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iPhones are hard to use

blog.fawny.org

401–410 of 652 posts

Re: iPhones are hard to use

#401
Good UI/UX designers (like Apple have) will classify interactions into: Obvious, Easy, Possible.

Take the iPhone camera;

Obvious: taking a picture with the shutter button

Easy: switching between front and back cameras is easy to discover

Possible: switching between HD and 4K (in the settings menu - possible to discover.

Unless your product is as simple as an office stapler, some parts of it will be non-obvious, that's fine.

Re: iPhones are hard to use

#402

My mum is 68 now. I first got her a windows phone. I taught her how to make calls. That was it. Then a month later I got a string of text message. Hello Son Is This Working ? She worked out how to send texts. I upgraded her to an old iphone. I sent it to her in the mail. She worked out everything including how to take photos. I told her about LINE and she found the App Store and downloaded it. Her phone died so I bou…

My first smartphone was an Iphone and I hated the shit out of that thing. Everything was so unintuitive, nothing works unless you know exactly what arcane input sequence you need to perform on the device's single button and you cannot do anything not approved by Apple™®©, such as installing normal apps, or even stupid shit like, I don't know trying to get your data off your phone without getting apple's malware all over your computer.

Re: iPhones are hard to use

#403
post #245

Earlier quoted context omitted.

I get that, but I do think that saying that text size is an advanced feature is just not true. Loads and loads of people are older than 40. Loads of people just have weaker eyesight. Apple has really good accessibility tools, and it would make a _lot_ of sense for there to be a dedicated part of the onboarding for accessibility.

> Loads and loads of people are older than 40. Loads of people just have weaker eyesight. Even so, all of those people have to change their text size just once or twice. They can look it up when they need to. It's not like it's a feature they need to use everyday.

My mom asked me if I can make the text bigger. Or I told her, I forget. How is this so upsetting? I also had to set up almost all her devices, and she’s not technically illiterate at all. She just doesn’t have the time or energy to learn every minute detail like I do.

Re: iPhones are hard to use

#404

You can put it in control center and have it be about as easily adjustable as brightness. It‘s not there by default and hard to discover, but adjusting your text size all the time really is a bit of a niche feature. I‘m really not sure what else Apple could do other than: - Asking during onboarding

I assume if I want to see if it's possible to change the font size I'd go to the Settings and look there.

Not sure how much hidden there it is. It could be more obvious, but I'm not sure how.

BTW pushing every setting in your face is also a design anti-pattern, so the complaint has to be taken lightly. (Also the "Apple doesn't care about usability" is just cheap words)

Re: iPhones are hard to use

#405
post #392
post #282

Earlier quoted context omitted.

> It's a niche feature that has been there since at least iOS 4 FWIW it's been in the MAC address book since the original OS X (jag-wire?)

Yes, the feature has been there since iOS 1.0. Siri on iOS 4.0 started making use of it to enable voice commands (e.g. “call Mom”)

You can also tell Siri relationships, “x is my brother”

Re: iPhones are hard to use

#406

Earlier quoted context omitted.

The problem lies in what's semi-advanced to one is critical or basic to many others. Apple has been known to hide (aka. make subtle) basic operations. How often have you wanted to load a page in 'desktop mode' in mobile Safari? It's there, just invisibly so. The UI does not teach in the name of clean/minimal design which is Apple's way: form over function. Edit: it's the equivalent to not putting keyboard shortcut ke…

Theres a lot of armchair design going on here. Obviously there is some sort of balance between showing the user too many options or not enough and making the important stuff obvious without cluttering the UI. I imagine if Apple had gone too far in the other direction (which they would never do IMO) that people would complain there are too many options. There is definitely room for improvement though. There are some r…

That change is infuriating. Showing something/someone else on a FT call may be a minority pastime, but it's not exactly a super-obscure use-case.

I seriously doubt there was a groundswell of users complaining they could swap cameras with a single tap.

