Earlier quoted context omitted.
Are you seriously complaining about having to pay for using their resources? I understand that you're surprised some things aren't covered in the free trial or free credit or whatever, but getting $300 free already sounded a little too good to be true (I heard about it from a friend and was dubious; at least in Europe, consumers are told not to enter deals that are too good to be true), you could at least have checke…
> Are you seriously complaining about having to pay for using their resources? I didn't read it that way. I thought they were complaining about poor customer service that made it difficult to understand the bill or respond to it appropriately.
Google Cloud Is Down
601–610 of 630 posts
Re: Google Cloud Is Down
#602Earlier quoted context omitted.
oh man....so ALL of my gmail gets banned? this is FUCKED. its aking to holding my youtube and google play accounts hostage.
For any Google service with billing, always set up an entirely new account, in incognito mode, without using the same recovery phone number or email address. That way Google won't ban your main account for non-payment. It's the only way, especially considering Google cloud has no functionality to cap spending.
Re: Google Cloud Is Down
#603Earlier quoted context omitted.
I keep trying to explain to people that our customers don’t care that there is someone to blame they just want their shit to work. There are advantages to having autonomy when things break. There’s a fine line or at least some subtlety here though. This leads to some interesting conversations when people notice how hard I push back against NIH. You don’t have to be the author to understand and be able to fiddle with…
What does NIH stand for?
Re: Google Cloud Is Down
#604Disclosure: I work on Google Cloud (but disclaimer, I'm on vacation and so not much use to you!). We're having what appears to be a serious networking outage. It's disrupting everything, including unfortunately the tooling we usually use to communicate across the company about outages. There are backup plans, of course, but I wanted to at least come here to say: you're not crazy, nothing is lost (to those concerns do…
Can confirm with Gmail in Europe. Everything works but it's sluggish (i.e. no immediate reaction on button clicks).
Re: Google Cloud Is Down
#605Earlier quoted context omitted.
> For the downvoters, please just link here the proof if you disagree. > Here are the S3 numbers: https://aws.amazon.com/s3/sla/ 99.9% https://azure.microsoft.com/en-au/support/legal/sla/storage/... 99.99%
Azure is a cloud solution. The thread is about how a random datacenter with a random solution is better than S3.
Re: Google Cloud Is Down
#606Earlier quoted context omitted.
The discount seems way too small. I would pay a premium for a cloud provider happy to give 100 percent discount for the month for 10 minutes downtime, and 100 percent discount for the year for an hour's downtime.
Any cloud provider offering those terms would go out of business VERY quickly. Outages happen, all providers are incentivized to minimize the frequency and severity of disruptions - not just from the financial hit of breaching SLA (which for something like this will be significant), but for the reputational damage which can be even more impactful.
Re: Google Cloud Is Down
#607Earlier quoted context omitted.
For any Google service with billing, always set up an entirely new account, in incognito mode, without using the same recovery phone number or email address. That way Google won't ban your main account for non-payment. It's the only way, especially considering Google cloud has no functionality to cap spending.
They will link the accounts by IP (and other fingerprinting), and you will get banned.
Phone and desktop OSs should grow a pair and create a virtualization protocol to randomize tracking info to keep PII anonymous.
Re: Google Cloud Is Down
#608Earlier quoted context omitted.
In the US I use Hivelocity. If you want cheapest possible, Hetzner/OVH have deals you can get for _cheap._
I've a question that always stopped me going that route, what happens when a disk or other hardware fails on these servers? beyond data loss I mean, like physically what happens who carries out the repair how long does it takes
If you don't like that you can order a KVM-VM with dedicated cores at similiar prices and the problem is not yours anymore.
Re: Google Cloud Is Down
#609Earlier quoted context omitted.
The discount seems way too small. I would pay a premium for a cloud provider happy to give 100 percent discount for the month for 10 minutes downtime, and 100 percent discount for the year for an hour's downtime.
Just take the premium that you'd be willing to pay and put it in the bank -- the premium would be priced such that the expected payout of the premium would be less than or equal to what you'd be paying. Besides, a provider credit is the least of most company's concerns after an extended outage, it's a small fraction of their remediation costs and loss of customer goodwill.
Just take the premium that
you'd be willing to pay and
put it in the bank
In my country, when companies are hired to do overnight rail maintenance, they face very stiff fines if they over-run and delay trains the next morning.The fines are large enough that (for example) companies will have a heavy plant mechanic on site who does nothing on the vast majority of jobs - they're just standing by, to mitigate the risk of a breakdown leading to such a fine. Some business analyst with a spreadsheet has worked out the heavy plant breakdown rate, the typical resulting delays, the expected fines, and the cost of having the mechanic on standby... and they've worked out it's a good business decision.
The purpose of having an SLA isn't to get yourself money when your provider fails. The purpose is to make costly risk mitigation a rational investment for your suppliers.