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Tell HN: I Hugely Regret Using Stripe Atlas

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Re: Tell HN: I Hugely Regret Using Stripe Atlas

#91
post #81

Earlier quoted context omitted.

Businesses generally make decisions on economic interest aligning with incentive structure. It is not personal. Victims are specifically targetted, or some sort of personal boundary is violated. It can get very personal. We might sometimes talk about someone being a victim of an impersonal force. For example, someome being injured as a result of a tsunami. However, excessively attaching to the narrative of being a vi…

> However, excessively attaching to the narrative of being a victim [...] There is no particular indication that the OP was calling forth the grand "victim narrative," or comparing themselves to sexual assault survivors in any way. > Victims are specifically targetted, or some sort of personal boundary is violated. It can get very personal. That's a mischaracterization of the word, focusing on a subset of the cases w…

You don’t have to compare oneself to sexual assault victim narrative to attach to some sort of a narrative. People can be attached to all kinds ot ideas and narratives. I have learned from my own life journey that suffering can’t really by quantified, and one person’s experience of suffering can be as intense to them as someone else’s.

As I said, being a victim of an impersonal force can happen in the business world too.

Whether the acting force is personal or impersonal, the victim usually experiences (1) the force personally and (2) feels helplessness at the situation. The latter is kinda strange to me in the context of a business setting given the common narratives around self-reliance and exploiting opportunities in the business and startup subculture.

Thing is, I don’t see much at stake besides time, stress, and inconvenience. Maybe this is an appeal to public opinion get some leverage over Stripe? If not, and they really want to be in the victimhood narrative as an entrepreneur, sure, go ahead. I don’t see how such an orientation will help someone succeed as an entrepreneur.

Re: Tell HN: I Hugely Regret Using Stripe Atlas

#92
>So if you already had some transactions (hope you do if you're forming a company)

Erm, I wouldn't take a cent from a customer without being a proper company. Lack of legal protections, unnecessary tax complications etc.

>Third problem, want to switch to Azlo bank so that at least you don't have to pay monthly fees? That's great except Azlo will tell you that you need to talk to Stripe to do that,

Um, I'm not sure why you you thought Stripe or Azlo should do this for you, a random company can't close your company's bank account for you and open another account at another bank for your company. You open an account with Azlo, make the minimum deposit. Transfer the rest of the money from SVB and ask SVB to close the account, fill out any necessary paperwork.

As far as banks in general, you can go to any bank of your choosing "I'd like to open a small business account" or "I'd like to open a business account" and they'll say "Great, sit right down! Do you have your..." and rattle off a list of paperwork and identification you need. Small business accounts rarely have minimum balance requirements or monthly fees either.

Re: Tell HN: I Hugely Regret Using Stripe Atlas

#93

That’s nonsense. I switched my bank to Chase in my Stripe account settings, it took seconds.

OP doesn't understand banking.

They want Stripe to close their company's account at bank A (that is not Stripe) and create a new account for their company at bank B (that is not Stripe) not realizing that is THEIR responsibility.

Re: Tell HN: I Hugely Regret Using Stripe Atlas

#94

Earlier quoted context omitted.

I hope you are trolling.

Payment processing should be agnostic as to the subject of payment, as long as no laws are being broken. How would you like it if Visa suddenly decided that you couldn’t use their cards for buying alcohol?

Here's the thing, and keep in mind I'm very pro 2a. It has nothing to do with 'oh gun are bad' 'oh drugs are bad' 'oh porn is bad' it does however have everything to do with 'high risk items lead to much higher chargeback/fraud rates and we'd just as soon as not deal with that unpredictability and general headache'.

That is why 'high risk' processors charge a considerably higher % and per transaction fee and generally hold a percentage (I've personally seen as high as 50%) of every transaction for 1 month or longer (I saw an extreme of one holding 50%, releasing 25% after one month and the other 25% after 3 months before releasing it to the business as you generally have 60 days to dispute a charge).

Re: Tell HN: I Hugely Regret Using Stripe Atlas

#95

Earlier quoted context omitted.

I hope you are trolling.

Payment processing should be agnostic as to the subject of payment, as long as no laws are being broken. How would you like it if Visa suddenly decided that you couldn’t use their cards for buying alcohol?

You are assuming moral reasons where simple business reasons suffice.

That’s why I said I hoped you were trolling, because the alternative is that you have a strong opinion about something which you have thought insufficiently about.

Re: Tell HN: I Hugely Regret Using Stripe Atlas

#96
post #47

If you're in the US, you can just walk into a bank of your choice and open a account. Stripe doesn't care what you do with your SVB account. Just replace it with your new account number in Stripe payment settings and you're done. This is not an endorsement, but I've been hearing good things about First Republic Bank. If you're not in the US, let me first point out that Azlo doesn't even support international transfer…

First Republic's customer service is top notch. My accounts can't possibly generate much revenue for them, but they still treat me like royalty whenever I call/email them or walk into the office. The only thing I have to complain about is that (as of a year ago) they don't offer an overdraft line of credit for small business accounts.

Their student loan refinancing products are pretty fantastic. I highly recommend anyone with a large student loan to look them up!

Re: Tell HN: I Hugely Regret Using Stripe Atlas

#97

Earlier quoted context omitted.

I would recommend: Harvard Business Services + BofI bank for anyone looking for a Stripe alternative. I've had no issues so far and it's much cheaper ($150 for registered agent, free online banking).

I started using Bank of the Internet (now Axos) for my personal stuff after Simple got shitty. I've been extremely pleased with them. If I were starting a business today, I would absolutely go to them first.

What is wrong with Simple?

Re: Tell HN: I Hugely Regret Using Stripe Atlas

#98

My biggest problem with Stripe is that roughly 50% of transactions are declined! This is a huge business problem. Not uncommon either for Stripe users. I suspect (without proof) that if you are a big trusted entity, Stripe and the whole financial system probably greases the wheels a bit to improve your success rate...

> My biggest problem with Stripe is that roughly 50% of transactions are declined! Are you guys actually collecting all of the relevant information for an account, like billing info? We've only had a single failed payment in the past year and it was an issue at the card's bank rather than Stripe.

I collect only the most basic info, name, card number, zip, cvc.

Maybe that's part of the problem?

However this was the happy path that Stripe's docs encouraged me to use.

Re: Tell HN: I Hugely Regret Using Stripe Atlas

#99
post #90

My biggest problem with Stripe is that roughly 50% of transactions are declined! This is a huge business problem. Not uncommon either for Stripe users. I suspect (without proof) that if you are a big trusted entity, Stripe and the whole financial system probably greases the wheels a bit to improve your success rate...

Are you running a store that sells stuff that could be easily resold, or action on your sales pages could be easily automated? If you're getting a lot of declines (and they're not due to tech issues) sounds like you're being used to use, or at least "test" stolen CC numbers. A lot chargebacks would mean you're selling porn ;)

Nah, I'm selling API services.

I have a majority of international customers, which maybe doesn't help...

Re: Tell HN: I Hugely Regret Using Stripe Atlas

#100

Earlier quoted context omitted.

I started using Bank of the Internet (now Axos) for my personal stuff after Simple got shitty. I've been extremely pleased with them. If I were starting a business today, I would absolutely go to them first.

What is wrong with Simple?

Simple doesn't offer business banking.
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