Deliveroo users are getting defrauded

Post by stronglikedan » Thu, Jan 24, 2019, 4:04 PM UTC

skh wrote: post #60

kitbrennan wrote: post #51

I'm not surprised by this response from Deliveroo. Their focus lately has definitely moved away from customer satisfaction. I discovered recently that drivers are allowed - without penalty - to reject an order when they reach the pickup location if they see the receipt and decide it is too far to travel [1]. As a customer you just see your food go: `Assigning Driver -> Driver En Route to Pickup -> Driver Arrived at P…

I think I’m old fashioned but I just don’t understand the appeal of these food delivery services. My friend’s son uses Postmates to order fast food and it seems absurd to me. I must be missing something about theses services given their popularity. Do you mind explaining why you use them?

Post by stronglikedan » Thu, Jan 24, 2019, 4:08 PM UTC

Deestan wrote: post #74

himlion wrote: post #66

Earlier quoted context omitted.

Is this actually shady? When doing takeaway you are not really paying for the ambiance of the restaurant anyway and IF the quality is the same I wouldn't necessarily have a problem with it.

> IF the quality is the same That's the thing. It isn't. Every franchise, big or small, has wildly different quality of ingredients and preparation (and even send the correct damn drink and remember the dip) among outlets, and if I order from that one, I want that one to prepare my food.

Post by ddeokbokki » Thu, Jan 24, 2019, 4:09 PM UTC

entity345 wrote: post #5

Perhaps worth mentioning, since it's nowhere in the article, that the first thing to do is not to spend hours on the phone with Deliveroo (or whoever else) but to call your bank to report the transactions as fraudulent and to block your card. That will probably get you a refund quicker (the transactions will likely be held until clarified) and will stop any further fraud. As for Deliveroo's support team... Not very g…

Post by jacquesm » Thu, Jan 24, 2019, 4:13 PM UTC

mcv wrote: post #172

chopin wrote: post #94

Earlier quoted context omitted.

Charge back for a credit card? That's the first time I hear of this. Do you have citations for this?

It's the one saving grace for using something so insecure for payments. At least the credit card company and/or merchant share that risk.

Post by ddeokbokki » Thu, Jan 24, 2019, 4:16 PM UTC

talltimtom wrote: post #147

iagooar wrote: post #98

Earlier quoted context omitted.

> It's really common practice for a citizen or someone with a work visa to register and then rent their phone to someone desperate with no work visa Do humans really have such low morality and ethics? I just can't picture a person who does this to another human being...

What’s immoral here? You know someone who can’t work so you let him rent your phone so he can work. I mean it’s not respecting the law, but it’s no more immoral than companies renting out cars, houses, or tools used by others to earn a living.