191–200 of 536 posts
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There are lots of horror stories about Paypal, but there is an obvious problem, nobody is going out of their way to write a blog post about how Paypal always worked for them. You can find pretty much the same horror stories about any Bank or credit card company.
Can you point me towards examples of a bank (not the government - a bank) confiscating a company’s account balance?
For me as a customer, having PayPal as payment option increases the propability of purchase. Especially with one-time purchases from small vendors. Reasons: No risk of credit card info misuse (by vendor), I only need username and password and I get certainly at least some kind of receipt for accounting.
I’m always surprised as to why people are concerned about card details misuse. You are not responsible for card-not-present fraud (without 3D Secure). You can dispute any fraudulent charge with your bank, and I’d bet good money the bank has actually better customer service in that regard compared to PayPal.
I got all the money they'd charged back but it was still a stressful time because I didn't have any other card at the time.
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> and some don't have a credit card If your customers are from Europe, it's not some , but most customers that don't have a credit card. Credit cards are uncommon here (probably hard to imagine if you are from USA). Online payments are a fragmented mess in Europe. Most countries have their own preferred online payment method (like iDEAL or bancontact), Paypal is basically the only reliable method that works everywher…
> If your customers are from Europe This is not a great approximation. In the UK you can assume almost every person has a payment card that works on the internet (debit and/or credit). In Poland on the other hand, the number of systems gets silly ( https://m.lot.com/us/en/payment-methods-on-lotcom )
Not surprised at all. We got banned too without any warning a few years ago. I wrote about my story here: https://news.ycombinator.com/item?id=11944701 Lots of people would simply think "It won't happen to me" and move on. But this is just another example that if it can happen to people using Paypal for years, it can happen to you too. It's better to offer other payment channels to customers so you can diversify. And…
You got banned for running a file sharing site, I’m afraid. PayPal’s terms require all file sharing sites to seek explicit approval before using the service, no exceptions.
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Non-US credit or debit card owners are not in that good position wrt. disputes and getting their money back. Most of them charge for disabling the card and sending a new one. Dispute last for months, and are not automatically protecting the customer.
This is the first time I hear about this for UK. The chargeback rules are set by the network , i.e. MasterCard, Visa (sure Amex as well but they are both issuer , acquirer and network so that’s perhaps an unfair example). Is there a different rule set for MC USA vs MC rest of the world? I worked for a fraud detection company in the UK that existed precisely because chargebacks work so well, here. So this is definitel…
Don't get me wrong, sometimes the networks rules are stronger than the laws for other reasons. Last I checked in the US the customer was legally out $50 in case of fraud, but all networks reduced it to zero figuring if they were already out potentially a large sum of money they may as well eat the last $50 too for goodwill reasons.
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Frozen, as long as they don't take the money either.
But with PayPal, that’s not the case. Your “money” in your account at PayPal is just a number in a table. The actual money, however, is in PayPal’s bank account where it is earning PayPal interest and investment opportunities.
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Right, if someone says alright, put your money in this box. But then they take the box and close it and say no, you can't open it, Sorry. What does that sound more like? Frozen, or stolen?
Frozen, as long as they don't take the money either.