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Motorola and iFixit partner to sell phone repair kits

ifixit.org

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Re: Motorola and iFixit partner to sell phone repair kits

#71
post #56

I own a fairphone 1 and after I dropped it once I was able to order a new screen. With instructions made by by the fairphone team I was able to fix my phone. I'm bitter though, because they soon switched development to fairphone 2 in a higher price class and I'm left with android 4.2.2. Many new apps on the play store stop being compatible. I believe, something like this is only viable, if the phone maker guarantees…

Regarding longer software update promises, a good number of recent Motorola phones are on either the Android One or Android Enterprise Recommended lists, so they should get security updates for at least 3 years from launch and see at least 1 or 2 Android letter OS upgrades. The Android Enterprise Recommended "rugged" devices get at least 5 years of security updates, which is quite good, although Motorola doesn't make…

> Motorola doesn't make any "rugged" devices currently

all of motorola's rugged phones are designed for firstnet (private, secure LTE for emergency responders). these are relatively repairable (removable battery, screws behind the battery) but i wouldn't hold my breath for consumer models.

https://www.motorolasolutions.com/en_us/products/lte-user-de...

Re: Motorola and iFixit partner to sell phone repair kits

#72

I have a lot of respect for iFixit. They at least appear to have their heads screwed on right, and the tools I've bought from them do really seem to be good quality. My only recent "complex" task that needed their tools was adding a hybrid water cooler to a 1080ti GPU. Their stuff was great, and their customer service has been good too. (EDIT: I meant to say, the addition went well due to their tools, good quality st…

MIL-STD-810G doesn't really mean anything unless they have test results available. That standard is mostly just a list of lab tests and how to perform them. It could mean anything from the product is designed to comply but never tested all the way up it passing the whole gambit of various tests. Military hardware is going to actually be tested if the manufacturer wants to sell it to the government. No one is regulating the standard for consumer hardware. IP codes at least mean something in regards to what the product is supposedly designed to handle, whether or not the rating is legit is another story.

Re: Motorola and iFixit partner to sell phone repair kits

#73

I have a lot of respect for iFixit. They at least appear to have their heads screwed on right, and the tools I've bought from them do really seem to be good quality. My only recent "complex" task that needed their tools was adding a hybrid water cooler to a 1080ti GPU. Their stuff was great, and their customer service has been good too. (EDIT: I meant to say, the addition went well due to their tools, good quality st…

What exactly would qualify a phone as user repairable? I'm guessing something could be repairable by users, but the costs of the tools are prohibitive. Would that be considered user repairable or would cost of materials and tools have to factor into the equation?

iFixit actually has a rating system for that: https://www.ifixit.com/smartphone-repairability

Re: Motorola and iFixit partner to sell phone repair kits

#74

I have a lot of respect for iFixit. They at least appear to have their heads screwed on right, and the tools I've bought from them do really seem to be good quality. My only recent "complex" task that needed their tools was adding a hybrid water cooler to a 1080ti GPU. Their stuff was great, and their customer service has been good too. (EDIT: I meant to say, the addition went well due to their tools, good quality st…

What exactly would qualify a phone as user repairable? I'm guessing something could be repairable by users, but the costs of the tools are prohibitive. Would that be considered user repairable or would cost of materials and tools have to factor into the equation?

> but the costs of the tools are prohibitive.

A device being repairable does not equate to the device being repairable by the owner only.

The cost for a tool could be prohibitive for a single person but would still make sense for a professional third party repair company.

Re: Motorola and iFixit partner to sell phone repair kits

#75
post #31

Earlier quoted context omitted.

And they said sorry and let users disable it. FWIW disabling it makes my phone turn off when I'm using it in cold so they had their reasons. Not only that, they released ios12 which makes my iphone 6 feel like new again, which is unprecedented in other OSes.

So it's ok to screw over customers as long as you apologize after they find out?

I mean you could at least pretend to have a charitable interpretation of their position. Apple implemented a software workaround to extend the useful life of phones with aging batteries which engineering thought would be transparent.

