Earlier quoted context omitted.
Here in New Zealand, facebook handles a lot of the smaller scale commerce (like craigslist or gumtree might in other places), also many organisations and businesses only have presences on facebook. It's unfortunate, but there certainly are people here who are impacted by facebook outages. I've heard that ebay's culture has a sense of responsibility to the people who make a living on their platform. As an outsider to…
Ebay’s incentives are at least aligned with their sellers in that they don’t directly compete with them like Amazon does. However in any disputes they take the buyer’s side nearly always.
Comments like some above make me think that facebook outages maybe aren't taken as seriously as they should be.