Earlier quoted context omitted.
Where did you move them to?
I built a Mandrill clone based on SES, Google AppEngine, Phoenix/Elixir. I moved everything there and it works pretty well, planning to open source it at some point.
Mandrill has been down for over 30 hours with no explanation
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Re: Mandrill has been down for over 30 hours with no explanation
#82I made the switch to mailclickconvert.com from constant conatct and its been much better.
Re: Mandrill has been down for over 30 hours with no explanation
#83I live in Atlanta where MailChimp (the parent company) is headquartered. They hire for progressive politics first, actual technical skills second/third. Many of their employees spend a large part of their day on social justice crusades targeting community members for wrong-think instead of gasp actually building a better products and taking care of customers. They are also known to remove accounts on the system based…
Please provide proof when making claims like this. Infowars/Alex Jones doesn't count, they were universally blacklisted.
Re: Mandrill has been down for over 30 hours with no explanation
#84Unfortunately this is standard MailChimp way of doing things ever since they screwed over paying customers and merged with Mandrill [1]. They are the opposite of a transparent organization - they are the GoDaddy of this business. (I was super pissed once they removed their status page..WTF). We hit these errors a few months ago with our clients and I put up a roadmap to move all of them off the terrible joke that Man…
100% agree. Beyond the change to TOS, they also quadrupled Mandrill prices with almost no notice forcing companies with high volume to scramble (or pay massive amounts). Don't use Mandrill or Mailchimp for anything important.
Re: Mandrill has been down for over 30 hours with no explanation
#85Got this email just now. - - - - Hello, We’re contacting you about an ongoing outage with the Mandrill app. This email provides background on what happened and how users are affected, what we’re doing to address the issue, and what’s next for our customers. What happened Mandrill uses a sharded Postgres setup as one of our main datastores. On Sunday, February 3, at 10:30pm EST, 1 of our 5 physical Postgres instances…
Why does one shard being down remove all their inbound functionality? I'm struggling to understand the purpose of sharding if you can't pull a node offline and replace it while you deal with the wraparound. Is it part of postgres that if one shard has an issue, the entire cluster goes into read only mode?
This is not usually the purpose of sharding though. Having a replica of each node or each block of data (and a good failover system) is what would allow you to pull a node offline with no impact. Though it's worth pointing out, even if they had a replica of the node in this case, the replica would probably experience XID wraparound at the same time so that probably wouldn't help.
Sharding usually means partitioning the data so that different data goes to different nodes. In this case that's consistent with 20% of outbound emails being affected if 1 of the 5 shards is down.
There are definitely some red flags with their usage though, like ideally only 20% of inbound emails and events would be affected as well but they said almost all of them are. And ideally you couldn't get into a situation to begin with where you have one shard getting way more writes than everything else. And of course ideally you're monitoring XIDs and can respond enough in advance. I'd be interested to read a more detailed writeup, though based on some of the comments here about their lack of transparency it seems unlikely that one will be released.
Re: Mandrill has been down for over 30 hours with no explanation
#86Earlier quoted context omitted.
I built a Mandrill clone based on SES, Google AppEngine, Phoenix/Elixir. I moved everything there and it works pretty well, planning to open source it at some point.
You might have a viable saas there. Check out email octopus and moonmail (also open source)
Re: Mandrill has been down for over 30 hours with no explanation
#87Re: Mandrill has been down for over 30 hours with no explanation
#88Got this email just now. - - - - Hello, We’re contacting you about an ongoing outage with the Mandrill app. This email provides background on what happened and how users are affected, what we’re doing to address the issue, and what’s next for our customers. What happened Mandrill uses a sharded Postgres setup as one of our main datastores. On Sunday, February 3, at 10:30pm EST, 1 of our 5 physical Postgres instances…
Re: Mandrill has been down for over 30 hours with no explanation
#89Source Code: https://github.com/niftylettuce/forward-email
Re: Mandrill has been down for over 30 hours with no explanation
#90Earlier quoted context omitted.
We're currently using Mandrill to send outbound emails, although we've had issues with some API calls, all the outbound emails we sent have been delivered. Certain things like viewing email content look broken on certain emails which doesn't hurt the business, yet... It's true though that this service is nearing death as hasn't had an update to any of its features since it merge with Mailchimp. Looking to change serv…
The weirdest UX problem I've found with Mandrill is that you can't use the browser "CTRL-F" to search an email template unless the text is _currently_ visible. Not sure how they manged to mess up the search functionality for a text box that is intended to have massive amounts of text in it. It makes it harder to do a minor spot edit of a template than it should be. Things begin to make sense now...