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Fake review factories that run on Facebook and post five-star Amazon reviews

theguardian.com

121–130 of 334 posts

Re: Fake review factories that run on Facebook and post five-star Amazon reviews

#121
post #119
post #111

Amazon is going downhill quickly. I target shoot with a compound bow as a hobby, and as a result I usually buy a set of arrows a year. In 2015 when I would search for "target arrows" on Amazon the first page results would be for legit American companies who make exceptional arrows for about $30 per set of 6. Now, and for the last 2 years if I search for "target arrows" I get pages and pages of Chinese crap arrows (I…

Isn't the solution to that problem branding and not nationalist policing by the retailer? I mean, reading your post I don't see what Amazon can do to make you happy except ban "chinese" manufacturers. If you're seriously a regular buyer of these products, surely you have a few manufacturers that you know and trust, just like serious hobbyists in other activities have preferred brands of balls or shoes or guitar strin…

> or search by brand name and even than the real ones are usually on page 2 with page one featuring the same crap from China

So he does search for specific brands and is still stymied by Amazon ranking algorithms.

Re: Fake review factories that run on Facebook and post five-star Amazon reviews

#122
post #111

Amazon is going downhill quickly. I target shoot with a compound bow as a hobby, and as a result I usually buy a set of arrows a year. In 2015 when I would search for "target arrows" on Amazon the first page results would be for legit American companies who make exceptional arrows for about $30 per set of 6. Now, and for the last 2 years if I search for "target arrows" I get pages and pages of Chinese crap arrows (I…

It's not clear those low-price low-quality products aren't legitimately listed first because most people prefer them. Edit: ignore the above, I failed to read the part where they said the price was the same.

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Re: Fake review factories that run on Facebook and post five-star Amazon reviews

#123
post #121
post #119

Earlier quoted context omitted.

Isn't the solution to that problem branding and not nationalist policing by the retailer? I mean, reading your post I don't see what Amazon can do to make you happy except ban "chinese" manufacturers. If you're seriously a regular buyer of these products, surely you have a few manufacturers that you know and trust, just like serious hobbyists in other activities have preferred brands of balls or shoes or guitar strin…

> or search by brand name and even than the real ones are usually on page 2 with page one featuring the same crap from China So he does search for specific brands and is still stymied by Amazon ranking algorithms.

Arguably, it's actually Amazon's search algorithms that are to blame. Those have been known for a long time to be sub-par, now, at least since 2012 (when I worked there).

If you search for a brand name, products without that brand name anywhere should just not show up, period. (I suppose an exception is if you just don't have it, kind of like when Netflix shows "shows related to" when they don't have what you're actually looking for.)

Re: Fake review factories that run on Facebook and post five-star Amazon reviews

#124
post #62

Earlier quoted context omitted.

Are you kidding? People I know have TERRIBLE judgement when it comes to products. Who builds trust based on that characteristic?

But a web of trust based on, "I like this reviwer, so I trust who they trust" seems reasonable.

I am really curious if this would actually work. I also think if you trust a reviewer and it turns out they are a bad reviewer than your trust rating should lower. (you turned out to be a bad reviewer reviewer)

That said I have no idea if this would. Seems those 87k people mentioned above would just trust each other to raise their trust ratings.

Re: Fake review factories that run on Facebook and post five-star Amazon reviews

#125
post #108

I check Fakespot, and click on some reviewer profiles. The idiots doing full-time positive product reviewing are so easy to spot by their hilarious review history that you start to assume that Amazon doesn’t do anything against them on purpose. They also mainly flock on the crap within a single month or so (but this is one of many Fakespot metrics). I tried buying a new bicycle light last week and literally every pro…

While this could be seen as off topic, I don’t think it is: I strongly recommend purchasing that bike light from your local bike shop. If you have a local bike shop, it is likely struggling. But it is also likely that the lights they have on offer there are specifically selected for their utility, particularly their utility in your locale. Perhaps it will be a few dollars more than Amazon, but you will reap the benef…

Plus, bike shop employees are usually very passionate and genuinely interested in your best interest, at least around here, which is not the norm with other businesses. If you're happy with your bicycle, you'll keep using it, and that's more business.

