Thanks, fair examples. How is home screen arrangement handled in android?
A long press on the icon you want to move and you've picked it up (it comes "closer" to you and moves to be exactly under your finger). Drag it around and other icons will move around to preview/indicate where it'd be. Let go and it drops into place. There is no jiggling. You can also drag to Remove or Uninstall (Remove leaves it in the alphabetical app drawer). Creating folders is the same as iPhone. There is a cave…
Other than the jiggling that’s the exact same method as iOS, unless I’m missing something.
My mum is 68 now. I first got her a windows phone. I taught her how to make calls. That was it. Then a month later I got a string of text message. Hello Son Is This Working ? She worked out how to send texts. I upgraded her to an old iphone. I sent it to her in the mail. She worked out everything including how to take photos. I told her about LINE and she found the App Store and downloaded it. Her phone died so I bou…
I don't know. I am a senior developer in my 40s. I have been using Android since G1 phones came out. The few times I tried to use iPhones I couldn't do anything, pretty much everything I needed was counter-intuitive and I had to ask someone. How to switch to a different app? How to go back to previous screen? How to change wifi or other settings? How to setup or switch on/off an alarm clock? And many other things tha…
I'm 34 - my first smartphone was an iPhone 3G. I upgraded through the 3GS and 4, then moved to Android and didn't come back until the iPhone X.
The X's interface is so different from my old 4 that it took a few days to get adjusted, but I can honestly say that I like it better now. I can't think of anything I miss about Android at this point.
20 year UX veteran here. It's absolutely unheard of for UX to be the final arbiter on marketing &/or development driven features. To take your 3D touch example. I'll bet it went a little something like this; development said 'we can now detect pressure', leads (inc UX) brainstormed on ways to utilise the functionality. Then it's soley on UX to make it usable. I've never been involved in a situation where I get to dem…
Product design is inherently a push system. If it was needs-based pull, the world would be slightly different. If everything was evaluated by cybersecurity and UX experts first, we wouldn’t have half the problems, but people aren’t interested in those sorts of issues, it is more of a matter of getting there “firstest with the mostest”.
> If everything was evaluated by cybersecurity and UX experts first, we wouldn’t have half the problems
That's an extremely brash assumption. The reason privacy and security haven't been built into the core of everything we do is because the ease of use within highly secure systems is inversely proportional to it's UX. The more secure you want something to be, the harder it is to learn and use.
I get that, but I do think that saying that text size is an advanced feature is just not true. Loads and loads of people are older than 40. Loads of people just have weaker eyesight. Apple has really good accessibility tools, and it would make a _lot_ of sense for there to be a dedicated part of the onboarding for accessibility.
> Loads and loads of people are older than 40. Loads of people just have weaker eyesight. Even so, all of those people have to change their text size just once or twice. They can look it up when they need to. It's not like it's a feature they need to use everyday.
Simple commands like this can also just be invoked with Siri. So difficulty with navigability to find the option is becoming less and less of a problem.
The main challenge there is just reminding people that the option exists so that they will know to ask. That and normalizing the idea of navigating interface elements by voice or querying the search bar rather than by physically scrolling around.
I think the points that are well taken are those around identity, relationships and contacts. I've been using iPhones for something like 8-9 years and I didn't know I could specify a contact as a specific family relationship. A while ago when I wanted to configure emergency contact information it took me a google search to figure out that I needed to find the Health app buried on the last screen of the phone. At the…
I'm sure that everyone has something that should be stupid simple to find. It's a hard problem. Has anyone really solved it well that offers the use cases our current smart phones/computers have?
No, and I don't think it can happen until users are empowered to be driving design decisions. Designers may need to serve as facilitators of the design process.
Most people know it's controversial to say "iPhones are hard to use" because most people feel that the iPhone, perhaps more than any other technological innovation in the past 20 years, made technology easy to access, use, and integrate with their lives. To say 'iPhones are hard to use' and then point out all the small edge cases of use as significant flaws is hyperbole in bad faith. The author is caught up in his ow…
There is one way to solve this problem. Apple knows which users are new and which are not because of iCloud. Just allow new users to schedule a class at a nearby Apple Store at the Welcome screen when users login to their iPhone for the very first time.
Yep, that's how Android does it too. Text size is a very important option for older folks, and having people pick it during the initial setup alongside other accessibility options, helps a lot.
I just set up a pixel 3 and it didn't ask anything about text size?
Onboarding was like 3 steps, including "plug in your old phone".
Most people know it's controversial to say "iPhones are hard to use" because most people feel that the iPhone, perhaps more than any other technological innovation in the past 20 years, made technology easy to access, use, and integrate with their lives. To say 'iPhones are hard to use' and then point out all the small edge cases of use as significant flaws is hyperbole in bad faith. The author is caught up in his ow…
Sounds a lot like you're saying blindly, that Apple is without any design flaws because look what they've introduced to the world.
You can put it in control center and have it be about as easily adjustable as brightness. It‘s not there by default and hard to discover, but adjusting your text size all the time really is a bit of a niche feature. I‘m really not sure what else Apple could do other than: - Asking during onboarding - Putting it in Display as well as Accessibility settings - Having a control center button
This has no basis in reality. Putting a feature like this upfront will cause more accidents than it will allow people with vision issues to use it frequently. People with vision issues need almost all text to be larger. These same people will be the ones accidently hitting this bar instead of brightness and not knowing how to fix it.
I have very bad vision and I use the feature regularly but I imagine I‘m like 1 of 500 people. Accidents are not an issue though since I oversold it being as easy as brightness. You need to force press the icon before you can slide up/down.
Most people know it's controversial to say "iPhones are hard to use" because most people feel that the iPhone, perhaps more than any other technological innovation in the past 20 years, made technology easy to access, use, and integrate with their lives. To say 'iPhones are hard to use' and then point out all the small edge cases of use as significant flaws is hyperbole in bad faith. The author is caught up in his ow…
There is one way to solve this problem. Apple knows which users are new and which are not because of iCloud. Just allow new users to schedule a class at a nearby Apple Store at the Welcome screen when users login to their iPhone for the very first time.
I like your idea of identifying if you are new via iCloud registration. I think this event should trigger an extended first-run setup flow that hits all the major accessibility features under the assumption that most new users would benefit from becoming familiar with these features from the get go and how to access them in the future. I know many senior citizens (including parents) who would have greatly benefit from an accessibility settings heavy onboarding experience, related up many of the issues the author mentioned regarding eye sight and vision related age decline.