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You Want 20% for Handing Me a Muffin? The Awkward Etiquette of iPad Tipping

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Re: You Want 20% for Handing Me a Muffin? The Awkward Etiquette of iPad Tipping

#181

Earlier quoted context omitted.

Tipping on a digital device (iPad register) also doesn't make sense because the tip money is going straight to the bank account the owner connected to the point of sale software.

It goes to the workers though. Are you claiming that the owners are not distributing them back?

Are they? Why do you expect they do?

Re: You Want 20% for Handing Me a Muffin? The Awkward Etiquette of iPad Tipping

#182

Earlier quoted context omitted.

Yet strangely, the loudest voices AGAINST doing away with tipping in favor of a wage are often wait staff themselves.

This seems like such a non-issue, I'm not sure why articles are written about tipping. Wait staff love tips because it gets them paid significantly more than if they worked a retail job. After visiting Europe, tips are necessary for good service. The rudeness and lack of service was culture shock.

Visit Japan next time and you'd conclude that tips are not necessary for good service after all.

Re: You Want 20% for Handing Me a Muffin? The Awkward Etiquette of iPad Tipping

#183

If anyone here has been to Japan, tipping is handled much more elegantly and with a lot more business integrity. Instead of guilt-tripping customers into tipping, businesses in Japan up their prices if they need more money. I remember once when I was in Osaka I was at a really good sushi place that I had visited several times prior. There was no tip option on the receipt (didn't see it anywhere in Japan) and there wa…

a lot of states have a lower minimum wage for tipped employees. https://en.wikipedia.org/wiki/Tipped_wage

These laws should also force any business using them to visibly post the wage they're paying the employees in question. If the argument is we need to pay charity to these employees then people should see it as such. Guilting customers should cause some shame for the business.

Re: You Want 20% for Handing Me a Muffin? The Awkward Etiquette of iPad Tipping

#184

I don't feel guilt when they swivel that ipad around, more like annoyance. When I'm asked to tip for someone handing me a cup of coffee, I say no tip. We should really be pushing to get away from this relic of slavery, and don't tip unless it's absolutely clear we need to; i.e. at a sit down restaurant.

Ouch, having worked in cafes and restaurants as an undergrad I pretty much always tip 20%. Is it absurd? Of course, but given how badly most waitstaff are paid, the idea that you will somehow eliminate the practice by stiffing a few barristas seems both sadistic and highly unlikely to change the world. Until robots hand me muffins, I accept it as a tax on eating out.

In my neck of the woods, servers make $12/hour. Before tips, because LA no longer lets restaurants rely on tips for wages. (And that's increasing to $15/hour by 2020). So unless service is really good, I default to 10%.

And quite frankly, it's disgusting that the person who spends may 30 seconds providing service gets X% of the bill when 99% of the work is done in the kitchen by guys who don't get paid anything extra.

Re: You Want 20% for Handing Me a Muffin? The Awkward Etiquette of iPad Tipping

#185
post #67

Earlier quoted context omitted.

This is strange and not at all how I think about tipping. I tip if the service can be a differentiator (servers, bartenders, baristas at smaller coffee shops). If the person is just giving me change and handing me some food/drink and barely interacting with me, a tip really isn't warranted IMO.

Try to think of the tip as less of a "service charge for a job well done" and more of a tax to benefit those who aren't as well paid as you are.

Why would I think about it that way? That is the exact attitude that I do not want prevalent. I actually LIKE the tipping system for the traditional service-heavy jobs like the ones I mentioned, because it separates the product and service. I think that makes sense and I generally tip at least 20%. Generally the servers I know agree with this, although there might be some survivorship bias.

With other jobs (e.g., a cashier), the position is more of an operational necessity for the employer than it is a differentiator for the customer, and in that case, I'd like to see the employer responsible for higher wages even if that means higher prices. I do not see that happening if they are let off the hook by guilt-ridden customers deciding to tip every single employee at every single transaction.

Re: You Want 20% for Handing Me a Muffin? The Awkward Etiquette of iPad Tipping

#186

I dislike the tip-at-purchase-time paradigm. I haven't even seen my order yet, how am I supposed to evaluate how much of a tip it warranted? But that gets to the heart of it really: tipping is more about subsidizing payroll than rewarding good service.

Tipping on a digital device (iPad register) also doesn't make sense because the tip money is going straight to the bank account the owner connected to the point of sale software.

That was the first thing I asked the barista once I became a regular and tipped Them: do you actually get these tips? She reassured me they did.

What bothers me is the ACH networks still get their cut of the tip (assuming they get a percentage of sale and not a flat rate). No visa, you don't need 5% of the waitress hard work.

Re: You Want 20% for Handing Me a Muffin? The Awkward Etiquette of iPad Tipping

#187

Earlier quoted context omitted.

Tipping on a digital device (iPad register) also doesn't make sense because the tip money is going straight to the bank account the owner connected to the point of sale software.

It goes to the workers though. Are you claiming that the owners are not distributing them back?

Not the parent but: I would imply exactly such a thing. Just like how, in some/most states you are supposed to pay a tipped employee minimum wage if they don't make the equivalent in tips. As far as I can tell from having worked in food service: that payout never happens.

Re: You Want 20% for Handing Me a Muffin? The Awkward Etiquette of iPad Tipping

#189
Before Square and credit card display readers, shops would have a jar in the front asking for tips. Rarely people gave tips. But some would.

I can understand tips at restaurants for waiters. I cannot understand tips at coffee shops and pizza places without waiters. What is the tip for? Pray tell.

Re: You Want 20% for Handing Me a Muffin? The Awkward Etiquette of iPad Tipping

#190

If anyone here has been to Japan, tipping is handled much more elegantly and with a lot more business integrity. Instead of guilt-tripping customers into tipping, businesses in Japan up their prices if they need more money. I remember once when I was in Osaka I was at a really good sushi place that I had visited several times prior. There was no tip option on the receipt (didn't see it anywhere in Japan) and there wa…

No tipping policies in the US will never work as long as tips are untaxed. Otherwise, it is a lose-lose. Diners pay more than with tipping, servers' take-home pay is reduced. That is why most restaurants that have tried no-tipping have gone back to it.

Spoilers: Tips are taxed. It's just that loose cash without a paper trail is extremely hard to track for the IRS and most waiters aren't committing enough fraud to warrant the manpower.

Tipping won't go away until restaurant owners stop being dorks about the whole matter. They also benefit because the unaccounted for tips don't count as income to them, and thus they benefit as well.

The bottom line is, patrons get sticker shock when they see the real price of a meal. This happens when restaurants change prices after a few years because the cost of product goes up, or if they switch to paying a living wage to their employees. If the culture as a whole doesn't switch, then people are just going to keep supporting poor labor practices by the industry because they typically have their own issues to focus on.

>>That is why most restaurants that have tried no-tipping have gone back to it. Citation absolutely needed. Many restaurants have never tried it, and many of the restaurants that have tried it kept it.

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