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We got banned from PayPal after 12 years of business

blog.niteo.co

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Re: We got banned from PayPal after 12 years of business

#61

Post by consp »

deaps wrote: post #16

My only experience with paypal was about 8 years ago. I briefly remember signing up for it roughly 2-3 years prior to that. I linked my paypal to my (older) bank account so I could purchase something. This account had about $100 in it - it was my old left over account from before I got married and got a joint account, etc. So I kept a tiny bit of money in it. I had moved about 2-3 times since opening that account - I…

I do not know how it is in your jurisdiction but where I live a collector needs to inform you in timely manner of these kind of discrepancies if they want to enforce fines or overcharge fees. The means different kind of channels of communication than the regular ones (e.g. postal instead of login to the site, or at least show some effort). Note: this is only if they overcharge without you being able to do so normally, if are allowed to have a negative balance you pay regular fees and you signed a contract to do so.

Re: We got banned from PayPal after 12 years of business

#63

Post by raverbashing »

exabrial wrote: post #32

The lack of customer service in the Silicon Valley is a pervasive problem. * Cody Don on YouTube teaches the masses about science and regularly gets banned. His videos are rated G to PG. Despite millions of viewers and dollars of Revenue, there is nobody he can call. * Uber charged $1500 to my debut card a few months ago. There's literally nobody you can call about it. * Lose your Instagram/Twitter/Gmail? Too bad, be…

> Uber charged $1500 to my debut card a few months ago. There's literally nobody you can call about it.

Your bank. You call your bank.

Re: We got banned from PayPal after 12 years of business

#64

Post by lawn »

Fnoord wrote: post #36
mavdi wrote: post #20

Earlier quoted context omitted.

HN is traditionally anti crypto, but just want to point out that literally no one in this world can stop you accepting Bitcoin payments. That's the true power of decentralization.

> anti crypto That word, "crypto" alone is cringeworthy. HN is very much pro cryptography...

It should be obvious from the context though. "crypto" is also shortened from cryptography, why should it be exclusive to that?

Re: We got banned from PayPal after 12 years of business

#65

Post by Nextgrid »

jpalomaki wrote: post #58

For me as a customer, having PayPal as payment option increases the propability of purchase. Especially with one-time purchases from small vendors. Reasons: No risk of credit card info misuse (by vendor), I only need username and password and I get certainly at least some kind of receipt for accounting.

I’m always surprised as to why people are concerned about card details misuse.

You are not responsible for card-not-present fraud (without 3D Secure). You can dispute any fraudulent charge with your bank, and I’d bet good money the bank has actually better customer service in that regard compared to PayPal.

Re: We got banned from PayPal after 12 years of business

#66

Post by olah_1 »

jpalomaki wrote: post #58

For me as a customer, having PayPal as payment option increases the propability of purchase. Especially with one-time purchases from small vendors. Reasons: No risk of credit card info misuse (by vendor), I only need username and password and I get certainly at least some kind of receipt for accounting.

>For me as a customer, having PayPal as payment option increases the propability of purchase.

For me, Paypal looks disgusting. Like it's stuck in 2002. I'd much rather buy if there's Apple Pay via Safari or Gumroad or literally anything else.

Re: We got banned from PayPal after 12 years of business

#67

Post by brakmic »

Fnoord wrote: post #36
mavdi wrote: post #20

Earlier quoted context omitted.

HN is traditionally anti crypto, but just want to point out that literally no one in this world can stop you accepting Bitcoin payments. That's the true power of decentralization.

> anti crypto That word, "crypto" alone is cringeworthy. HN is very much pro cryptography...

True. That's why I used "decentralized solutions".

Re: We got banned from PayPal after 12 years of business

#68

Post by viraptor »

jdietrich wrote: post #45
viraptor wrote: post #40

Earlier quoted context omitted.

That doesn't necessarily follow. It shows that users prefer PayPal, but not that they wouldn't use alternatives if PayPal's not available. If they really want to know the answer, they could do an A/B test with missing PayPal and see how many people drop out without it. Also, was PP the default/first payment option by any chance?

>If they really want to know the answer, they could do an A/B test with missing PayPal and see how many people drop out without it. I've done these tests, repeatedly; removing the PayPal payments option consistently leads to a statistically significant increase in cart abandonment. Some customers strongly prefer PayPal (especially on unfamiliar sites) and some don't have a credit card.

Sure. But it still doesn't necessarily mean "PP bans them, they will still be out of business". It may. But I disagree with the jumping to conclusions unless it's been tested (and it doesn't sound like OP did)

Re: We got banned from PayPal after 12 years of business

#70

Post by Angostura »

jpalomaki wrote: post #58

For me as a customer, having PayPal as payment option increases the propability of purchase. Especially with one-time purchases from small vendors. Reasons: No risk of credit card info misuse (by vendor), I only need username and password and I get certainly at least some kind of receipt for accounting.

Whereas I, as a consumer never use them because they are scammy.
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