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Earlier quoted context omitted.
You can give cash tips instead.
Are Uber and Lyft doing this too? Should we tip them in cash? I've wondered if that was better for them.
[1] https://www.uber.com/drive/partner-app/how-tips-work/
[2] https://help.lyft.com/hc/en-us/articles/115013081368-How-to-...
DoorDash is extremely helpful for me because I'm disabled and can't cook so it's really convenient for me to be able to order food for delivery when I don't have a caregiver around to cook food for me. I'm extremely disappointed by DoorDash's policies but because of my circumstances I can't just boycott. I live in a college town too, so most DoorDash drivers are students who are just barely getting by, so I'll be tip…
There are plenty of other delivery services. Grubhub, UberEats, and Caviar are a few off the top of my head.
>Instacart and DoorDash...have figured out a clever way to use customer tips to lower their labor expenses. Isn't this how restaurants work..?
In the restaurant industry, a waiter must be paid the standard minimum wage (for the state/city/etc). However, because tips are expected, the employer is allowed to pay less IF AND ONLY IF the tips make up the difference.
Made up example: State min. wage: $10/hour State adjusted min. for wait staff: $5/hour
Tips per hour: $6/hour Actual pay: $11/hour ($5 adjusted + $6 tips)
Tips per hour: $3/hour Actual pay: $10/hour ($3 tips + $7 pay)
I have a simple answer: I will never use Instacart or Doordash again, ever. Even if they change their policy, they are dead to me as companies, and any company that acquires them is similarly dead to me. If you're out there, upstart disruptors, know that pulling stuff like this will cost you at least one customer for life. I'm sure that there are more people like me.
Instacart workers have urged customers not to boycott the company, which would cut even further into their earnings.
"deceptive tipping policies"
Huh...
Somehow I think if I set up a tipping jar for the government and kept the majority of the funds, it would be quickly called 'stealing'. Actually, I think in California since the amount is over $10k, it's grand theft.
Welcome to the era of legislative capture, when the criminal activities of a corporation are discovered, "journalists" frame the situation as "big company make mistake, people get upset, people should figure it out and want transparency" and then seem to want to compare this to our outrage culture.
lol
What transparency could you trust from someone who stole from you?
Outrage seems to carry a connotation of being a bit of an overreaction. And a strong reaction.
People aren't hurling insults because of this.
They are angry. And rightfully so. They were stolen from. The article makes no sense unless you believe it was a 'mistake of deceptive practices'.
There's not even a single mention of restitution or ANYTHING that wouldn't have been approved by a corporate PR team in an effort to appear 'unbiased'.
If crack dealers had this type of coverage, we'd be hearing about 'Possible loud sounds that could be confused with guns that happen when certain issues arise. Maybe we should ask for transparency to see what is going on?'
This is a great example in my opinion of the apathy we need to combat as technologists. Why did NO ONE in any meetings when designing this "feature" or process say anything? "This is wrong/greedy/will have blowback." No one voiced concerns? Or, more specifically, if they did, no one listened? They didn't think this would leak out, with all the hatred regarding wage stagnation, income inequality, corporate greed? A ma…
This is similar to asking why a McDonald's worker doesn't think more about American health. A single fast food employee may contribute more to the end product than most engineers.
A tech strike is also far less effective. Only people in the region can effectively make your burger. People in Australia can coordinate with people in China to build your software.
The kick of the plot here is to not tip on Instacart as you're just handing money to VCs. Or maybe give the driver cash?
Why would you tip on any service where you are already literally paying for the service of delivery? It's like tipping has become completely divorced from any purpose.
This is a great example in my opinion of the apathy we need to combat as technologists. Why did NO ONE in any meetings when designing this "feature" or process say anything? "This is wrong/greedy/will have blowback." No one voiced concerns? Or, more specifically, if they did, no one listened? They didn't think this would leak out, with all the hatred regarding wage stagnation, income inequality, corporate greed? A ma…
Worth noting as well that they call the workers 'shoppers' which helps distance them from the concept of doing work. You mean we have to pay them just to shop all day? /s
DoorDash is extremely helpful for me because I'm disabled and can't cook so it's really convenient for me to be able to order food for delivery when I don't have a caregiver around to cook food for me. I'm extremely disappointed by DoorDash's policies but because of my circumstances I can't just boycott. I live in a college town too, so most DoorDash drivers are students who are just barely getting by, so I'll be tip…
You should call your local grocery store and see if they have a delivery program. Many if not most do, although it's typically poorly advertised or unadvertised. You can have them deliver prepared food from the store.
Earlier quoted context omitted.
It's not uncommon to tip your UPS/FedEx delivery person, or your USPS carrier. At least around the holidays.
I would guess that the ratio of the number of tips to the number of deliveries for UPS/FedEx/USPS is orders of magnitude lower than for Instacart/DoorDash/etc.