Surprise DNA Results Are Turning Customer-Service Reps into Therapists
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Re: Surprise DNA Results Are Turning Customer-Service Reps into Therapists
#2Re: Surprise DNA Results Are Turning Customer-Service Reps into Therapists
#3This has to be a really tough call center job. People don't want to trust what you're telling them. Who is going to believe their father/brother/sister isn't?
Re: Surprise DNA Results Are Turning Customer-Service Reps into Therapists
#4This has to be a really tough call center job. People don't want to trust what you're telling them. Who is going to believe their father/brother/sister isn't?
At the end of the day, what difference does it make? You can't change the past. Also I'm pretty sure knowledge like "he's not my real father" will stay in the back of your mind and pop up from time to time, making things awkward for a long time.
I think maybe it boils down to some people always wanting to know (me) and others who don't (whatever it is) - and you've probably self-selected when you clicked all the boxes as you spat into a tube.
Re: Surprise DNA Results Are Turning Customer-Service Reps into Therapists
#5Re: Surprise DNA Results Are Turning Customer-Service Reps into Therapists
#6Re: Surprise DNA Results Are Turning Customer-Service Reps into Therapists
#7https://www.reddit.com/r/AskReddit/search?q=Dna&restrict_sr=...
Re: Surprise DNA Results Are Turning Customer-Service Reps into Therapists
#8Re: Surprise DNA Results Are Turning Customer-Service Reps into Therapists
#9If ask Reddit is anything to go by this is slowly becoming normal. You have to wonder if 20-30 years from now mores will have shifted to reflect the reality that there are often familial buried secrets of every kind out there. https://www.reddit.com/r/AskReddit/search?q=Dna&restrict_sr=...
I got this reference indirectly from The Red Queen, an interesting book. It's packed away, so I can't give anything more specific.
Re: Surprise DNA Results Are Turning Customer-Service Reps into Therapists
#10Literal quote from that click-bait: "We don’t really play the role of therapist"
“We don’t really play the role of therapist, but rather listen and try to be sympathetic and empathetic, getting them to process things,”
That’s... that’s basically therapy.