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Fake review factories that run on Facebook and post five-star Amazon reviews

theguardian.com

101–110 of 334 posts

Re: Fake review factories that run on Facebook and post five-star Amazon reviews

#101
post #20

Earlier quoted context omitted.

I met a family member (like 2nd cousin or further away) at some wedding a few years ago. I only talked to him once, but he was very clear about this situation. He owned a hotel, and was trying to track down the writers of bad reviews on Yelp. Primarily, as the owner of the hotel, it was his job to find out what's wrong about the hotel and improve it. But he started to investigate some of the 1-star reviews, and came…

Wouldn't fake reviews reduce the credibility of Yelp eventually, thus letting the problem take care of itself?

I mean, that already happened. I know I haven’t taken Yelp reviews seriously for years.

Re: Fake review factories that run on Facebook and post five-star Amazon reviews

#102

*-star reviews on all of the major review sites are 2-dimensional. They should be 3 dimensional (0-x stars) + time. This way if clusters of 5-star reviews show up in an extremely short period of time it's a red flag. Instead of seeing a static "this product/service got x stars", we should be able to see "this product/service, within the last 1 month, received on average x stars". And then you can extrapolate, oh they…

Fake review services have already figured out how to slow-drip reviews. If you put a mediocre product on Amazon and buy reviews, there will be no legit review history to compare against either. It's a tough nut to crack if the fake reviews are linked to real purchases already.

Re: Fake review factories that run on Facebook and post five-star Amazon reviews

#103
post #83

A bit off topic, but companies/organizations that use punctuation in their name make sentences look screwy. The organization in this article is “Which?” which the Guardian faithfully reproduces (without the quote I used). As a result, every time the name of the organization comes at the end of a sentence, the Guardian doesn’t end it with a period, they end it with a question mark. This made me go back and reread at l…

Completely agreed. I think Wikipedia has the right idea for dealing with company names like this - use title case and omit anything that isn't pronounced. See https://en.wikipedia.org/wiki/Wikipedia:Manual_of_Style/Trad...

AP, CMS, and any other grown-up style guide would eschew goofy punctuation in company/brand/band names.

Re: Fake review factories that run on Facebook and post five-star Amazon reviews

#104
post #32

Shit like this is what made me lose confidence in Amazon and I stopped my prime subscription. My wife bought me “luxury” branded jackets and clothing for fall. Half of them were counterfeit. I called Amazon and they said I can return them and they’ll send me new ones. Ok. How will I know those won’t be counterfeit? Worse, I found a jacket was counterfeit after the return period when it literally started to fall apart…

I wonder how this is in Europe where the buyer can get very hefty fines for buying counterfeit goods and even heftier fines for bringing said goods across borders. Personally I don't shop at Amazon so I don't know if it's a problem here.

I was used to always buying on Amazon in Europe and I never had issues. Then I moved to the US and the whole experience is so much worse. Counterfeits, opened/unsealed packages, disappearing packages, 1 day delivery fee paid and package arrives 5 days later and so on. It's as if it was a different company.

Re: Fake review factories that run on Facebook and post five-star Amazon reviews

#105

*-star reviews on all of the major review sites are 2-dimensional. They should be 3 dimensional (0-x stars) + time. This way if clusters of 5-star reviews show up in an extremely short period of time it's a red flag. Instead of seeing a static "this product/service got x stars", we should be able to see "this product/service, within the last 1 month, received on average x stars". And then you can extrapolate, oh they…

Fake review services have already figured out how to slow-drip reviews. If you put a mediocre product on Amazon and buy reviews, there will be no legit review history to compare against either. It's a tough nut to crack if the fake reviews are linked to real purchases already.

I'd say by slow dripping the reviews won't they have to contend more with the "real" reviews? After all by pushing a bunch of 5 stars quickly the average will be bumped up substantially and be unaffected by real reviews. At least in this case they'll have to contend with legit reviews and will not be as easy to sprout all the way to the top of the search results for same reason.

Re: Fake review factories that run on Facebook and post five-star Amazon reviews

#106

Shit like this is what made me lose confidence in Amazon and I stopped my prime subscription. My wife bought me “luxury” branded jackets and clothing for fall. Half of them were counterfeit. I called Amazon and they said I can return them and they’ll send me new ones. Ok. How will I know those won’t be counterfeit? Worse, I found a jacket was counterfeit after the return period when it literally started to fall apart…

Regarding a counterfeit product, is the return period relevant? It’s a case of fraud. It seems it would be an open and shut case for a small claim court, if they didn’t provide a refund.

Doesn't Amazon have binding arbitration? I know they do on the seller side.

Re: Fake review factories that run on Facebook and post five-star Amazon reviews

#107

I check Fakespot, and click on some reviewer profiles. The idiots doing full-time positive product reviewing are so easy to spot by their hilarious review history that you start to assume that Amazon doesn’t do anything against them on purpose. They also mainly flock on the crap within a single month or so (but this is one of many Fakespot metrics). I tried buying a new bicycle light last week and literally every pro…

Completely agree. I think a better way to get reviews now is just to type "(product name) review" into youtube. Seems more honest review. Stay away from anything that is Chinese product. Most of it is so sloppily made.

Re: Fake review factories that run on Facebook and post five-star Amazon reviews

#108

I check Fakespot, and click on some reviewer profiles. The idiots doing full-time positive product reviewing are so easy to spot by their hilarious review history that you start to assume that Amazon doesn’t do anything against them on purpose. They also mainly flock on the crap within a single month or so (but this is one of many Fakespot metrics). I tried buying a new bicycle light last week and literally every pro…

While this could be seen as off topic, I don’t think it is: I strongly recommend purchasing that bike light from your local bike shop. If you have a local bike shop, it is likely struggling. But it is also likely that the lights they have on offer there are specifically selected for their utility, particularly their utility in your locale. Perhaps it will be a few dollars more than Amazon, but you will reap the benefit.

Re: Fake review factories that run on Facebook and post five-star Amazon reviews

#109
post #2

I feel unaffected by such fake reviews as the only ones I ascribe much value to are the negative ones. Also, I've extremely curtailed any purchasing on Amazon as I've come to perceive the majority of their marketplace to be a degenerative crap house.

I bought a problematic item on Amazon and left a negative review. The seller contacted me three times via email and offered me $30 (the cost of the item) to remove the review. I didn't take it but maybe others had. And I wonder if I was duped into buying the thing because previous negative reviewers had been bought off. Considering the fake reviews and the number of counterfeit items I've received from Amazon, I defa…

So if you want free stuff just leave bad reviews.

The world is so broken.

My sister's used to do the same thing to the Coca Cola company when we were young. They would call the hotline and complain they had some come that tasted like dishwashing liquid and they would get loads of coupons sent to them for free coke.

I think they did it every time we moved house and we lived in quite a few houses. It was always entertaining.

Now that I think about it my 8 year old sister was committing fraud.

Well...

Re: Fake review factories that run on Facebook and post five-star Amazon reviews

#110

I check Fakespot, and click on some reviewer profiles. The idiots doing full-time positive product reviewing are so easy to spot by their hilarious review history that you start to assume that Amazon doesn’t do anything against them on purpose. They also mainly flock on the crap within a single month or so (but this is one of many Fakespot metrics). I tried buying a new bicycle light last week and literally every pro…

Completely agree. I think a better way to get reviews now is just to type "(product name) review" into youtube. Seems more honest review. Stay away from anything that is Chinese product. Most of it is so sloppily made.

These are also paid - the barrier to entry is just higher because the reviewer needs to have a little equipment and be able to speak cogently for five minutes.
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