101–110 of 256 posts
I have always favored GCP over AWS but Amazon does win in the customer support offered.
It will be interesting to see if Google invests in non-automated human teams for sales and support.
Earlier quoted context omitted.
Azure was pretty late but their main fairly simple task was to cloud-enable the massive .net/MS-SQL army. Initial attempts weren't great (Azure tables, branding changes) but they iterated fast and knocked it out the park. Google is replicating Amazon now (after failing with app engine), but without the mindshare. Amazing because they are the cloud story - many cheap computers rather than huge ones. App Engine hurt th…
Right. My only complaint on AWS is how confusing it is. Gcloud is much simpler, IMO.
[1] https://app.pluralsight.com/library/courses/microsoft-azure-...
Google has two big problems - developer relations and compliances. Here's a very simple example - has anyone filed a ticket in Google cloud ? Well you cant, unless you are on an expensive tier of support. Even when you have one, it is super hard to file a ticket. They generally ask you to go to Google groups. AWS and Azure ticket support is beyond awesome. Anything from issues with servers to billing. AWS has live ch…
Agreed. Slack is also awesome in this respect. You file a ticket and a human answers it quickly and it doesn’t matter if you are the IT department asking the question or just a regular user in the enterprise. They even offer live chat. I have no idea how to file a bug / feature suggestion with google. Big missed opportunity.
> Neither company is satisfied with that, of course. Google so much so that it moved on from Diane Greene at the end of last year, bringing in Oracle veteran Thomas Kurian to lead the division out of the doldrums. > (...) > Bloomberg reports that he announced a plan to increase the number of salespeople and train them to understand specific verticals, ripping a page straight from the playbook of his former employer,…
Azure was pretty late but their main fairly simple task was to cloud-enable the massive .net/MS-SQL army. Initial attempts weren't great (Azure tables, branding changes) but they iterated fast and knocked it out the park. Google is replicating Amazon now (after failing with app engine), but without the mindshare. Amazing because they are the cloud story - many cheap computers rather than huge ones. App Engine hurt th…
It's not that businesses actually fear that Amazon will look at the data they have in AWS, but AWS props up other Amazon businesses, and who wants to help prop up their competitor?
I don't understand why Google doesn't woo silicon valley startups more aggressively. Gcloud is actually a pretty solid service, far more usable at varying levels of technical expertise. A lot of nice integrated tools for high end users (EC2/kub8/cloud console/etc) that gives AWS a good run for their money, and (gcloud web browser, web console, gcutils) for devs not that familiar with cloud tools that are significantl…
Google has lost much of the trust developers placed in them, first of all by terminating products some of us loved [1] and also by terminating user accounts in an automated fashion with no way to appeal. Imagine your business depending on Google Play Store, then getting your account banned due to some association with another account that supposedly broke their ToS, with no way to contact support, to appeal the decis…
Earlier quoted context omitted.
Completely anecdotally speaking - at a few enterprises, convincing customers to make use of GCP has been an uphill battle. I notice deep misgivings regarding the support timescales, and even for supported products, poor support in general (ymmv+++). GCP do have a clause in their SLA/T&C where they promise a 1 year notice in the case of any services they plan to deprecate, but that hasn't helped assuage fears - they w…
Thanks, I used to do consulting so I've seen this firsthand. Many of our non-technical clients demanded Azure even when it wasn't ideal (this was years ago, before they cloned most of AWS). Why? Microsoft is known for long term support, at reasonable prices. Any business that's survived more than a decade loves them for it. We had clients running Windows 95 in VM's if that gives you an idea of how far some companies…
Puh-lease! I log into a VMS server every day to access an application that saw it's last update in 1995. Which wasn't even deployed until 2001. It will be replaced this year with a Win95 era application, complete with acres of giant grey buttons, served over a Citrix link from VMs running Server 2008. Bleeding edge, boys, bleeding edge.
The reason for IBM's failure is pretty obvious. Their old school bare-metal servers at Softlayer are a good value, but the need for bare metal is decreasing with IO improvements like SR-IOV and real hardware level virtualization (ex HVM on AWS). I've also heard IBM is running that division into the ground. Their cloud offering sucks. Last time I was curious, I couldn't even figure out how much my server would cost. T…
Completely anecdotally speaking - at a few enterprises, convincing customers to make use of GCP has been an uphill battle. I notice deep misgivings regarding the support timescales, and even for supported products, poor support in general (ymmv+++). GCP do have a clause in their SLA/T&C where they promise a 1 year notice in the case of any services they plan to deprecate, but that hasn't helped assuage fears - they w…
Earlier quoted context omitted.
Azure was pretty late but their main fairly simple task was to cloud-enable the massive .net/MS-SQL army. Initial attempts weren't great (Azure tables, branding changes) but they iterated fast and knocked it out the park. Google is replicating Amazon now (after failing with app engine), but without the mindshare. Amazing because they are the cloud story - many cheap computers rather than huge ones. App Engine hurt th…
Unless your business is in direct competition with other parts of Amazon's service. It's not that businesses actually fear that Amazon will look at the data they have in AWS, but AWS props up other Amazon businesses, and who wants to help prop up their competitor?
The reason for IBM's failure is pretty obvious. Their old school bare-metal servers at Softlayer are a good value, but the need for bare metal is decreasing with IO improvements like SR-IOV and real hardware level virtualization (ex HVM on AWS). I've also heard IBM is running that division into the ground. Their cloud offering sucks. Last time I was curious, I couldn't even figure out how much my server would cost. T…
Earlier quoted context omitted.
Completely anecdotally speaking - at a few enterprises, convincing customers to make use of GCP has been an uphill battle. I notice deep misgivings regarding the support timescales, and even for supported products, poor support in general (ymmv+++). GCP do have a clause in their SLA/T&C where they promise a 1 year notice in the case of any services they plan to deprecate, but that hasn't helped assuage fears - they w…
As far as I know, AWS has never abandoned a service. They deprecate services and occasionally make services unavailable for new accounts.