The other annoying change was putting the End Call button in a panel the bottom right. Regular users have muscle memory, and suddenly they have to relearn one of the main features.

Changes like these are superficial tinkering and make work for the sake of appearances rather than considered, focused development.

Re: iPhones are hard to use

#407

Earlier quoted context omitted.

Language? I'd quite like to be able to change that frequently. I see no good reason to have mono-culture enforced by the OS. There are three languages spoken in my household, by various family members. Changing the language dynamically for them would be a benefit, not a hindrance. Text size? Same - I often have to show something to my elderly family members, but digging deep into the menu's to find the Text Size sett…

> Language? I'd quite like to be able to change that frequently. I see no good reason to have mono-culture enforced by the OS. That's an outlier request, if I ever saw one, and the accusation is absurd (they give localizations for the OS and tons of things like Siri for dozens or hundreds of languages, so to say they ..."enforce a mono-culture" because they don't allow one to see Spanish one day and French the next o…

It's not an outlier for me. Most people I know switch between English for work and international friends and the local language for mostly everything else.

I'm switching languages I type in every whatsapp conversation.

On an older Android version that doesn't track per chat language, I have to switch the keyboard every single time. Three languages. And I happen to know more.

Re: iPhones are hard to use

#408
post #110

Most of this article just lists semi-advanced features that people don't know about. I think that’s Apple’s intention... Having every feature and option up in your face can reduce usability and make simple tasks harder for the average user. Apple wants a product that's easy for anyone to use and that often means keeping non-essential features out of the way. I’d be more interesting in seeing feedback for Apple on how…

I think that instead of defending the design we need to focus on this problem:

-we have feature X but only 1% of users find it where 10 of users use it after someone else shows them how to use it. Maybe a feature that is only for 5-10% of users is advanced or niche but we need to design it better so this niche/advanced features are irrecoverable.

I do not know how to solve this on mobile, I know that some software on desktop has a tooltip dialog when you open it(with a checkbox to disable this feature) that presents some cool advanced feature, you can click Next and Next to see more and more advanced features. I seen this in Intellij, they also have a list of the actions you performed sorted by usage, so you can look at it later , notice you used action X the most and that you can speed it up if you learn or configure a shortcut

Re: iPhones are hard to use

#409
post #110

Most of this article just lists semi-advanced features that people don't know about. I think that’s Apple’s intention... Having every feature and option up in your face can reduce usability and make simple tasks harder for the average user. Apple wants a product that's easy for anyone to use and that often means keeping non-essential features out of the way. I’d be more interesting in seeing feedback for Apple on how…

I think that instead of defending the design we need to focus on this problem: -we have feature X but only 1% of users find it where 10 of users use it after someone else shows them how to use it. Maybe a feature that is only for 5-10% of users is advanced or niche but we need to design it better so this niche/advanced features are irrecoverable. I do not know how to solve this on mobile, I know that some software on…

[deleted]

Re: iPhones are hard to use

#410
post #407

Earlier quoted context omitted.

> Language? I'd quite like to be able to change that frequently. I see no good reason to have mono-culture enforced by the OS. That's an outlier request, if I ever saw one, and the accusation is absurd (they give localizations for the OS and tons of things like Siri for dozens or hundreds of languages, so to say they ..."enforce a mono-culture" because they don't allow one to see Spanish one day and French the next o…

It's not an outlier for me. Most people I know switch between English for work and international friends and the local language for mostly everything else. I'm switching languages I type in every whatsapp conversation. On an older Android version that doesn't track per chat language, I have to switch the keyboard every single time. Three languages. And I happen to know more.

I switch between languages all the time too. Mostly, I just type whichever language I want, and the keyboard figures out it’s one of the two I use frequently and doesn’t bother me. Failing that, there’s a button next to the dictation button to change languages if autocomplete is acting up (this whole post was written with the keyboard set to Portuguese with only one miscorrection thus far).

You don’t need to change the whole OS’s language to type in multiple languages!

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