: Ask HN: How to deal with constantly getting cut off in work discussions?

#134
It works for me to just raise my voice a little and say "wait" or "hang on, let me finish" if someone interrupts me. I also find it rude and irritating and it should be treated as such, but it's also often not intentional and just a result of conversational dynamics getting out of control. The goal should be to rein it in and keep the conversation going.

Re: Ask HN: How to deal with constantly getting cut off in work discussions?

#135
post #26

Earlier quoted context omitted.

You can still bring it up to them as a problem that you have noticed where "some people" get overeager and interrupt others. mention the downsides and ask if he can help change the culture. You don't have to point the finger at him and it helps to enlist his help rather than complain.

Why not just confront them directly? Why beat around the bush? Politeness only goes so far.

It depends on their relationship, and the workplace and overall culture they grew up in. For various reasons, not everyone will be comfortable directly pointing out a flaw in their own boss.

I'd say that without knowing more, it's better to advise the safer and more diplomatic approach.

Re: Ask HN: How to deal with constantly getting cut off in work discussions?

#136
That was my observation as well. And that is why women in the office are often out-yelled. I don’t see how soft spoken person can solve it, it should be recognized by the leadership as a problem first, and only then solution can be found. Which is - somebody needs to moderate the debate, or maybe some additional training.

Re: Ask HN: How to deal with constantly getting cut off in work discussions?

#137
post #36

I have a problem cutting people off- I get way to excited about what I want to say and jump in. I really appreciate when people call me out and don't take it personally. I also try to work on it and try to help steer the conversation to other people who have been cut off when I see it happen. So IMO don't be afraid to politely just let someone know! If you don't feel comfortable during the meeting, maybe speak with t…

I do it too....and I hate it........ I'm trying to tackle it by writing it down and waiting for others to finish with some decent success.

I wear a rubber band on my wrist and lightly snap it when someone is telling me something and I feel compelled to interrupt. It brings me out of the moment just enough to wait. But, you have to remember that the rubber band exists :-)

Re: Ask HN: How to deal with constantly getting cut off in work discussions?

#138

Earlier quoted context omitted.

Most interrupters are exactly like andrewcarter here, they just get excited. When someone does it they're most likely not trying to be rude, and it's well within your consideration to air your complaint, "I am happy to hear your thoughts, but please let me finish my own before you share yours." It isn't a rude or confrontational sentiment. Nobody likes being interrupted, and nobody likes being called-out as an interr…

I have this issue too, I think it also has to do a bit with cultural background sometimes. I grew up in a hispanic family in a majority hispanic community, where my everyday conversation with people was people talking over each other. It was common to start making your point while the other person was still finishing theirs. The difference is, because everyone did it, we would just keep talking , even if we were cut…

agreed fully - Cubans seem to do this a lot; at first i would get really frustrated bc i thought i was being interrupted but i think it's buena onda

they also frequently ask if everything's ok, if you understand, etc. at the slightest pause in talking, which is kind of hilarious sometimes

Re: Ask HN: How to deal with constantly getting cut off in work discussions?

#139
I stopped talking and started taking notes.

There are probably better meetings at better companies, so I want to be clear that I'm speaking from my own experience only. However, I'm willing to bet that if you're being consistently cut-off (or from the sound of it, systematically excluded from contributing to meetings—being spoken over can be a different problem than wanting to contribute and being proverbially shoved out to the fringes) because of your personality and not your role or ideas, then your meetings are more like mine than the ideal.

Most in-person meetings I've attended at tech companies are, at their essence, a combination of

- performance: demonstrating an emotion that motivates a decision. Someone is angry, scared, or excited about something and wants everyone to know this. "My customer is facing the problem we're meeting to discuss, and it's costing us money! We have to take action about it!" — not new information, but rather providing a motivated urgency.

- signaling: announcing or confirming knowledge of something without adding any new knowledge. This is sometimes constructive, for instance to confirm that something has been communicated correctly, but it's often people signaling to someone else present that they're present and knowledgable. "As I understand it this has been an issue for X months, and we haven't done anything about it because of Y factors." — shouldn't be new information if the subject of the meeting is being tracked elsewhere, but if it isn't said out loud in the meeting, how will everyone know that it matters, and more importantly that they know it matters?

- empty decision-making: agreeing to do (or not do) something, then ignoring that decision as soon as the meeting disbands and doing something else. This is the worst part, and why even when I did get a word in during a meeting, it often felt like it was pointless to do so. "Let's agree to research the Y factors further and circle back on this in a week." — a week later, because the decision was made out-of-band of how all other work is planned and budgeted, and the decision relied on people who weren't invited to the meeting, other priorities have taken over and the research is either incomplete, poor, forgotten, or ignored and some other action taken regardless.

As someone who never consistently got the hang of any of those things to the level of most tech company entrepreneurs, I started volunteering to take substantial and precise notes instead. This in part absolves expectations of me contributing in the way everyone else in the room expects — something I got consistently knocked on in performance reviews under a previous supervisor who was especially guilty of cutting others off in meetings, which was endlessly frustrating — and also tends to accomplish two important things:

- It provides a written record of the meeting that can be shared with people who could not attend or were not invited, improving accountability among the people who did attend. Fewer empty decisions are made when agreements from the meeting are both noted and easily shared. When it's at a distributed company, this also helps include people in other timezones who can't attend.

- It gives me space to form deeper questions than I can raise during the course of the meeting, and to also present those questions after (or even at the end of) the meeting to the same people in a more persistent, referenceable format (email, a tracked ticket, even Slack). At worst, I can reference it to suggest a more structured topic for a follow-up meeting or in-depth presentation.

The benefits can be good: you can help keep the people in the meeting accountable, provide context to people outside of the meeting who need it, contribute additional insight from a more unique angle, and help set the agenda for any follow-up actions.

The downsides depend on your environment: if, like me, your boss values the amount of time you flap your jaws during meetings more than the value of what you do say, you'll take a knock no matter how constructive you are for being intentionally quiet.

Again — these are from my own experiences, and my own solution. The more optimistic solution might simply be to ask those people, before and outside of the meeting, to either be more actively inclusive ("I've said plenty, what do you think about this, president?") or structured ("I've spoken for more than five minutes on this subject, we've agreed to give time for president to discuss."). From my experience, these don't seem to stick for a number of valid but frustrating reasons, like high staff turnover, or rapid and unpredictable changes enforced by higher-level decision makers.

Post reply on HN