Re: Fake review factories that run on Facebook and post five-star Amazon reviews

#126
post #119
post #111

Amazon is going downhill quickly. I target shoot with a compound bow as a hobby, and as a result I usually buy a set of arrows a year. In 2015 when I would search for "target arrows" on Amazon the first page results would be for legit American companies who make exceptional arrows for about $30 per set of 6. Now, and for the last 2 years if I search for "target arrows" I get pages and pages of Chinese crap arrows (I…

Isn't the solution to that problem branding and not nationalist policing by the retailer? I mean, reading your post I don't see what Amazon can do to make you happy except ban "chinese" manufacturers. If you're seriously a regular buyer of these products, surely you have a few manufacturers that you know and trust, just like serious hobbyists in other activities have preferred brands of balls or shoes or guitar strin…

Two things: First, he covered that by saying searching by brand still had his "real" search results on page 2. Second, maybe you're super young, but Amazon used to be "good stuff", not just "hey, let's compete with eBay, on their level." What if you actually don't know the difference between "good" arrows and "bad" arrows? It used to be that Amazon had already made that call for you.

Amazon used to be the place you bought from without effort. "Of course Amazon's going to give me the best item for the best price" was the ubiquitous mindset.

Now the Amazon brand name is garbage (to me). Their prices are so mercurial you can't rely on them being even "average" and odds are they're even predatory (since it's just some random guy setting his selling price, not amazon nor MSRP).

"Fool and His Money" capitalism rules the Amazon Marketplace.

It's the worst part of eBay without the low expectations and transparency.

Re: Fake review factories that run on Facebook and post five-star Amazon reviews

#127
post #111

Amazon is going downhill quickly. I target shoot with a compound bow as a hobby, and as a result I usually buy a set of arrows a year. In 2015 when I would search for "target arrows" on Amazon the first page results would be for legit American companies who make exceptional arrows for about $30 per set of 6. Now, and for the last 2 years if I search for "target arrows" I get pages and pages of Chinese crap arrows (I…

It's not clear those low-price low-quality products aren't legitimately listed first because most people prefer them. Edit: ignore the above, I failed to read the part where they said the price was the same.

Except when sellers game the system and flood it with fake reviews, it’s pretty strongly suggestive that this isn’t a grassroots shift in consumer preferences.

Relatedly, if someone else can make a business out of helping your customers sort out fake reviews on your site, like Fakespot has, it pretty clearly means either there’s something wrong with your site or you don’t care about the sham reviews because they still drive business for you.

Re: Fake review factories that run on Facebook and post five-star Amazon reviews

#128
post #62

Earlier quoted context omitted.

I'd say this is exactly where some kind of web of trust could work. Meaning that everyone is shown the reviews of their added family members, their trusted people (with less weight) and so on and on. If they betray the trust the system could even have a "trust less" button. It'd actually give people the ability to choose who they trust.

Are you kidding? People I know have TERRIBLE judgement when it comes to products. Who builds trust based on that characteristic?

You don't normally need to trust their judgement as long as they aren't straight up lying. As long as they are making an attempt at being truthful, you just have to try to evaluate their review from their perspective.

E.g, Janet says product X works really well and she loves it, but you know she likes them with a certain feature that you don't like. therefore you should stay away because the product probably has that feature you don't like

Re: Fake review factories that run on Facebook and post five-star Amazon reviews

#129
post #62

Earlier quoted context omitted.

Are you kidding? People I know have TERRIBLE judgement when it comes to products. Who builds trust based on that characteristic?

But a web of trust based on, "I like this reviwer, so I trust who they trust" seems reasonable.

I imagine automatic reputation building for socket puppets will be right next on the market after such change.

People used to pay a premium for people that got out of their way and found the actually good stuff. Nowadays it's just more lucrative to build some trust and use it to defraud people as soon as possible.

I don't know where this path leads, but it's not looking nice.

Re: Fake review factories that run on Facebook and post five-star Amazon reviews

#130
post #119

Earlier quoted context omitted.

Isn't the solution to that problem branding and not nationalist policing by the retailer? I mean, reading your post I don't see what Amazon can do to make you happy except ban "chinese" manufacturers. If you're seriously a regular buyer of these products, surely you have a few manufacturers that you know and trust, just like serious hobbyists in other activities have preferred brands of balls or shoes or guitar strin…

Two things: First, he covered that by saying searching by brand still had his "real" search results on page 2. Second, maybe you're super young, but Amazon used to be "good stuff", not just "hey, let's compete with eBay, on their level." What if you actually don't know the difference between "good" arrows and "bad" arrows? It used to be that Amazon had already made that call for you. Amazon used to be the place you b…

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