Then after what could only be described as a media shitstorm Apple responded to the criticism by putting the decision in the user's hands and offered battery replacements for around material cost. I mean $30 is ridiculously cheap when just the battery for my Android phone is $24 before shipping and labor. I'm honestly jealous.

Re: Motorola and iFixit partner to sell phone repair kits

#76

I own a fairphone 1 and after I dropped it once I was able to order a new screen. With instructions made by by the fairphone team I was able to fix my phone. I'm bitter though, because they soon switched development to fairphone 2 in a higher price class and I'm left with android 4.2.2. Many new apps on the play store stop being compatible. I believe, something like this is only viable, if the phone maker guarantees…

I had one too, and that was somewhat to be expected with it being their very first model - especially considering that they did not even design the phone themselves.

I currently own the Fairphone 2, and that, too, probably won't last as long as I'd hope. Hell, I'm amazed that your 1 still works.

That said, the repairability is great, and I'm confident that it will still last longer than most phones. Still, the main reason I bought them was to support them in their journey towards a phone that does live up to everything they hope they achieve. As they mature, they'll hopefully be in a better position to do so. And if not, they'll at least have shown other manufacturers how to do so.

Re: Motorola and iFixit partner to sell phone repair kits

#77
post #72

I have a lot of respect for iFixit. They at least appear to have their heads screwed on right, and the tools I've bought from them do really seem to be good quality. My only recent "complex" task that needed their tools was adding a hybrid water cooler to a 1080ti GPU. Their stuff was great, and their customer service has been good too. (EDIT: I meant to say, the addition went well due to their tools, good quality st…

MIL-STD-810G doesn't really mean anything unless they have test results available. That standard is mostly just a list of lab tests and how to perform them. It could mean anything from the product is designed to comply but never tested all the way up it passing the whole gambit of various tests. Military hardware is going to actually be tested if the manufacturer wants to sell it to the government. No one is regulati…

Cool, thank you. From a quick glance at the wikipedia page I saw that it could mean a whole bunch of different stuff, or almost nothing.

I'm just glad my phone is still working after dropping it in water this morning!

Re: Motorola and iFixit partner to sell phone repair kits

#78
post #59

I own a fairphone 1 and after I dropped it once I was able to order a new screen. With instructions made by by the fairphone team I was able to fix my phone. I'm bitter though, because they soon switched development to fairphone 2 in a higher price class and I'm left with android 4.2.2. Many new apps on the play store stop being compatible. I believe, something like this is only viable, if the phone maker guarantees…

I love the concept of Fairphone but I can't believe they're still selling their phone for €530. It's worth maybe 1/5th that, if that. Is it just hubris? I hope not, because even if their phones command a reasonable price premium over competitors, it's worth it to some people. They're definitely filling a need. It would be a shame if few of their phones get into people's hands because they price them too far above cos…

It's still expensive, but they have been handing out discounts everywhere the past year or so.

Re: Motorola and iFixit partner to sell phone repair kits

#79

Looks like my next phone will be a Motorola! I'm tired of "upgrading" phones every couple of years because the battery wears out.

For me it's been less the battery and eventually the screen itself. As the phone gets older, getting replacement screens or glass ends up more and more difficult and expensive to the point where it can cost almost 1/3 to 1/2 the cost of a completely new phone to fix my old one. At that point it's a harder decision to make to fix the old one when a single drop after that could mean that I've now spent as much to get a…

Really? It’s like $80 to fix an iPhone 8 screen or %10 of the total price.

Re: Motorola and iFixit partner to sell phone repair kits

#80

Earlier quoted context omitted.

Only after apple was caught red-handed slowing down older phones to entice users to upgrade.

That's a gross misrepresentation of fact. Apple engineers slowed the CPU in the phone, in order to keep battery life reasonable, and prevent the phone from restarting when worn batteries couldn't deliver power. Windows does this with laptops. Apple's mistake was not disclosing it. There an argument for user experience that advocates making the best choice for the user and not over burdening them with options.

Apple's mistake was really that they didnt do proper load testing on their batteries. Had they shipped a battery that was capable of keeping up with the phone, this wouldn't have been a problem to begin with.

Instead, they pushed their users to buy new phones, or pricey fixes for a manufacturing mistake

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