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Slack – Degraded service affecting multiple features

status.slack.com

111–120 of 246 posts

Re: Slack – Degraded service affecting multiple features

#111

One problem with Slack we have in the finance world is that _literally everything_ employees say on company assets needs to be recorded and readily accessible for audit (No this is not an invasion of privacy, you're on company time on company systems, we don't peer into your personal phone or anything). Unfortunately, Slack does not do this very well. I'd really like to know if there's another service that _does_ do…

Zulip and a very big disk.

Re: Slack – Degraded service affecting multiple features

#112
post #74

Can someone explain to me why any company should outsource something as critical as internal communication to a company that is 5 years old? The video messaging left aside, is it really that better than time-tested solutions like email or just running an IRC server?

Not necessarily better than IRC, but email is a pain.

Re: Slack – Degraded service affecting multiple features

#113
post #63

Earlier quoted context omitted.

Honestly curious, how long did you last without having to: * update the version of the IRC server * update the version of the os of the machine running the IRC server * repair a broken disk / fan / overflowed disk on the machine * add / remove / reset password / change weird settings of users I'm not saying this is "unbearable", and plenty of organisations have people whose job description would probably correspond t…

>* update the version of the IRC server Odds are that you’ll have updates worth installing once every couple of years. >* update the version of the os of the machine running the IRC server Almost never unless there’s a remotely exploitable code execution vulnerability. Local bugs wont matter unless you run multiple services on the same box. >* repair a broken disk / fan / overflowed disk on the machine Depends on you…

I think what may have triggered people here were the absolute terms (can’t remember ever having to do “maintaining” after the initial setup).

In this forum you'll be hard pressed to find someone who thinks it's a good idea to leave a cloud-based (or any internet-facing, really) server completely without maintenance for any significant period of time.

If you had said that usually it's as simple as checking in every now and again to reboot / make sure security updates are installed / check functionality and that it's a manageable burden which is worth the effort you might have gotten a more favourable response.

Edit: or if you had automated it to an acceptable level, maybe some more information about that.

Re: Slack – Degraded service affecting multiple features

#115
post #31

There are reasons why email is async and supposed to be decentralized, with priority based fallback options. (The priority in mx records). Most email servers try to deliver to fallbacks, and even if that fails, will try to deliver for _days_. For all people who think slack can replace email, think about these safeguards.

Isn't it better in nearly every situation to know something has failed immediately, rather than get a delivery failure notice a couple of days later?

If it's a temporary outage, eg. network loss of a datacenter, email is not lost. It will be delivered with a delay, tried over and over again, until the timeout limit is reached. Due to the async nature the delay is not a problem.

Re: Slack – Degraded service affecting multiple features

#116
post #62

reminds me of that one time a genius at IBM created an `ibm-global-announcements` channel and force-invited 200'000 people in it, and then some guy `@channel`d and all ibm's slack workspaces were down for 30 minutes https://status.slack.com/ibm/2018-03/f01d4c22cd953dd7 https://i.imgur.com/Rk6Kdgp.png EDIT: also that channel made using slack impossible for mac book air users, they had around 80% cpu usage for slack. s…

Distributed Denial Of...Slack?

Re: Slack – Degraded service affecting multiple features

#118

Earlier quoted context omitted.

Thanks for the acknowledgement. Appreciate it's hard, false positives etc. Glad you see our PoV.

I do. I'm irritated, however, that you picked on Cloudflare as a bad actor here when we strive to be transparent and quick to get out full information whereas others (e.g. Amazon) are slow as mud. But I get that being on the other side of this is difficult when you don't have information.

Amazon, Google, seem far far worse. I wasn't intending for my post to me representative, just that the CF outage is recent and affects me more personally than the others atm. Also, I had zero expectation my comment would actually be read, this is quite a surprise.

If it's any incentive, if the status page had any inkling that something was wrong, I'd be first on here posting "omg their status page is real".

Re: Slack – Degraded service affecting multiple features

#119
post #62

reminds me of that one time a genius at IBM created an `ibm-global-announcements` channel and force-invited 200'000 people in it, and then some guy `@channel`d and all ibm's slack workspaces were down for 30 minutes https://status.slack.com/ibm/2018-03/f01d4c22cd953dd7 https://i.imgur.com/Rk6Kdgp.png EDIT: also that channel made using slack impossible for mac book air users, they had around 80% cpu usage for slack. s…

There should be a way to turn off @here and @channel. It should be a user-level setting, a channel-level setting, and an organization-level setting. Even if my org or channel doesn't opt out, I should be able to.

I know you can in Discord, I'd be shocked if Slack doesn't let you do that. checks Settings

Yes, you can mute a channel and suppress @everyone and @here if you want. Still friggin nuts that a chat service can bring a modern machine to it's knees.

Re: Slack – Degraded service affecting multiple features

#120
post #62

reminds me of that one time a genius at IBM created an `ibm-global-announcements` channel and force-invited 200'000 people in it, and then some guy `@channel`d and all ibm's slack workspaces were down for 30 minutes https://status.slack.com/ibm/2018-03/f01d4c22cd953dd7 https://i.imgur.com/Rk6Kdgp.png EDIT: also that channel made using slack impossible for mac book air users, they had around 80% cpu usage for slack. s…

There should be a way to turn off @here and @channel. It should be a user-level setting, a channel-level setting, and an organization-level setting. Even if my org or channel doesn't opt out, I should be able to.

Or at least a way to force users to pay a fee whenever they use those features.
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