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I don't quite get what people expect... do they think that once google creates something, they are obligated to continue it indefinitely? That seems like an unreasonable expectation.
I think that many people naturally expect Google to work like a lot of other companies, which are focused on satisfying individual customers. Google, though, is unusual that most of their users are not Google customers. They are the product. So Google's relationship to most individuals is statistical , not personal. If they care about me as an individual, I have never seen the slightest sign of it. I also think that…
Let's ban Google from working on life-saving medical devices, because they will just get bored and stop supporting the software.