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I just had over a thousand Euros stolen and Revolut is siding with the thief

stavros.io

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Re: I just had over a thousand Euros stolen and Revolut is siding with the thief

#101

Post by StavrosK »

ipython wrote: post #88

I find it weird they accused you of lying, considering every time I purchase airline tickets the bank receives the full ticket information including the PNR (name information and ticket number) for the issued ticket. For fraudsters wouldn’t that be a huge risk ordering tickets in your own name? Or is there another dimension I’m missing here?

Seriously! I have no idea, I assume they can just call the merchant up and ask whose name the tickets were purchased in. I'm pretty sure they won't be in mine, what would be the purpose of that? The scammer just wasted a bunch of tickets if so.

I don't know why they don't just call the merchant and get the details. I tried but they wouldn't give me anything or revert the transaction.

Also, I just realize there's yet another, even larger declined transaction in the GBP tab (after I canceled the card). So the fraudster actually tried to buy even more travel stuff.

Re: I just had over a thousand Euros stolen and Revolut is siding with the thief

#102

Post by krilly »

glogla wrote: post #57
Peroni wrote: post #50

Earlier quoted context omitted.

Considering both senior politicians in Lithuania and Luxembourg have raised formal concerns about Revolut's bid for a bank licence, specifically because of the CEO's alleged Kremlin ties, I'm willing to assume there's some substance to that concern.

Them not having the license also means that the deposits aren't insured the way they normally are in EU, meaning you get nothing if things go wrong. We use Revolut around the office to split bills for lunches, etc, but I wouldn't keep more than few bucks in there.

Revolut seems overkill for that, maybe try Splitwise?

Re: I just had over a thousand Euros stolen and Revolut is siding with the thief

#103

Post by StavrosK »

mikl wrote: post #61
mcherm wrote: post #45

Earlier quoted context omitted.

Look, if your response to encountering terrible customer service is to declare that everyone has terrible customer service then you were likely to continue to receive terrible customer service. If, instead, your response to receiving terrible customer service where to say "this company is awful!", and take your business to someone else with better customer service then perhaps the companies with better service will t…

I'm just addressing the headline. Saying "BigCorp doesn't care about you" is tautological. That aside, pointing out evil deeds of corporations and punishing them by taking our business elsewhere is exactly the solution I'm recommending.

Replace "doesn't care about you" with "doesn't think that keeping you happy is in their financial interest" and there is no loss of clarity. The former rolls off the tongue much more easily, though.

Re: I just had over a thousand Euros stolen and Revolut is siding with the thief

#104

Post by StavrosK »

fevangelou wrote: post #48
StavrosK wrote: post #18

Earlier quoted context omitted.

Unfortunately, banks in Greece aren't in good shape or very convenient. I also just didn't think this could ever happen.

Actually I had a similar issue with my Piraeus Bank credit card being stolen while I was on a trip in Italy (back in 2011). They charged my card over 3300 EUR after I returned to Greece. Went over to the nearest branch, looked at the transactions with the representative, signed a document that I never made them and that was it. No funds lost. All transactions were cancelled in a few days, new card issued. Keep in min…

It is :( Piraeus is pretty cool, their apps have been convenient. The biggest issue with me is that I can't split bills with my friends because it costs 3 euros and takes a day to send money to a different account, while Revolut makes that use case easy.

Not "1057 EUR" easy, though.

Re: I just had over a thousand Euros stolen and Revolut is siding with the thief

#106

Post by StavrosK »

thefounder wrote: post #40

Credit/debit cards are outdated and should be replaced by flexible and safer methods that allow fine-grained control over the payment (i.e one time payment, recurring, limits on recurring etc). Everyone with your card number can take money from your account. How stupid is that? Like giving the user/pass of your online banking.

Exactly, I don't understand why we can't do "push" money transfers and we have to do "pull"... Cryptocurrencies have a much better use case when it comes to the transaction UX. I also think some countries like the Netherlands have a "push" system that seems convenient.

Re: I just had over a thousand Euros stolen and Revolut is siding with the thief

#107

Post by wastedhours »

dgellow wrote: post #68
Peroni wrote: post #7

Revolut's CFO recently 'resigned' from the company in light of claims that Revolut switched off an anti-money laundering system that flags suspect transactions. Revolut cited 'personal and health reasons' for the CFO's resignation. Whatever those personal and health reasons really were, they clearly passed quite quickly as within the space of a few weeks, said CFO has joined another FinTech company as their new CFO.…

> The company quite literally has the words "get sh*t done" in giant neon letters on their office wall. That has become one of my red flag. I want to deal with people and companies focused on the quality of their products and businesses, not on doing "shit" (taking their motto literally).

And after reading about their work culture, I also don't tend to trust companies that grind their employees down and spit them out. Banking is high pressure at the best of times, but reading about how they work doesn't fill me with confidence in their quality.

Re: I just had over a thousand Euros stolen and Revolut is siding with the thief

#108

Post by StavrosK »

bitskits wrote: post #58
StavrosK wrote: post #35

Earlier quoted context omitted.

Do TransferWise let you keep money with them and give you a card? I thought they were just a transfers company.

Yes, they do. https://transferwise.com/gb/borderless/

Oh fantastic, thank you!

Re: I just had over a thousand Euros stolen and Revolut is siding with the thief

#110

Post by ckotso »

StavrosK wrote: post #87
s_dev wrote: post #55

I'm with N26 -- tried signing up with Revolut as I heard they had some cool features I didn't have with N26 e.g virtualized cards and crypto currency support. Signed up with my Passport and transferred €50 to the newly created Revolut account. I wait a week still no money in the Revolut account -- contact support. They explain I'm not registered and that I have to register first -- I'm at a loss as they could issue m…

N26 have been pretty solid for me and they have a number I can call if I need something. N26 is where I keep my money and Revolut is what I use for day-to-day stuff, but I still had enough money that the fraudster managed to steal 1k :/ I have switched to N26 now.

Sorry to hear about your trouble. For me the deal-breaker for Revolut when I was looking at my options was that it's not really a bank, while N26 is (which means deposits are protected up to 100k). So I went with them and have no regrets so far.
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