https://status.cloud.google.com/incident/compute/19003 Does status update mean only the status. Won't there be words like "sorry", "apologize" & "inconvenience"! Only PR is responsible for those words?
Google Cloud Is Down
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Re: Google Cloud Is Down
#592This must be why GitLab is giving me shit. They recently made the switch. Wonder if there is any second guessing going on over there right now.
You can find some more data about GitLab availability after the move to GCP here https://about.gitlab.com/2018/10/11/gitlab-com-stability-pos.... As we're trying to stay transparent as always, we'll definitely let everyone know if are going/thinking about the change.
Re: Google Cloud Is Down
#593gitlab is slow too
Slow is understatement... some pages on gitlab.com take minutes to load, and jobs take tens of minutes to start. EDIT: It's been like that since at least 12h ago though. Not sure if it's connected to Google Cloud?
Yes, it was definitely related to GCP services.
GitLab is no longer seeing errors and Google Cloud has resolved the issue as of 23:00 UTC yesterday. Any further information can be found on the issue at https://gitlab.com/gitlab-com/gl-infra/production/issues/862
Re: Google Cloud Is Down
#594https://status.cloud.google.com/incident/compute/19003 Does status update mean only the status. Won't there be words like "sorry", "apologize" & "inconvenience"! Only PR is responsible for those words?
Apologies are unnecessary on status pages. You can be sure that they are sorry.
Re: Google Cloud Is Down
#595Earlier quoted context omitted.
That sounds fascinating! How often does your team have to leap into action?
I think some Google engineers published a free Meap book on service relatability and uptime guarantees. Seemingly counterintuitive, scheduling downtime, without other teams’ prior knowledge, encourages teams to handle outages properly and reduce single points of failure, among other things.
Service Reliability Engineering is on OReilly press. It's a good book. Up there with ZeroMQ and Data Intensive Applications as maybe the best three books from OReilly in the past ten years.
Re: Google Cloud Is Down
#596Earlier quoted context omitted.
And the illusion of superiority over non cloud offerings.
I keep trying to explain to people that our customers don’t care that there is someone to blame they just want their shit to work. There are advantages to having autonomy when things break. There’s a fine line or at least some subtlety here though. This leads to some interesting conversations when people notice how hard I push back against NIH. You don’t have to be the author to understand and be able to fiddle with…
What does NIH stand for?
Re: Google Cloud Is Down
#597Re: Google Cloud Is Down
#598Disclosure: I work on Google Cloud (but disclaimer, I'm on vacation and so not much use to you!). We're having what appears to be a serious networking outage. It's disrupting everything, including unfortunately the tooling we usually use to communicate across the company about outages. There are backup plans, of course, but I wanted to at least come here to say: you're not crazy, nothing is lost (to those concerns do…
What can be the reason for the outage?
Can it be a cyber attack to your servers?
Re: Google Cloud Is Down
#599There goes 3 nines for June and for Q2. I guess everyone gets a 10% discount for the month? https://cloud.google.com/compute/sla
The discount seems way too small. I would pay a premium for a cloud provider happy to give 100 percent discount for the month for 10 minutes downtime, and 100 percent discount for the year for an hour's downtime.
> The discount seems way too small.
> I would pay a premium for a cloud provider happy to give 100 percent discount for the month for 10 minutes downtime, and 100 percent discount for the year for an hour's downtime.
It takes a lot of effort (exponential) to reliably (I. E. Designed to fail-working) build something that is guaranteed to have this level of uptime at these penalties.
So I'm sure that I can build something that works like this, but would you pay me $100 per GB of storage per month? $100 per wall-time hour of CPU usage? $100 per GB of Ram used per hour? Because these are the premium prices for your specs.
Re: Google Cloud Is Down
#600You know this reminds me of a bad taste that Google Sales team left when I asked for some of my billing that I was unaware of running after following a quickstart guide. AWS refunded me in the first reply on the same day! GCP sales rep just copy pasted a link to a self support survey that essentially told me, after a series of YES or NO questions that they can't refund me. So why not just tell your customers like it…
Are you seriously complaining about having to pay for using their resources? I understand that you're surprised some things aren't covered in the free trial or free credit or whatever, but getting $300 free already sounded a little too good to be true (I heard about it from a friend and was dubious; at least in Europe, consumers are told not to enter deals that are too good to be true), you could at least have checke…
> Are you seriously complaining about having to pay for using their resources?
I didn't read it that way. I thought they were complaining about poor customer service that made it difficult to understand the bill or respond to it appropriately.