41–50 of 256 posts
Wait. AWS only has 32% market share? That is way less than I would have guessed.
I'm sure if you look at Compute, Storage, and Networking cloud spend, AWS has a much higher marketshare.
Google has always seemed actively hostile when it comes to support, since they don't like to leave any power in the hands of a human when an algorithm could do it more efficiently. Is cloud any different?
To get more hand-holding support, it's the same as AWS, i.e. you pay for it: https://cloud.google.com/support/
Here's a very simple example - has anyone filed a ticket in Google cloud ? Well you cant, unless you are on an expensive tier of support. Even when you have one, it is super hard to file a ticket. They generally ask you to go to Google groups.
AWS and Azure ticket support is beyond awesome. Anything from issues with servers to billing. AWS has live chat support for 29$ per month. In India, the only way to get postpaid billing is through a local Google partner : Google will not do it. On AWS and Azure, it's a simple process after you hit a certain spend .
AWS Artifact is a brilliant self service tool for compliance. And I can't stress this enough - they do this country by country. They will issue digitally signed (for you) compliance documents for free. In fact, in India they went above and beyond and did specific compliance (using a big-4 consultancy) because of some regulatory changes that I highlighted.
I really like the product that Google has - but they are running a cloud service like a b2c service. When it should be run like a b2b service. Their entire sales org is broken.
Google has two big problems - developer relations and compliances. Here's a very simple example - has anyone filed a ticket in Google cloud ? Well you cant, unless you are on an expensive tier of support. Even when you have one, it is super hard to file a ticket. They generally ask you to go to Google groups. AWS and Azure ticket support is beyond awesome. Anything from issues with servers to billing. AWS has live ch…
Earlier quoted context omitted.
Azure was pretty late but their main fairly simple task was to cloud-enable the massive .net/MS-SQL army. Initial attempts weren't great (Azure tables, branding changes) but they iterated fast and knocked it out the park. Google is replicating Amazon now (after failing with app engine), but without the mindshare. Amazing because they are the cloud story - many cheap computers rather than huge ones. App Engine hurt th…
> Azure was pretty late but their main fairly simple task was to cloud-enable the massive .net/MS-SQL army. I'd be interested to know about the number of: * Linux based deployments on Azure * Windows/.Net based deployments on other providers Basically I'm assuming that all the .NET crowd is hosted at Azure and the rest are being hosted on Amazon/Google/RedHat/Heroku. If that assumption is true (even with 4-5% of room…
When you have a $xx million Azure minimum commit that your C-level has already written a check for, you yell at your account team until they add Linux support and try to make due with what you have.
I've heard internal numbers that Linux VMs outnumber Windows 2-to-1, but that they see long term value in doing a "lift and shift" of existing apps, then down the road sell them consulting services to migrate to .net.
Google has always seemed actively hostile when it comes to support, since they don't like to leave any power in the hands of a human when an algorithm could do it more efficiently. Is cloud any different?
You can go to https://cloud.google.com/support/docs/issue-trackers and open a ticket at the respective product issue tracker. To get more hand-holding support, it's the same as AWS, i.e. you pay for it: https://cloud.google.com/support/
The second was a more recent one where our app was discontinued from their playstore because they updated their SMS policies. All their communication were landing to my Bulk folder. Even HN has some horror stories about their 'couldn't care less' attitude.
Earlier quoted context omitted.
You can go to https://cloud.google.com/support/docs/issue-trackers and open a ticket at the respective product issue tracker. To get more hand-holding support, it's the same as AWS, i.e. you pay for it: https://cloud.google.com/support/
Hostile answer further discredits google support
Am I the only one that thinks IBM's acquisition of Softlayer did more to help Amazon than it did to help IBM? (or, more specifically, their mishandling of the acquisition) Cloud isn't the big market, traditional hosting is. But cloud continues to grow. I thought the idea behind the Softlayer acquisition was going to be to try to funnel the much larger group of people who aren't ALL IN on cloud into some hybrid/cloud…
We're leaving Softlayer, but to an acquirer's infrastructure, not to Amazon.
> Neither company is satisfied with that, of course. Google so much so that it moved on from Diane Greene at the end of last year, bringing in Oracle veteran Thomas Kurian to lead the division out of the doldrums. > (...) > Bloomberg reports that he announced a plan to increase the number of salespeople and train them to understand specific verticals, ripping a page straight from the playbook of his former employer,…
Even being a differentiator doesn't seem to help. Joyent's Triton infrastructure is extremely impressive and container-centric, yet hasn't made a major dent into AWS.
They completely ignored the fact that the big companies with huge budgets are full of people who don't give a shit about SmartOS resource grids and just want easy and similar enough to what they already know/run.
People tried to label Amazon Lightsail as a "DigitalOcean killer", it was really a way to lower the bar of intimidation for the IT guys at paper mills and car seat factories.